general problems of the 2011 Volkswagen Routan - part 1

74 problems related to electrical system have been reported for the 2011 Volkswagen Routan. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Volkswagen Routan based on all problems reported for the 2011 Routan.

1 Electrical System problem

Failure Date: 08/31/2024

Loss of steering while driving, fluid loss multiple times since late September 2024(all while driving and no lights or warnings came on), 2 snapped serpentine belts, key ignition sticking(would not turn), dashboard not lighting up, rpm no longer rests below 1. 5 - 2, car struggles to accelerate(especially uphill), car turns over and struggles to start, even though has newer battery. 1/9/25 driving to an appointment, upon reaching destination, a pop sound. No smell, no warnings came up on dashboard. Upon leaving, saw fluid leak, headed straight to dealership, at which a massive amount of fluid began pouring out of vehicle. . In exact same area as original issue from 8/31/24.

2 Electrical System problem

Failure Date: 08/23/2022

Car has issues starting as if fuel pump isnt coming on. . . Also vehicle shut down in middle of driving down highway would not restart.

3 Electrical System problem

Failure Date: 07/17/2022

The vehicle is shutting off while driving.

4 Electrical System problem

Failure Date: 06/25/2021

My 2011 vw Routan completely lost power on the freeway while driving in heavy traffic. The steering completely locked up (not lost power steering), locked up and all components died while moving. It took two people to break the steering wheel loose so that the van could be pushed out of the road by tdot. We had the van towed and once removed from the truck it started and ran like normal. Our 3 kids were also in the van which makes the situation extremely hazardous. Previous to this, we paid $1,500 to the vw dealer to replace the tipm unit because the van wouldn’t start on many occasions. The dealer stated that he knew Chrysler had issued a recall on their vehicles with these same issues but vw hadn’t taken any action. Other info… no dash lights are/were on. Dealer can’t seem to reproduce the issue. Tdot officer said he’d never seen a vehicle that locked the steering while the car was in motion. This was worse than it loosing all power.

5 Electrical System problem

Failure Date: 05/16/2021

When driving for about 25 and then getting to a stop light. As I slow down and start to come to a stop the car shakes very roughly and turns right off. The first time this happened was 3 days after getting car from carmax. It had not happened again until this week.

6 Electrical System problem

Failure Date: 05/11/2021

This is 2011 vw Routan. When the mileage reached exactly 100k both sliding doors shuts. When I put it on manual control button overhead it’s not working in both doors. It’s parked when this happens.

7 Electrical System problem

Failure Date: 11/26/2020

The vehicle was in a parking lot and would not start after repeated tries. It would start as normal and immediately shut off. Had to take it to the dealership who advised the tipm is faulty. Faulty tipms in these vehicle with 55k-70k mileage seems to be a very common problem. There are many shops who will rebuilt these tipms as its a very known issue. This is also a serious problem as it would shut off the vehicle and how start, leaving passengers stranded.

8 Electrical System problem

Failure Date: 11/08/2020

Faulty tipm module. Engine will crank just fine, but has big trouble starting. Once it runs all is good. It's a known issue for the part. Other oems recalled the item (Chrysler town & country / Dodge grand caravan).

9 Electrical System problem

Failure Date: 08/01/2020

This vehicle is basically a Chrysler/Dodge with vw branding, and one of the keys is even a Dodge key. It has the same issue with the tipm and fuel relay module that was recalled on the 2011 Chrysler and Dodge vans. See fuel pump relay recall NHTSA 14v-530. I'm asking that it also be recalled for the 2011 vw Routan since it's very dangerous that my car could stop at any moment. I recently purchased my van from a used car dealer in new jersey who neglected to even inform me that this was a known issue even though I informed them that I'd be driving the car cross country. When I was in georgia the car started cranking, but wouldn't start and it has had this same intermittent issue since I arrived in FL. It took a while for us to figure out what was even wrong with it because when the auto shop ran a diagnostic, no codes were returned. However, when they finally got the issue to occur again, they found that tapping on the fuel relay module in the tipm would allow the car to start. They advised to take it to Chrysler because it's actually a Chrysler van under the hood. When I called Chrysler, they turned me away because the VIN is for a vw. When I called vw, they said no recall existed for this van even though it's the same issue. So, I'm asking that a recall also be done on 2011 vw Routan's since they are experiencing the exact same dangerous issue called out in the Chrysler recall. Lastly, I experienced this issue both while the car was stationary and while it was on the highway. ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#.

