Equipment Problems of Volkswagen Tiguan - part 1

Vehicle threw sos emergency call feature error two years ago. I replaced the module at the dealership. Today, the same sos emergency call feature again showed up and I am unable to make an emergency call. This is a known and common issue with vw.

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2022 vw Tiguan, VIN [xxx], 54,953 mi. Infotainment screen went black; because the rearview camera image displays only on that screen, the backup camera is completely inoperative in reverse. Failure is constant. I replaced a blown #20 fuse and attempted a hard restart with no result. Xxx, Volkswagen of [xxx] [xxx]: tech found dtc in ecm stating no communication with 5f module (infotainment control unit); vw guided test plan directs replacement of the 5f module. Quoted $501. 54. Dealer stated this is a known issue and multiple customers there are waiting on the same backordered part. Vw has already recalled 2022 Tiguans for this component and this consequence. Campaign 22v-514 ([xxx]): infotainment memory module defect causing rearview camera image not to display, certified by vw as an fmvss 111 noncompliance. Campaign 25v-082: 2022-24 Tiguan camera control unit error, same loss of camera display. Nhtsa VIN lookup on xxx shows no open recalls; my vehicle was included in neither campaign and no remedy has ever been applied. My vehicle has the identical failure (same model year, platform, component, and loss of rear visibility) as the recalled population. The dealer's statement that multiple customers await the same part indicates the defect population extends beyond the recalled vins. I request NHTSA evaluate whether the scope of 22v-514 and 25v-082 was underinclusive and whether a recall query or scope expansion is warranted for uncovered 2022 Tiguans. Ro and VIN lookup available on request. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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Vehicle: 2019 Volkswagen Tiguan mileage: approximately 84,000 miles problem: intermittent park-position/gear-selector warning and transmission emergency mode my 2019 Volkswagen Tiguan has developed an intermittent safety-related transmission/gear-selector problem. The vehicle intermittently displays the warning: “only exit vehicle in p position. Please service vehicle. ” at other times, the vehicle also displays: “transmission in emergency mode. ” the warnings are intermittent, but they have occurred while operating the vehicle. The problem appears to involve the vehicle’s ability to correctly recognize or communicate the transmission/gear-selector position. I am concerned that this may represent a safety defect involving the gear-selector/park-position detection system rather than a normal transmission failure. I understand that Volkswagen previously recalled certain 2011–2019 vehicles under NHTSA recall 19v-615 / Volkswagen recall 37m2 because of a shift-lever microswitch problem involving incorrect recognition of the park position. Nhtsa’s recall documentation states that an incorrect park-position signal can create a risk of unintended vehicle rollaway. However, the Tiguan was not included in that recall. I am asking NHTSA to investigate if a similar defect may affect 2019 Volkswagen Tiguan vehicles and whether the Tiguan should have been included in the prior recall or whether a separate safety recall/investigation is warranted. Because the vehicle can enter transmission emergency mode and may intermittently fail to correctly recognize the park/selector position, I believe this warrants review as a potential safety defect. I respectfully request that NHTSA review the complaint history for 2019 Volkswagen Tiguan vehicles and determine if it is a safety-related defect. I am also requesting that NHTSA consider whether Volkswagen’s prior recall should have included the Tiguan or whether additional vehicles should now be covered.

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My vehicle was parked on my worksite and when I can out to check a truck in. I noticed my windows looked tinted and when I went to investigate my vehicle was on fire or smoking badly and I closed the door and call [xxx]. This was a very traumatic experience for me considering I had only purchased the vehicle from the dealership on the 18th and had recently been training one of my kids for driving lessons. While I am grateful that me or my family where not physically injured it is unacceptable that both the manufacturer and dealership knowingly put both me and my family in harms way and I expect to be compensated for this preventable traumatic experience we've endured due to no fault of ours. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On 8/29/2026, my 2024 Volkswagen Tiguan experienced a sudden mechanical failure while I was driving on the highway at approximately 55mph, with only 27,842 miles. Prior to this incident, I had reported to the vw dealership at my previous oil change that I repeatedly had to add oil between scheduled oil changes. While driving, the vehicle suddenly began producing a significant amount of smoke and the check-engine light came on. After I pulled over, fluid was visibly leaking from underneath the vehicle. A state trooper responded and told me I was lucky the vehicle did not catch fire. The vehicle was disabled and had to be towed from the highway to the vw dealership. The vw technician subsequently diagnosed the oil separator as having failed. In a video inspection provided to me, the technician stated that the failed oil separator caused excessive pressure in the engine crankcase, which "blew out" the upper timing cover and oil pan. The dealership replaced the oil separator, upper timing cover, and oil pan. The dealership then performed an approximately 30-mile test drive. The technician stated that the oil level remained full, but the vehicle produced a "big blue plume of smoke. " he then stated, "there's an issue with these vehicles and the cylinder heads," and advised that the cylinder head now needs to be replaced. The vehicle remains at the vw dealership. I am reporting this because the failure occurred suddenly at highway speed and resulted in substantial smoke and fluid loss, creating a potential fire and safety hazard. I am also concerned that significant blue smoke continued after the initial repairs and that the vehicle now requires major engine repair at fewer than 28,000 miles. Thankfully, there were no injuries or collision. Uploaded: text with svc advisor, stating part of this is a known issue; screenshot from the video the dealer sent me - the web address to view the video is at the top. I do not have the police report yet.

