Other Fuel System Pump Problems of Volkswagen Touareg - part 1

Driving on the interstate a fault light started flashing "engine fault service now" along with the glow plug light. I put the transmission into neutral and moved into the slow lane. The engine immediately stopped. I put on my hazard lights and was able to allow it to roll it a safe place to pull over. The dealership said the high pressure fuel pump failed (hpfp) which caused the engine to immediately stop. Luckily I was in an area where I could roll to a safe place and wasn't pulling a trailer like we often do. I was also lucky I was in an area with cell reception. I had spent most of the day driving in a remote area that wouldn't have had reception.

See all problems of the 2009 Volkswagen Touareg 🔎.

This has happened multiple times, at low speeds, car goes into limp home mode randomly and creaks along at 8 miles an hour, most recently lost braking power and message comes up "hybrid error, pull over in a safe location. " then when you turn it off and on again it works fine. This is not helpful as there is no information for the mechanic to go by to solve the problem. We have replaced the catalytic converter, both fuel pumps and pre-fuel pump mechanisms and still the odd error message lack of car running. I am thinking about using it as a planter in my yard, currently is it living with the mechanic waiting to behave badly again, so he can try and the problem, but not driveable by an ordinary citizen. It has happened, while slowing down, while turning, all at low speeds, but that doesn't really help much. I still can't drive it. It has 138k on a hybrid engine. It was rear-ended and repaired about 3 years ago, but it ran fine after that for a couple of years. This is a mystery problem.

See all problems of the 2011 Volkswagen Touareg 🔎.

There is a strong smell of gasoline outside of the car after the car has been driven (or while it's driving, but it's not often I'm outside of the car while it's running). This is due to the plastic housing on the fuel pump that has developed a crack, and is leaking gasoline. This is similar to another recall, 17v583000, which is for the fuel filter flange, but vw is saying they will not cover it under that because this is the housing, not the flange. But it's the same result. . .

See all problems of the 2004 Volkswagen Touareg 🔎.

Tl- the contact owns a 2006 vw Touareg. The contact received a recall notice under NHTSA campaign number: 17v583(fuel system, gasoline) but did not have the vehicle immediately serviced. The contact stated while driving at 30 mph, the vehicle shut off without warning. The contact was able to restart the vehicle enough times for him to make home. The contact took the vehicle to Volkswagen of huntington 838 e jericho turnpike, huntington station, NY 11746 (631) 533-5222 where he was informed that the two fuel pumps had failed and needed to be replaced out of pocket; he was informed that the fuel pumps were not covered under recall. The manufacturer had been notified of the failure and gave the contact the same information as the dealer; they offered no further assistance. The vehicle had not been repaired. The failure mileage was 160,000. Jo.

See all problems of the 2006 Volkswagen Touareg 🔎.

I took my SUV to the dealership for a fuel pump recall, about 3,000 miles after my SUV is causing problems like start but turn off within 40 seconds. I took it to a local mechanic for diagnosis and he says is the fuel pump. I contacted the dealership but they are kind of unresponsive. . . No advisors available, no returned calls (Volkswagen south coast santa ana CA).

See all problems of the 2005 Volkswagen Touareg 🔎.

Safety recall 20z4 fuel pump flange vw had a safety recall about the fuel pump flange. But they did not replace the flange for me. Instead they only put a protective film there which did not work. Now my vehicle is leaking fuel but vw refused to cover it. The problem is still there and their recall simply do not fix the problem. The vehicle was stationary. It has been leaking fuel for a few days.

See all problems of the 2010 Volkswagen Touareg 🔎.