10 Electrical System problem

Failure Date: 08/01/2020

This vehicle is basically a Chrysler/Dodge with vw branding, and one of the keys is even a Dodge key. It has the same issue with the tipm and fuel relay module that was recalled on the 2011 Chrysler and Dodge vans. See fuel pump relay recall NHTSA 14v-530. I'm asking that it also be recalled for the 2011 vw Routan since it's very dangerous that my car could stop at any moment. Vehicle will shut off when driving and will not start on many occasions.

11 Electrical System problem

Failure Date: 07/10/2020

Hard start caused by fuel pump not engaging. Engine shutdown at stoplights. Issue with fuel pump relay. Fuel pump relay is fully integrated and is costly to replace. Volkswagen does not support the vehicle and chrylstler who made the vehicle does not have the firmware to correct the issue.

12 Electrical System problem

Failure Date: 05/04/2020

My 2011 ve toutan minivan will randomly cut off while I'm driving down the road. There are times when it will not start at all. Vw Routans are known for having ignition and tipm issues but vw will not take responsibility and fix the issues.

13 Electrical System problem

Failure Date: 04/22/2020

While driving my 2011 vw Routan at 45 mph speed suddenly the speed dropped down to 20 mph on a busy road and eventually stopped. Luckily I was able to pull my vehicle over to a local road. After showing the vehicle to dealer the problem was identified as timp issue and repair would cost $1500. Luckily it wasn't a freeway with 65 mph road, I couldn't think of this thing happens on such road with kids inside the car. I have came across Chrysler got same sort of issues and they recalled such vehicles. Vw Routan is also same built as Chrysler town and county and vw didn't offer any recalls for these issues.

14 Electrical System problem

Failure Date: 10/19/2019

Tl-the contact owns a 2011 Volkswagen Routan. The contact stated that while driving at 65 mph, without warning the vehicle lost motive power and decelerated to 25 mph and then the vehicle stalled. The contact was able to restart the vehicle after approximately 30 minutes. Additionally, the contact stated that the vehicle experienced intermittent starting failure. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic was unable to retrieve a fault code. The vehicle was not repaired. A local dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 147000. Ah.

15 Electrical System problem

Failure Date: 10/19/2019

The vehicle has shut off at random times, often in traffic making it very dangerous for my family. Chrysler (who actually made this vehicle) has issued a recall for this particular issue but vw will not honor it.

16 Electrical System problem

Failure Date: 05/01/2019

Van intermittent starts, had the win replaced and it's still doing it, dealership can't figure it out. Same year and make has many of the same problem and complaints. Frustrating that the manufacturer will not take responsibility.

17 Electrical System problem

Failure Date: 10/15/2018

The ignition turns off while driving on the highway. I had to coast to a stop in traffic to restart the car. It has happened multiple times. All items removed from the fob and the problem still exists.

18 Electrical System problem

Failure Date: 08/16/2018

Engine suddenly shuts off without warning while driving!!! extremely dangerous!!!.

19 Electrical System problem

Failure Date: 07/03/2018

Tipm has failed again; hard starting, stalling, unsafe. This is the 2nd tipm failure we have had so am familiar with symptoms and resolution; which is to replace entire board or disassemble and identify and replace bad component. Does NHTSA really want consumers to do this? ultimately a failure in design. . . Needs a recall.

20 Electrical System problem

Failure Date: 02/28/2018

Issues with totally integrated power module (tipm), the van will not start. Replaced the car battery as the vw dealer instructed me (initially they said I had a defective battery - less than 1 year old - I disagreed but since the battery had 3-yr free replacement I had it replaced) and within a week, started having the same issue and it drained the brand new battery. I found out that this tipm is not covered by the warranty and even if you pay for the repair there is no guaranteed it will not happen again. The charge is $1,500.