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Description of defect: the central mib3 infotainment touchscreen on my 2022 Volkswagen Tiguan has suffered a complete blackout and is entirely unresponsive. This system has already been repaired and replaced over three once under warranty for infotainment failures over three years ago. The issue has returned, causing a total loss of the backup camera, and safety menus controls. Safety risk involved: when the touchscreen fails or goes black, it causes an immediate loss of critical vehicle functions. I lose access to the backup camera display while reversing, and I am entirely unable to adjust vehicle safety assistance menus. This total loss of visibility and vehicle safety controls creates an immediate driving hazard and distraction.

I was driving the car it died while driving. The dealership can’t figure out what’s going on. And it will die while driving and then say check starter ignition system. I open the door it says the engine is on but it is not. This vechicle had a physical key and you have the press the breaks to start the car.

I am reporting a safety-related electrical defect on my 2019 Tiguan that has been intermittently occurring since March 2026. This typically has happened during the hotter parts of the day when the tempreature in in the 90's. While driving, I get two different warnings that displays; "check starter system" followed by "ignition-system-shut down". Within a few minutes, the engine continues running but the instrument cluster, hvac and turn signals lose power. Other electrical systems also shut down like, the radio, navigation, head lamps, and side view mirror adjustment. This creates a serious safety hazard because I lose turn-signal and vehicle-information functions while the vehicle is moving. " I have found multiple complaints involving 2019 Tiguans with this exact failure mode, including complaints specifically connecting it to Volkswagen recall 28h7 / NHTSA 23v-604 involving the ignition switch and polyfuse. Volkwagen has not aknowledge, reproduced, nor confirmed this issue. I belive that ithe issue is related to the same problem as Volkswagen's 28h7 / NHTSA 23v-604 ignition-switch recall, which currently applies to certain jettas. That complaint describes the same combination of engine continuing to run while a/c, instrument cluster, headlights and turn signals lose power. I believe that 28h7 should be expanded to the 2019 Tiguan.

What component or system failed or malfunctioned, and is it available for inspection upon request? during a multipoint inspection that was earlier than advised due to multiple dashboard lights engaging, we were told that our car has an oil leak due from the timing covers and lower pan seal. They removed the oil separator and found value stem seals to be out towards the exhaust side creating an oil leak that stemmed from blown timing covers and the lower oil pan seal being the cause of the leak. The oil separator was noted as failed. This car has been brought in for every inspection and continued to have lights on post inspection that we were told regularly that they forgot just to turn off the lights but that the oil had been changed. In fact, our next oil change wasn't due until February 2027. How was your safety or the safety of others put at risk? our safety has been put at risk driving a car with a substantial oil leak and faulty components that only seem found after we are 8,000 over the warranty. In searching the internet, this oil valve and leak situation is common in 2022 Tiguans enough so that there are multiple threads and articles about it. Has the problem been reproduced or confirmed by a dealer or independent service center? the dealer confirmed that this is an ongoing issue with these cars and that volkwagen may be looking into doing a rebate for repairs. That doesn't fix the issue with the safety of the vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? we will be checking in with our insurance provider as well as an independent service center after dealing with heritage Volkswagen group due to our warranty. That warranty obviously provided us nothing for its cost or coverage. The lights were present and always brought in to be checked at the dealer we bought the car from. Again, we were always told that the lights didn't mean anything and they were left on after service accidentally.