On June 3, 2019 I was traveling southbound on the I-5 near tulare, California, at approximately 75mph when an indicator light came on that I had never seen before. Less than a minute later, I began to lose power and was unable to accelerate. I quickly moved to the right lane and prepared to exit the freeway less than a mile ahead. A few seconds later, the engine completely shut off. I was forced to coast off the freeway, no power, no power steering and quickly losing my brakes. I was lucky that there was an open parking lot immediately off the freeway that I was able to coast into. After safely coming to a stop, I attempted to look up the indicator light icon in the vehicle manual. Unable to find the code / reason for the engine failure, I called for a tow truck. The nearest vw dealership was 45 miles away so I opted to have the vehicle towed to a local european car service shop in tulare, frank's automotive. As luck would have it, they had a vw master trained technician on staff. He ran the codes, checked the engine and determined that my high pressure fuel pump had failed. He said the pump literally disintegrated and sent bits of aluminum 'shrapnel' throughout my entire fuel system. The entire fuel system would need to be replaced. He indicated that this was a known issue and that there was partial recall as a result. Unfortunately, my particular model was not included in the recall and vw declined to assist. The repair ended up costing me more than $8,000. If vw had given me a warning about this issue, I would most certainly have had the pump replaced before it catastrophically failed. Vw needs to be held accountable for these failures. When the pump fails, it's catastrophic!.

See all problems of the 2013 Volkswagen Touareg 🔎.

I was driving on the highway @ 70mpr when all of a sudden without warning the car starts acting sluggish for a min then back to normal, and randomly for the next hour or so does(I had a ways to go) this a few more times. I got to my destination and let her rest for the night. The next morning it was doing fine except now the emission control light came on and stayed on. By this time it was time for the 100,000 mile maintenance to be done and it did great until about 6 months later I was driving @ 35mpr when it started loosing power, tho I only lost a little bit of power steering was forced to come to a stop, which just happen to be a one way bridge, baby in the car and had to push myself the rest of the way across it. Once off the bridge I turned the car off (it stayed on til I did this) let it rest a minute and it started up fine and let me go a few blocks still sluggish and then lost power again. I repeated this process for about 5 miles or so when I was forced to park it cuz I didn't want to risk crossing the highway again. Had it towed to dealership where they did the flange recall, that didnt' fix the problem so had to replace both fuel pumps and that was roughly @ 103,000. 8 months later it happens again this time around 107,000. Dealership took 4 hours to diagnose only to tell me I need the fuel tank replaced because somehow all the wires, connectors, and caps that have to do with the fuel lines/tank/pumps are either missing, cracked, or damaged so I need a wiring harness as well. They are quoting a me $5000 fix!!!.

High pressure fuel pump failed causing our vehicle to stall with no power in the middle of a very busy off ramp from the highway. I had my son, wife and dog in the car. I could not move the 5000lb vehicle off the road, so I removed my family to side of the road while directed traffic. Vw dealer then came for us while I waited for the tow truck. Very dangerous. Now at dealer and vw is claiming many many very expensive issues with it due to this failure that they will not pay for, we were 837 miles from our home. Had to stay 2 nights in a hotel and rent a car to drive home. They still cannot fix our car. It's currently still at the dealer with no clue to what is wrong. There was no check engine light or any other sign of something wrong with the vehicle prior to the stall. It just lost power and died. I could not restart it.

I have a vw Touareg v8 2006. On Saturday 12/01/18 I took the car to vw david maus dealer @lee rd, orlando, FL for the safety recall -fuel pump flange replacement�- after they performed the job, my car stated to misfires, decrease in power and acceleration and it shut off while driving. They want me to authorize them to perform a diagnostic test , that will cost me $155. On 12 /3/18 I spoke to the service manager , she said she was told the problem is the fuel pump. , so I don't know why they insist on the diagnostic test if they know what is the problem. They broke the fuel pump and now they want me to be responsible for that expense and the repairs. I refuse to paid for the diagnostic and repairs, , because my car was fine. They broke the parts so they should be responsible for it. Vw company gave me a case number and says that if the dealer says the issues is related due to the work they did � I should not be responsible. But if the dealer says it is not related, then I am responsible for the expenses. I keep saying my car was fine before they put their hands on my car, so what ever they did they broke my car and I should not be charge.

I received a letter from Volkswagen of America, in March of 2018, stating that there is a safety recall 20ai-fuel pump flange for my make and model of vehicle. I had already had that repair done, due to a severe leak in my fuel pump (gas was pouring out of the bottom of the vehicle as as fast as I was pumping the gas in on one occasion). I had to have my vehicle towed to a repair facility and couldn't drive it until it was repaired. Then, 3 years later, I recieved a recall announcement from Volkswagen for the exact repair that I had done for the faulty fuel pump flange. I completed the reimbursement form and submitted it to Volkswagen. My reimbursement was rejected because my repair was made prior to the recall being issued. I was told by Volkswagen representatives that the NHTSA limits recall repairs and reimbursements, and it's the responsibility of the NHTSA because they set the timeline.

