Table 1 shows one common back over prevention related problems of the 2021 Volkswagen Tiguan.
| Problem Category | Number of Problems |
|---|---|
| Rearview System Braking problems |
A software update from Volkswagen causes the infotainment system to crash and become unusable and no longer functions. Car owner is forced to purchase a new infotainment control system which is back ordered nationally with no estimation of arrival. The back up camera, and rear traffic warning no longer works as the screen is black. There is no radio, safety controls, vehicle notifications, no media control or connectivity to phones. This is a national problem, this is effecting thousands of Volkswagens through various models and years. Its a known problem, and Volkswagen is aware of it caused by their mandatory ota update.
When using remote start function the following safety function are not operative, not working as advertised by vw, adaptive cruise control, cruise control, automatic/emergency braking, rear cross traffic warning and forward collision warning. I have been trying to get my local vw dealer, vw of corpus christi to repair the issue and the are telling me that it is a "known issue and that vw is working on a fix. This has been the case for over two months now. My concern is that vw is selling vehicles that have a potentially dangerous safety issue and are using they costumers as test dummies. If vw is in fact aware that there vehicles have safety issue, why are they still being allowed to sell them in the us? seriously concerned. . .