general problems of the 2011 Volkswagen Routan - part 2

74 problems related to electrical system have been reported for the 2011 Volkswagen Routan. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Volkswagen Routan based on all problems reported for the 2011 Routan.

36 Electrical System problem

Failure Date: 05/22/2017

Engine hard started for a couple of weeks, then it died while my wife was driving in our neighborhood. Mechanic said it was an issue with the fuel pump relay and rigged a bypass in the fuse box. All seemed to be working ok, but then the car died again about months later. Next time we started it, the dash lit up with all kinds of warning lights, the radio power went out, and the a/c was not working. We'll see if it is the same issue or another. The fuel pump relay in the tipm, according to account on internet forums, is a faulty part and has been recalled in other Dodge/Chrysler vehicles, but not the vw Routan (which is a caravan/town & country clone for the most part). There are many complaints of this part being defective and people losing power while driving and it is a huge safety concern.

37 Electrical System problem

Failure Date: 05/15/2017

The van was my mothers which she passed away about year ago. I inherited the van I drive it for couple months when I noticed that sometimes when I would try to start it that it wouldn't start. It would only make a clicking noise. I would turn key off & try it again it would start. Then in month or so I noticed that when I would be driving 55-70 mph that it would like stall. It wouldn't shift down or accelerate. I would have to pull over & restart it. It began doing that quite often until one night I was driving down the road & went to turn in somewhere when it died & wouldn't start back. My husband had to come pull me home. We have researched what it was doing & a lot of people has had this happen to them. They claim it's a $1200 tpim board. The vw Routan is Chrysler made under the hood. Chrysler is aware of this dangerous problem & has already issued a recall but vw said they wasn't going to recall it. They are aware of it too. I feel as if someone is going to get hurt if this isn't addressed because a lot of people have said that they would be driving down road at 70mph & it just dies which mean that they don't have any power steering. Please do something before someone gets hurt. I have kids & I would've hated for us to be on the interstate when that happened. Luckily I was in town & no kids was with me. Thank you!!.

38 Electrical System problem

Failure Date: 04/24/2017

The vehicle is difficult to start and stops running about 10 seconds. The vehicle was stationary. I have read on the internet that the same make/model vehicle quit running while driving. This is a severe safety issue.

39 Electrical System problem

Failure Date: 03/20/2017

Vehicle tipm is faulty, makes the car hard to turn on and in other cases stall when stopped at lights or stop signs.

40 Electrical System problem

Failure Date: 12/19/2016

Integrated body control/ecu:tipm module malfunction.

41 Electrical System problem

Failure Date: 11/04/2016

Car wouldn't turn on when key was put in ignition. After several attempts it will start. Dealership said there was no issue but there is a known problem in 2009 and 2010 Routans. We then showed we could remove the key when the car was on, which the dealership documented. Despite our car having the same problem as other Routans, vw would not include us in the recall. They said they would wait until there is a bigger issue. This is really scary as our car is unsafe, the dealership documented it, but vw will not make any efforts to ensure my family is safe.

42 Electrical System problem

Failure Date: 11/02/2016

The van hesitates to start. It has turned off by itself while driving. The blinkers (right and left) sometimes work. The hazard lights sometimes work. The ac comes on and then comes off. We are the original owners and have kept up with maintenance on the van. We took the van into Volkswagen dealer service and were told that the 2011 model was plagued with electrical problems. We were told this time our tipm needs to be replaced. Ll of the problems we are experiencing are related to a problem Chrysler (who made the van) admitted to. Volkswagen will not replace the part. The tipm is known for not getting fuel to the engine which can stop the van. This has happened to us twice.

43 Electrical System problem

Failure Date: 11/01/2016

Tipm problems my car stoped in the middle of the road and most morning it won't start.

44 Electrical System problem

Failure Date: 10/31/2016

Tipm issue that causes the car to stall while driving, or the car starts then dies. Chryslers vans have had this issue and have been recalled, this vehicle is built by Chrysler but since it is marketed as vw it hasn't been recalled. It will take somebody to die in a car accident caused by this issue before you guys do something about this. This is really dangerous because it could potentially cause an accident. There are many other people with the same issue that haven't taken the time to fill this report.