I got this car in 2024 and it burns through oil. I am constantly replacing the oil and have had to have the seals replaced a couple of times. Every 200 to 300 miles I have to put oil in it. It’s too new of a car for that. I know a lot of other owners have had issues.

The overhead console suddenly dropped into the passenger compartment, making the vehicle dangerous to drive: the rear view mirror view was completely blocked and the now swinging console can hit the driver's face while driving. To avoid being hit, the driver has to hold the console up with one hand while driving with only one hand. The cause appears to be the failure of multiple plastic clips holding the overhead console in place. While this appears to be a known issue with vw, they have not recalled all of the affected vehicles.

The overhead console by the rear view mirror suddenly detached - only hanging by cords. It will not go back on. Duct tape will not even hold it. It is a safety hazard to drive it, and it impairs visibility. The dealership I took it to says this is a problem with 2020 Tiguans, but I will have to pay for the repair.

Taking left turns is dangerous. My turn very slowly and hard press on pedal to turn. Oil consumption is insane. Started at 38k miles, manufacture warranty ended after 4 years. I’m under 52k miles now and have to fill oil about every 1k miles. I’ve had 4 oil changes this year alone. I’m regular about maintenence. Last oil change was 08/03/26 check oil light came on 8/15 had to add 3. 5 quarts 8/26/26 will keep track of each time I need to add oil and update here. This has been an issue for many Tiguan owners where is the recall???.

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When I am backing , my card comes to a complete stop, like I hit wall . There is nothing behind my car. It like you ran into a brick wall. This has happened several times.

See all problems of the 2025 Volkswagen Tiguan 🔎.

My spare key fab caught on fire in my house while I was at work. The fire had the opportunity to spread soot throughout the kitchen as well as ruin my overhead microwave with the smoke getting in the vents. Luckily my grandmother and a friend went to my house to let my dog out at just the right moment and was able to remove the dish the key was in and take it outside before it spread to the house. I called the fire department and the fire marshal conducted an inspection and determined that based on his findings, the key ignited itself.

Moonroof spontaneously exploded while driving; shards of glass fell all over me (head, face, arms, back, legs), and throughout the vehicle. Nothing hit my vehicle, no road debris.

The moonroof exploded, shattered glass, shards, and glass dust fell all over me (head, face, arms, chest, back, legs) and throughout my car. There was no road debris, nor did anything hit my vehicle to cause the moonroof to shatter. Temperature outside was mid 70’s, I was driving in a predominately shaded area when the incident happened around 7:50am.

Oil change and check engine light continuously appear. Have gotten oil changes during the prescribed timings and still after being within the timeframe of the oil change the sensor appears. The car has stalled while driving due to this and have on multiple occasions have had to buy oil to add to the vehicle even after getting a oil change at a dealership.

The vehicle is experiencing a persistent and severe manufacturing defect regarding its steering wheel geometry and vehicle alignment. While operating the vehicle under normal driving conditions, the steering wheel alignment is visibly off-center, failing to achieve proper tracking geometry. There is comprehensive photographic and video evidence documenting that the steering wheel and tracking alignment are fundamentally incorrect. To date, this vehicle has been brought to an authorized Volkswagen dealership service department for a total of eleven (11) separate service visits specifically targeting this exact defect. The dealership service department refuses to perform further corrective actions, insisting that the off-center geometry is "normal and within factory specifications" after test-driving two other lot vehicles. The dealership has explicitly stated they will not correct this defect without direct corporate intervention. Safety risk assessment: the manufacturer and dealership's failure to remedy the off-center steering wheel geometry and tracking alignment presents an ongoing safety hazard. Operating a vehicle with compromised steering geometry introduces unpredictable handling characteristics, accelerated or uneven tire wear, and an elevated risk of sudden component fatigue. The persistent alignment deviation forces the driver to constantly compensate to maintain a straight line of travel, increasing the risk of driver fatigue and unpredicted lane drifting at highway speeds. A vehicle that cannot maintain proper tracking geometry poses a clear and present danger to its occupants and surrounding traffic. Timeline of events & notice to manufacturer: both the local franchised dealership management and Volkswagen of America corporate regional management have been formally notified of this recurring defect through 11 documented service attempts. Following initial acknowledgments, the Volkswagen corporate regional representative has ceased all communications.

Rear view mirror has come detached from the main roof and it's presented that the only option to repair this is a complete windshield replacement. If the mirror is adhered to the windshield, this presents a major design flaw and safety hazard. I should not have to replace an entire windshield to replace just a rearview mirror. Also, because this is requiring me to seek additional services outside of the vw dealership, I would have to drive without a safely secured rear view mirror, presenting a safety hazard.