21 Electrical System problem

Failure Date: 01/07/2018

Veicle has stalled while driving on city streets at 40 miles per hour posing a danger to my self and children leaving me and my children panicking from such incident, was able to pull to the side by hanging to steering will, turned it off and on again when I turned it on veicle started accelerating by itself it was going crazy, turned it off again and veicle started as normal, took only 3 miles for same thing to happen again. Also battery gets drained if left off for more than 4 hours.

22 Electrical System problem

Failure Date: 12/27/2017

Our van has just over 40k miles on it, and last week it wouldn't start. We jumped it and went out to run errands, but we had to get another jump from a stranger to get home. We charged the battery fully overnight, and it started again for a day, only to have the battery drained again. We bought this car for our growing family (twins on the way!) and I'm reading the horror stories about this year and model stalling while driving on the freeway. This is clearly related to the tipm module that everyone else is having to replace, and this is a safety issue for our family so we are having to fork out $1,200+ to get it repaired when Chrysler has a major recall related to this specific issue (it's a chysler part). This should be recalled for 2011 Volkswagen Routans as well. . . Volkswagen needs to take responsibility as this is a known, widespread issue.

23 Electrical System problem

Failure Date: 12/22/2017

Replaced fuel pump after issues with engine refusing to turn over. Next day after repair the vehicle refused to start; towed to garage for diagnosis. One mechanic was able to start it and another not. Computer diagnosis can't find the issue. I have explored the internet regarding this issue and find many complaints with the need to replacemthe tipm. This van has an engine built by Chrysler which recalled its 2011 vans to replace this device. Please force vw to do the same! thankfully the van was in park when it refused to start.

24 Electrical System problem

Failure Date: 12/01/2017

The van has a Chrysler engine and the tipem part has been recalled under the Chrysler however vw has not recalled the part this is a 1300 fix.

25 Electrical System problem

Failure Date: 11/24/2017

Tipm module. My 2011 vw Routan was built by Chrysler with the same parts as any other Chrysler car at that time. Chrysler issued a recall for all vehicles made with this particular part as it is a life threatening issue. Most importantly the car will stop in the middle of driving! imagine going down the freeway doing 70mph with your kids in the car and the car shuts off. Fortunately we were only driving in a parking lot. Because the car is branded as a vw, chrysyler refuses to replace the recalled part which I was quoted at $1300 from the dealership and vw says it is a Chrysler part and issue. This thin gray line is costing people thousands of dollars and possibly even lives.

26 Electrical System problem

Failure Date: 11/20/2017

Engine and power related stuff (brakes, steering) goes off while driving on highway. After a few seconds engine will start, problem will go away then 2-3 days later will happen again. This has happened more frequent so can not drive it anymore. I.

27 Electrical System problem

Failure Date: 11/01/2017

My children and I were stationary at a light when the van started sputtering. When the light turned green I accelerated. Within 5 minutes the van cut off. I have a full tank of gas. This now happens often and I never know where or when it will cut off. Most days it will not start. I have had a vw mechanic take a look and they advised its the fuel pump relay same that was recalled on the Dodge and Jeep vehicles. Because this is the same one but in vw body.

28 Electrical System problem

Failure Date: 10/09/2017

Van occasionally does not start. Have to let it sit and attempt over and over. Seems to be getting worse, but all major components that help the vehicle start are fine, I believe has something to do with the electrical system. Worried it's going to leave my wife and kids stranded somewhere. Feeling upsafe. Heard there has been some recalls for the Chrysler version of this van, why not vw?.

29 Electrical System problem

Failure Date: 09/28/2017

While driving approximately 35 to 40mph on a busy road en route to get on the highway, my Routan shut off. The engine shut off, the steering wheel locked up, and the car came to a stop. Luckily I was able to pull off the road. I turned the key to the off position after putting the car in park and the car cranked back up shortly after. I drove it slowly home approximately 10 miles. Both of my young children (10 months and 5years) were in the vehicle. After getting home I began to research and found that this problem lead to a recall of win modules for 2009 and 2010 Routans. My vehicle is not covered under the current recall despite having the same issue. I have found that numerous other Routan drivers have had this same issue in their 2011 vehicles. We cannot afford to have this repaired and I fear for the safety of my children and our family should we drive this car.