This is a complaint regarding the way that Volkswagen is handling the safety recall 20z4 (fuel pump flange). My car smelled like gasoline and I had received the safety recall letter in the mail, so took my car into Volkswagen immediately as directed. They told me that they do not yet have the replacement part, but that they could "patch" the problem by replacing the flange with a new flange. However, I would have to pay for the flange replacement ($590), and then once the recall is "validated" and the replacement part comes in, they would repair the car and then I could send in my receipt for vw to re-reimburse me. They said that if I did not pay for the temporary repair that I would be driving my car at my own risk. I do not have an extra $590 lying around to pay for this repair, even if at some point in the future I might be reimbursed.

2013 tdi -high pressure fuel pump failure. Have never put gasoline in the tank. Vw has rejected cost of repairs.

Takata recall vehicle starts leaking a lot of gas when I gas attempted to drive back home after work I had to call a town truck because I was scared it could it explode while driving vw should put more attention this mistakes could end up in fatality. For example I use to sit my 5 years old child on top of this fuel pump right behind the driver side what if it xplode ?? who's going to take that.

I smell gas inside the car and yesterday I got mail from Volkswagen about a recall because of a cracked fuel pump flange.

After 20z4 fuel pump flange recall was done I noticed a rattle and strong gasoline smell. Tilted up rear seat and discovered seat bolts not tightened and missing. Rear seats have to be removed to access top of fuel tank to replace cracked flange and apply foil to flange if not cracked. Seat bolts and safety belt bolts are supposed to be replaced with new bolts with loctite; not reused. The 20z4 recall should require new seat bolts to be installed when the seats are re-installed.

See all problems of the 2008 Volkswagen Touareg 🔎.

Fuel leaking at fuel pump flange. Strong fuel vapor odor in the cabin while driving and parked.

The contact owns a 2008 Volkswagen Touareg. While the vehicle was parked in the driveway, the rear driver side tire had an abnormal odor. The contact called the dealer, keefer Volkswagen in huntersville, nc, and was informed to bring in the vehicle. The vehicle was not diagnosed or repaired. The contact called the manufacturer and was informed to take the vehicle back to the dealer. The vehicle was taken back to the keefer dealer where the contact was charged for a diagnostic test and was informed that the fuel pump failed, and not the filter. The contact stated that the diagnostic was incorrect and that the fuel filter was the cause of the failure. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 17v151000 (fuel system, gasoline). The approximate failure mileage was 162,000.

The car just suddenly stopped while driving on the hwy 91 in los angeles in rush hour traffic. Vehicle suddenly lost power and within 10 seconds complete stop and stall on the highway. Towed to vw dealers and I was informed that is failure of the high pressure fuel pump. . Read more...

Takata recall. It happened several months ago, when I felt my car is hard to accelerate during driving. So while I am driving on the highway, it cannot go beyond 35 mph, which is really dangerous. It felt like the fuel cannot be powered on. I took the car to a dealership. They first recommended changing the intake manifold, which was also recommended from dealer's body shop, where they had done some inspection a few days ago. After they changed the intake manifold, then they found the fuel pressure is low, and then they replaced the fuel pump. ( they didn't really detected the problem at that time from what they had said later, but they had to replace one item at a time to see if things could get better). After they replaced the fuel pump, then they found pressue did not get better, so they supposed the high pressure fuel pump was also broken. I had to follow their instruction to replace the high pressure fuel pump as well. I really feel this problem is very strange. But seems after replaceing high pressure fuel pump, the fuel pressure became normal. I did complain to the manufacture and they helped me a bit to verify that the dealer is not doing anything unprofessional doing the repair process. But in spite of the repair process, this fuel pump problem is worth to be considered a recall issue.