This is related to reference TSB 48-23-01. There is a rapid, unpredictable chime causes intense cognitive distraction while trying to navigate highway traffic. It is accompanied by warning messages covering navigation information and other displays on the dash. It is impossible to focus on driving the car and is incessant with no way to turn off. This is a safety hazard. I've almost been involved in several crashes due to the distraction and trying to manage the problem as it's occurring.

-after turning the car on and driving a short distance, the driver dashboard made a warning sound and flashed a warning about my 'ignition system' turning itself off. After that, the entire dash (the speedometer, gas gauge, the infotainment system, the internal climate controls, etc. ) went blank. The warning told me to immediately pull the car over and turn it off. Because of this, the car's external brake lights and turn signal indicators also do not work. -because this error is happening while the vehicle is moving and is on the roadway, I am driving blind in traffic without a way to signal lane changes or when I am coming to a stop. -the car has been worked on three separate times (the alternator was replaced twice and the battery once) for this issue, but the issue is still happening. It only happens when the weather gets to be above 80 degrees. -the vehicle was taken to autonation Volkswagen on July 6, 2026, and the service worker who I talked to said he's seen similar issues with Volkswagens in his two and a half years that he's worked in the service department (which lines up with the vw recall for other vehicles) after I described the issue to him. He confirmed those cases also happened when the outside temperatures were high. -no, no warning messages were displayed prior to the issue spontaneously happening back in may 2026. The first warning message I got was accompanied by the dashboard going completely black. -there is a vw safety recall (vw campaign 28h7) and a NHTSA recall (23v604) for the following vw models produced between 2019 - 2020: golf, golf alltrack, golf gti, golf sportswagen, and the jetta in the united states. -vw customer care (called on July 6, 2026) declined to take down my complaint and said they could not enter my VIN to track the error for future recalls because I quote "didn't have a vw customer account. " they provided me with a case number (#07599604) but I'm not sure anything was logged, and I didn't qualify for 'goodwill'.

The car stopped at a light on a busy street in [xxx] (in the middle lane), then the engine stopped, and my wife could not restart it. I went as fast as possible and met her. I was eventually able to get it started. This is the third time we have had problems like this. I did the same thing for me and another time for my wife. I believe it is the stop-start capability, but I can't say for sure. We have also had bad engine oil burning problems and electrical problems. All of these (I now know, but did not before) are recurring problems for 2019 Tiguans. The cylinder head was rebuilt last year, associated with a similar instance. I am now fully aware that the 2019 Tiguans are known to experience all of these problems, but when I brought my car in on previous occasions, that never got mentioned. I am told xyz is an issue, then billed for repairs. The car was originally leased, and when I purchased it at the end of the lease, I also purchased a full premium warranty. When the issue happened in may of 2025, the policy eventually covered this, but it took over a month of justifications and records before the third-party insurance company agreed to cover the repairs. All of this said, I am no longer comfortable that this car is safe for my wife to drive, as the issues that are repeating are known issues, and yet Volkswagen seems to sweep these under the rug from both a manufacturer and dealership perspective. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

My vw Tiguan 2023 has a systematic problem on the emergency call function. The car has the module replaced twice within couple of months. Recently, it has failed by the 3rd time. You can find attached: - vw app showing an active problem with the emergency call function - a wv service invoice from 05/16/26, stating the first replacement of the sos communication module - a wv service invoice from 07/24/26, stating the second replacement of the sos communication module currently, the module is failed (as shown on the app screenshot) and it is the 3rd time this has happened.

See all problems of the 2023 Volkswagen Tiguan 🔎.

When driving the front windshield spontaneous cracked. There was a loud cracking noise, prior to the ac and vent being turned on. The crack is formed from the driver side bottom edge of the window shield and across horrizontally three feet towards passenger side same crack ending upwards slightly diagonally. There is no evidence of impact, crack line is smooth to touch from the outside windshield. Purchased vehicle as a certified pre-owned. Owned the vehicle less than two years. And only driven the car for less than 5k miles. This is unsafe and deemed to be a design flaw.

Travel assist keeps showing unavailable and giving constant warnings.

