Navigational (global Positioning System) Gps Problems of Volkswagen Tiguan

The gps in this vehicle constantly gives wrong information and directions. It has consistently shown wrong directions and has tried to make me turn around on the freeway and has sent me down one way streets. This is much more serious at night when a person can’t see road signs and depends on the built in gps.

See all problems of the 2020 Volkswagen Tiguan 🔎.

Control panel on the ceiling of the car (holds the sos button, controls for sun roof) fell off and was hanging on by wires. Dealership said it was defective clips gps in car and through car play also does not work. Navigation shows car significantly off course. Vw said it was a verizon issue, but it has not been resolved.

As you own the car for three years, my overhead panel on the roof of the car has attached itself from the car and is hanging in front of the rearview mirror by the cords. There’s also affected the gps and electrical in the vehicle.

What component or system failed or malfunctioned, and is it available for inspection upon request? gps, it intermittently does not work and so difficult to inspect upon request how was your safety or the safety of others put at risk? directions not available on gps system leading to incorrect turns, potential accidents and other dangers of relying on a map system has the problem been reproduced or confirmed by a dealer or independent service center? yes has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? manufacturer (vw) was contacted, case# 06128548 closed without resolution with a possible software update planned but no expectation of delivery were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no, gps intermittently stopped working about a year ago.

See all problems of the 2021 Volkswagen Tiguan 🔎.

The navigation system places my car blocks and miles away from the actual location while driving it. This has caused the navigation to direct me in random directions, which is very dangerous and distracting, especially on the highway. It’s also an issue in relation to the emergency response system, since it places me in inaccurate locations in the event of an accident. I contacted the dealership about it last year and took my car in twice between October and November then three more times in January and February. They replaced the infotainment system, several modules, and the antenna without success. Vw corporate and one of their case manager was involved starting in January. I received a call from that case manager last week, and he said after all of the troubleshooting they can not repair the navigation issue. He said their technician estimated a repair might be available in 9-12 months. The case manager told me to call the dealership periodically to see if they have an update, and that I would not be contacted directly. My warranty expires in less than 12 months so I worry this issue will not get repaired in time. I’m also concerned about my safety if I’m in an accident since the gps would place me in a much different location. I’ve attached a couple of photos but also have videos of the issue that I can share.

See all problems of the 2022 Volkswagen Tiguan 🔎.