45 Electrical System problem

Failure Date: 10/09/2016

My complaint is a that my vehicle started out giving me problems getting started then got to the point the engine would just stop while driving and would not allow me to press the break to stop the vehicle. I found that chrystler had recalled the tipm in their vehicles and vw Routans (made by the chryster group) were just no longer made and pushed under sthe rug. . . This is my primary mode of transportation and I am a single mother of five minor children. . . I don't have $1300 to invest in the repair and I reported the issue to vw and to no avail. I'm afraid for mine and my children's lives. . . The next time we may not be so lucky. . . . I am in hopes that this reaches someone that can help. My children and I were in the vehicle and in a rural area on a straight-away when the engine shut off (without warning) and I could not engage the brakes. I was always advised that vw vehicles were the way to go because vw stood behind their brand. . . But I find that now that my family is in this situation they can care less. I did report the issue to them and was told they would not stand behind the vehicle.

46 Electrical System problem

Failure Date: 09/20/2016

2011 vw routon wouldn't start, hard cranks over several days. The engine would finally start after multiple attempts, but immediately shuts off the power. Took it to vw dealer, performed a complete diagnostic test and was reported that tipm board needs to be replaced at a cost of $1300 plus. A quick google search revealed that vw tipm is a well known problem - but not addressed yet. Very disappointing.

47 Electrical System problem

Failure Date: 09/13/2016

My car just shuts off while I'm driving or won't star at all. Then when I turn it off, something continues to run, completely draining the battery. I have to disconnect my battery everytime I park the vehicle. It's completely unsafe to drive and I've dumped over $4200 on this van and I've owned it 14 mos. Worst purchase I've ever made.

48 Electrical System problem

Failure Date: 09/01/2016

Tipm problem - well known but not addressed. Some Chrysler vehicles have a recall on the tipm. The Routan should as well given that it is based on the Chrysler brand. It is outrageous that I have to pay for this repair. To add insult to injury I have been told that it could take up to 6 days to get the part in-house. We are both working parents with 3 children so this makes our day to day extremely difficult. . Read more...

49 Electrical System problem

Failure Date: 08/16/2016

Car wont start, only sometimes. Just turns over repeatedly, until you turn the key off. Sometimes nothing happens. Sometimes it starts normally. Once it stalled. Usually this happens on the first start, but sometimes it doesn't matter.

50 Electrical System problem

Failure Date: 08/15/2016

The vehicle is a rebadged Dodge caravan/Chrysler town & country. The vehicle's computer, the tipm, has defects where components become unsoldered from the board creating problems such as fuel pump running even without the ignition being on, to windows rolling down on their own, etc. Chrysler has recalled some vehicles but not this one.

51 Electrical System problem

Failure Date: 07/26/2016

Was driving car around 55 mph when the car just turned off and lost all power steering and brakes, engine just cut off without warning. I was able to pull the car over to the side of the road and restart the car. The car was taken to a service station and no codes were found to why the car just stop working.

52 Electrical System problem

Failure Date: 07/06/2016

The contact owns a 2011 Volkswagen Routan. While driving 60 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed. The mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure recurred twice. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

53 Electrical System problem

Failure Date: 07/01/2016

Classic Chrysler failing tipm symptoms. The vw Routan is made on a Chrysler chassis with a Chrysler engine to include the tipm when trying to start,it will turn over but does not appear to get fuel but will usually start after 3-4 tries. Engine randomly stalls and dies when driving. This has happened on the highway and at slower speeds (very scary on the highway!) after doing on-line search for "vw Routan wont start", hundreds of articles came up referencing the bad tipm but no recalls at this time. Please help!.

54 Electrical System problem

Failure Date: 03/02/2016

Van has been having hard time starting when cold battery 3 months old. Vehicle has shut off while driving also. Took to dealer they stated battery is worn out. Got new battery and they ran diagnostic came back fuel pump not shutting off when vehicle is off drawing large load from battery. They stated the tipm is bad which is 1400 dollars. This is a reoccurring problem on these vehicles which are also branded as Chrysler town and country they need to do a recall.

55 Electrical System problem

Failure Date: 02/14/2016

The van will shut off without warning. This most recent time I was driving at about 63 mph with cruise control on. I notice the van shake, the cruise control disengaged and the vehicle slowed to a stop. The same thing happend about 1 year ago. Vw changed out some parts and said it was fixed. Judging from the threads I'm reading it's a prevalent problem that they have not properly addressed. The van is at the dealer this morning. . . I'm waiting for diagnostics results.