A few weeks ago I noticed that a car passed me and the little blind spot alert light didn't light up. When I arrived at my destination I did some scanning through the menus and I discovered that the blind spot (side assist) was not on, but when I attempted to turn it on, the car said "function not available". After some investigation (using a odbeleven scanner) I discovered that the blind spot assist functionality has a fault with "no communication". This system, upon failure, give no indication anywhere, plus this also means my rear back up alert ( a kid running behind my car, for example, which would normally cause a huge alert, nothing happens). I also learned that there is a technical bulletin : [xxx] related to this. This should be a recall, its dangerous to have no indication that a safety feature system like this is completely nonfunctional (without an odbeleven read). A light on the dash should alert me, or a message on the screen. This is just plain dangerous! information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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My 2014 Tiguan, VIN [xxx], has been serviced at an authorized vw dealer since I purchased it. From 2014 to December 2025, the vehicle was serviced at a vw dealer and March 2026 to present at a service facility that only works on vws and is owned and operated by a prior vw certified technician who only works on vws. My vehicle has been serviced at all the vw recommended maintenance mileage. Looking back at the maintenance records, I can see that in March and August 2025, my vehicle experienced a check engine light issue that resulted in evap system small leak fault and vibration at start up caused by misfire cylinder. In April 2026, June 2026 and July 2026, I had to take my Tiguan in because I felt the engine shake, check engine light came on and power decrease. The vw technican replaced some components related to the turbocharger system in April and the check engine light turned off. The check engine light turned back on in June in June and July 2026. The technician stated the issue was likely a airflow flap within the turbocharger causing the issue and the entire turbocharger would have to be replaced to remedy the issue. I discovered the recent class action settlement on this same issue and shared it with my mechanic. His professional opinion was that the issues I was having were exactly what was covered in the settlement covering my vehicle but I had 94k miles and had to have less than 85k miles. So, I was not covered because of the mileage. But I believe the issues the vehicle had going back to March 2025, were all turbocharger issues. In any case, my mechanic reached out to vw to get assistance because of the mounting repair costs for me and for all of his other vw owners experiencing turbocharger defects. It is my hope that others have shared similar complaints in search of relief from NHTSA investigating the defective vw turbocharges. Vw has a negative track record on it's turbochargers. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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2022 Tiguan overhead consule just fell down hanging by wires. No glasses compartment so not sure what would cause the stress on it due to usage. Dealer said 2020 models had issue and have an extended warranty. The 2022 does not have any recall. Seems like design flaw vw should correct as issue comes up. If I was driving at the time. It would have hit me or passenger in the head. This is a safety concern. I have seen multiple posts where this has happened. Vw said I am out of warranty and will not do anything. It is 2022 and I have seen 2020 and 2021 models with owners posting same issue.

When I am driving my vehicle, I get an alert that the "ignition switched off, please safely stop the video". All electrical power to the vehicle subsequently drops off. This is the same issue that the 2018-2019 vw jetta's were recalled for in 2023.

When the weather is warm or hot the car will drive less than a mile then cuts off but still drives. No air conditioning no radio or camera works how car shuts off but can still drive.

Upper center console has completely come down,.

Red light flashing above sos button constantly. Apparently means malfunction in emergency call system. Fixed once day after purchase. Now flashing again. Dealer today said they don’t know how to fix it and volkswagon are not helping. Critical system in event of an emergency. 500 miles on car now and has been to dealership twice with no resolution.

Car turns off while driving and says to check starter system when sitting in the sun, mechanics can not find anything wrong. Has happened twice in a two week period.

Vehicle purchase on 3/18/2026 with 17 miles. At 30 miles the sos button started flashing red, then green, then red then no light at all. I called dealership and was made to think it was no big deal and that a dealership has to reset. I also let them know my info center was freezing. Took car back to dealership 6 hours away - they had car for 5 days and when I got in the same issue of the info screen freezing was present. Sos button was fixed. I also gave them a list of many issues that needed to be looked at that I felt were not addressed or resolved. Dealership told me that all Tiguans are having a issue with the sos and the info center freezing. They showed me it was in the system, but no fix. So I was sold a car they knew had issues that could not be resolved right now. As a consumer I should have been told the issues so I could make a decision to buy or not. I called vw from the dealership 4/24 and was told I would get a call back. I have called and called trying to call the case manager with no avail. I have been told by vw only the case manager. Plug for phone charger almost fried my phone. Was so hot my phone turned off, turning off my navigation. So my phone was off, navigation off and sos button not working. I was on the road in the middle of nowhere going back to the dealership 6 hours away.