30 Electrical System problem

Failure Date: 09/20/2017

I have 2011 vw van which first the van start giving hard time to start. Now I have new battery and the battery still got drained and I have to give it a jump every day just to start. When I turn the van off I keep hearing the fuel pump running and that what drain my battery.

31 Electrical System problem

Failure Date: 09/11/2017

No acceleration up hills. Car cranked but didn't turn over engine, randomly. Almost stalled out on the highway during storm by using headlights, wipers, a/c all at once. I had to turn off headlights, wipers and a/c (that kept windshield from fogging) in order to keep from stalling out on the highway with three kids in the car. While driving in neighborhoods (5 mph-25 mph) the car would sputter and jerk forward. I was told the cars trouble could be just water in the gas and so we poured a solution that would clean the gas tank of impurities, if only it was that simple. While driving on the highway using cruise control, the cruise suddenly stopped working, cruise light stayed on but the car just physically slowed down. Our family is scared to get into our vehicle for safety reasons and right now it's our only means of transportation. The tire sensor also has been on constantly and fixed 3 times only to light up 20 minutes later after leaving the vw service department. The sliding passenger door window is having electrical problems and we only used it 5 times from 2011-2017. We paid to have the fuel pump and the tipm sensor replaced last week which cost us approx. $1800 and replaced front brake pads and rotors because our rotors had gouges in them. We replaced a car battery in 2016, while we were on vacation, the car would start and it locked the key in the ignition and wouldn't give it back.

32 Electrical System problem

Failure Date: 08/12/2017

Battery blew up.

33 Electrical System problem

Failure Date: 07/01/2017

Stationary-will not start. The van will randomly not start. The lights come on but the engine doesn't start. We've had several parts replaced when vw guesses what it could be, and still have the problem. I've been stranded many times, had the car towed, and then Volkswagen cannot find a problem to fix because there is no code. We had the entire tipm module replaced and still have issues with random nonstarts. We took it to 2 Volkswagen dealers who cannot locate a problem, just guessing. We had our own mechanic replace some corroded wires, and still not fixed. Extremely frustrating. We have four children and to be stranded several times, needing a tow, is awful. Volkswagen is not helpful. We have taken videos of the nonstarts just to prove that this happens. The tow truck driver also tried to start the van. It may start again after trying five minutes later, or it may need to sit overnight. Winter, summer, hot and cold, it still happens. I've developed severe stress over this and we owe too much to just trade it in. I do not drive it unless I have to due to being scared it may not start. Please recall this VIN. It is a lemon!.

34 Electrical System problem

Failure Date: 07/01/2017

The contact owns a 2011 Volkswagen Routan. The contact stated that while driving at various speeds, the vehicle would suddenly begin to jerk and decelerate before stalling. The failure had occurred on multiple occasions. The vehicle was taken to gene langan vw located in raspberry, connecticut who diagnosed that the power control module was faulty and needed to be repaired. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 77,700.

35 Electrical System problem

Failure Date: 06/26/2017

Tl- the contact owns a 2011 Volkswagen Routan. The contact stated when attempting to start the vehicle's the ignition failed to start the vehicle. The contact would have to turn the ignition key several times in order for the vehicle to start. The contact took the vehicle to the ourisman Volkswagen Mazda of rockville dealership who was unable to diagnose the cause of the failure. The contact stated that when driving approximately 35 mph the vehicle suddenly stalled without warning. The contact returned the vehicle to the dealership however, the dealership was unable to identify the failure. The manufacturer was made aware of the failure and opened case number: 170810911. The approximate failure mileage was 65,000. Gl.



Safety Ratings of Routan Cars
Fuel Economy of Routan Vehicles
Routan Service Bulletins
Routan Safety Recalls