56 Electrical System problem

Failure Date: 12/22/2015

I purchased this van in 2012 with 10,000 miles. In December 2015 with approximately 75,000 miles, the fuel pump will not activate and/or will stay on once van is turned off. The engine has begun to stutter while traveling. If the fuel pump relay is bypassed, the problem is resolved. I was instructed by dealer service center once the problem is diagnosed and it is the fuel pump relay, the only repair would be to replace the tipm.

57 Electrical System problem

Failure Date: 12/15/2015

The contact owns a 2011 Volkswagen Routan. While driving approximately 70 mph, the engine stalled without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the totally integrated power module failed and needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 69,000.

58 Electrical System problem

Failure Date: 11/13/2015

I own a 2011 Volkswagen Routan. I bought it in August of 2014 with 50,000 miles. In November 2015, the vehicle started having issues. Every once in a while when starting the vehicle the engine would crank but not start. Then would start right up the second try. This problem got worse within a short amount of time. It took several tries to start. I took it in to my local vw dealership where they diagnosed it to be a timp failure. I got the vehicle repaired costing me $1028. 17. It had 69,000 miles at the time of repair. After doing research on this issue I have found there to be several other complaints with the same issue. This needs to be a recall!!!! since this is the same vehicle as the Chrysler town and country that happens to have the same problem and has a recall for the timp module. Also the brakes suck! my husband replaced them shortly after we got the vehicle and need replacing again.

59 Electrical System problem

Failure Date: 10/05/2015

The van would not start (it would only crank) after turning off. After multiple tries the van would eventually start up. This happened intermittently. This issue eventually got worse and now the van only cranks. I had to have the van towed to our local Volkswagen dealership. After diagnosis, the dealership has determined that the totally integrated power module has failed. According to the dealer, this can fail as the vehicle is in motion and can cause deadly results. This is going to cost $1,300 to fix plus tax.

60 Electrical System problem

Failure Date: 10/01/2015

Our van has had on and off weird electrical things happening for a few months - wipers come on by themselves, air turns off by itself, lights, etc. Then the van started not always starting. Sometimes it would start, then shut off by itself shortly after starting. It got to the point where it was not easily starting 2-3 times a day. The weird electrical stuff would happen when stationary or in motion. The starting problem was while stationary. Sometimes it died when I put it in gear to move. Sometimes when driving, I felt like the car was giving itself more gas even though my foot had been taken off of the pedal. Took it to vw when it simply would not easily or reliably start anymore. They said the tipm module needed to be replaced. We just got it replaced. Cost us $924. 77!.

61 Electrical System problem

Failure Date: 09/10/2015

Tl- the contact owns a 2011 Volkswagen Routan. The contact stated his vehicle stalled without failure. The engine will completely shut off and all the lighting on his instrumental would fail. The contact brought his vehicle to the dealer. The dealer stated that the total integrated power module had failed and would need to be repaired. The manufacturer was made was aware of the failure. The vehicle was not repaired. The failure mileage was 66,800. Az.

62 Electrical System problem

Failure Date: 08/10/2015

The battery has had to be replaced 3 times in 1 year. The fuel pump has gone out. The car stalls - sometimes while driving it. Won't start intermittently. After replacing the battery 3 times and the fuel pump last week - now the dealer is saying we need to replace the total integrated power module (t. I. P. M. ) . Looking this up online there are a lot of people with this same issue. This should be a recall issue.

63 Electrical System problem

Failure Date: 07/25/2015

The engine will crank but will not start on most occasions. When the engine does start it will shut off after several seconds. To get the engine to start at all the ignition has to be turn to the on position for two to three seconds and then turned to the start position. When the engine does remain on, it has shut off in traffic on two separate occasions. I know that this is a Chrysler manufactured/Volkswagen marketed vehicle. I have read that Chrysler has recalled several of its minivans due to the same problems and that the issue is with the tipm part. Does this recall extend to Volkswagen as well?.

64 Electrical System problem

Failure Date: 07/13/2015

Vehicle engine would do the extended crank, and not turn over, or would turn over and die instantly, check engine light would flash 10 times. Took vehicle to the dealer to find out that the tipm module had failed, the repair was $1200, and took a week. Chrysler had built the vehicle for Volkswagen from their town and country line, however unlike Chrysler, Volkswagen doesn't honor the recall although the part is physically the same mopar part across the board. Volkswagen also stated they offer no assistance after the base warranty is gone as well. Isn't there some federal mandate that requires these devices to be warranted further than the normal 36,000 miles? I guess it will take someone getting severely injured or killed in one of these vans for Volkswagen to open there eyes. . .

65 Electrical System problem

Failure Date: 05/12/2015

Tl- the contact owns a 2011 Volkswagen Routan. The contact the vehicle's check engine warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired however the vehicle began stalling while driving approximately 55mph. When the failure occurred all the vehicle's warning indicators were flashing. The vehicle was taken back to the dealer where it was diagnosed the totally integrated power module was defective and needed to be replaced. The vehicle was not repaired. The vehicle failure mileage was approximately 55,000. Kh.

66 Electrical System problem

Failure Date: 03/23/2015

I was driving along a highway with my wife and children when all the power in my vehicle shutoff. I lost power to the engine, power steering, and power braking. I was able to get the vehicle over to the side of the road without incident. Since then I have had several electrical issues and the Volkswagen dealership has attributed it to a failed totally integrated power module (tipm).

67 Electrical System problem

Failure Date: 02/15/2015

Tipm module, same as chryslers. Car stopped while driving and has an intermitent starting problem.

68 Electrical System problem

Failure Date: 10/09/2014

This car was actually manufactured by Chrysler and sold by vw. The initial problem seemed to be related to a faulty fuel pump. The car would try to crank but not start. It actually stalled as well. We took it to a dealer who continued guessing at the problem and finally replaced the fuel pump. Luckily I had mechanical breakdown coverage and only had to pay $250 out of pocket. However, after the "fix" I've had the car back three times for the same problem with no solution. This week, the fuel pump started running even when the car is off. I did a search and found out about the ongoing tipm problem with Chrysler. This seems to be the same problem. I'm taking the car back to the dealer this week to see what they can do. Incredibly frustrated that Chrysler sells this crap and takes no responsibility. Vw says they stopped selling these vans because of all the problems. Not my problem since they sold them to begin with. I just want someone to take responsibility.

69 Electrical System problem

Failure Date: 08/22/2014

I started my 2011 vw Routan this morning and as soon as the transmission was placed in reverse, the engine quit. I had all electrical power throughout this whole ordeal. I placed the vehicle in park and started it again though it was hesitant to start. It started after 3 seconds and I allowed it sit and idle (did not notice anything out of the ordinary while idling at smooth rpms). I placed the transmission into reverse and the engine immediately quit running again. After placing the transmission back into park, in deperation I attempted a third try to start the engine and engage the transmission. This time everything worked as normal. After seeing so many other complaints of very similar instances of engine shutdown, I am extremely concerned as to the safe operation of this minivan. The only key that has ever been on my key ring (after 2. 5 yrs of ownership) is the key for my Routan; I always maintain a separate ring for house/office/etc. In the event that this occurs while driving down the road, I will ensure that it gets fixed so that I can attempt to get as much resale value as I can while promptly trading in for something other than gm or vw.

70 Electrical System problem

Failure Date: 12/21/2012

Driving down i70 west bound going 70 mph in indiana and engine turned off lost power every light on dash came on and the was a blinking red light in center of dash. Some how I made it over to the edge of the road and put it in park. The van would not start. I noticed I was on the white line and wanted to move the van over more, but I could not get the van into neutral. I could feel the every car and truck drive by. I was scared for my life. I was traveling with my wife and 3 children under five on the coldest day of the year. I kept thinking a drunk driver is going to clip us. We lucky to have enterprise pick up my family and I got towed back to the dealership. The only thing the dealer could find was a blown 10 amp fuse for the ecm. They replaced the fuse and drove the van for 200 miles and the said the van drove fine. They don't know what caused the fuse to blow. The only way for them to find out what was wrong was to have it happen again with a computer hooked up. They sent me on my was with a box of 10 amp fuses a week later. I would not expect this from a 2011 with 30000 mile. I don't feel safe in this van, but its not worth anything on a trade in. Don't know what to do.



Safety Ratings of Routan Cars
Fuel Economy of Routan Vehicles
Routan Service Bulletins
Routan Safety Recalls