The contact owns a 2008 Volkswagen Touareg. While driving 65 mph, the contact noticed that the vehicle was burning an excessive amount of fuel. The contact pulled over and observed fuel leaking from the vehicle and a strong odor of fuel was present. The vehicle was taken to an independent mechanic who diagnosed that the fuel lines were leaking. The vehicle was repaired and the mechanic installed a new fuel pump; however, the failure recurred and the check engine indicator illuminated. The contact continued to smell a strong fuel odor. The vehicle was taken to an independent mechanic who instructed the contact to take the vehicle to a dealer. The vehicle was not taken back to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 17v151000 (fuel system, gasoline), but the repairs were completed before the recall was announced. The approximate failure mileage was 122,000.

Check engine light came on and was a error code for the fuel pump. Took 4 hours of work and had to be replaced.

See all problems of the 2012 Volkswagen Touareg 🔎.

Huge fire/ health hazard: the fuel pump housing is cracked in our car causing a significant amount of fuel to spill out underneath the vehicle (3-4 drops/ sec). The fuel pools in the frame and under-body first until the frame becomes so full that it spills out. This is a common issue with the 2004-2012 Volkswagen Touareg/ Porsche cayenne, and very visible online. It is a manufacturing defect. The fuel pumps are located under the passenger rear seats, and fuels pools inside the covers in at those locations and around the electrical connections. These leaks caused the occupants (my wife/kids) to be exposed to severe gasoline fumes inside the car causing them dizziness, nausea, and headaches. This problem will cause a fire and kill people. Volkswagen is unable to provide assistance. I filed a complaint with them and escalated it with no results.

I was driving on a busy street, when I stopped at a red light. The car stalled at the light, and would not restart. I had it towed to the nearest vw dealer and was informed that there was a problem with the fuel pump (metal found), and that they were going to have to replace the fuel pump, and line. I feel that I was lucky not to have been driving on the freeway going 50 - 70 miles an hour, in which a crash could have occurred when the car stalled.

Sudden loss of engine power while driving on highway. Was able to coast to side of road. Required tow to nearest dealership. Diagnosed as high pressure fuel pump failure in my vw Touareg tdi (diesel). Have owned SUV 4 months and only 4000 miles.

See all problems of the 2014 Volkswagen Touareg 🔎.

Traveling 65mph southbound on rt93 in massachussetts when the check engine now and a yellow coil light came on and within seconds I lost power and steering of the vehicle. I rolled without power to snow filled side of the road. Cars were traveling in the breakdown lane since it was rush hour. Called aaa, a flat bed truck brought my vehicle to the nearest vw dealership. The service representative diagnosed the failure as contaminated fuel which lead to the high pressure fuel pump failure.

For the last 2 weeks, I started to have a smell of gas on the driver side of my car from outside. Progressively, the smell has get stronger and stronger, getting also inside the car. I put the car on a lift and realize that the entire fuel tank on the driver side located below the rear seat was covered by gas leak. It is also spilling on the exhaust system that is just on the side of that tank at extremely hot temperature. This is surely a scenario for disaster. The leak is coming from the top of the left side tank at the fuel pump location. This is clearly a safety hazard. I will take my car to Volkswagen to ask them to repair it. By looking on internet forums, I realized that this is not a isolated incident, I found repeating entries of that fuel pump leak failure. . . This is extremely dangerous and will certainly end up in a fire. . .

As I was driving, the vehicle suddenly flashed a system malfunction on the dash and stated service needed to be performed immediately. As I was pulling over to side, the vehicle instantly stalled out and turned off. My steering was compromised and I had no ablity to turn the vehicle back on or move the shiftter into neutral to get out of traffic. I towed the vehicle to the dealer who after inspection did not immediately know the reason. They reached out to vw of America who confirmed with them an entire fuel system replacement was in order as a result of a failed fuel pump. This would have been a much more dangerous situation if I was on a major highway or going at a faster speed. The fact that it was daylight out and on a straight flat road greatly assisted me in staying safe. If this had occurred on a busy intersection or high speed roads or curves the outcome could have been much different.

While traveling approximately 55 mph on a highway the vehicle suddenly lost power/turned off. There were no warning lights, no noises, no vibrations, no signs of anything. Vehicle stalled at freeway speed and it had to be towed to vw dealer where I was informed that the high pressure fuel pump (hpfp) had failed. There was no sign of mis-fueling (no gas in tank when tested), contaminants are unknown. It seems that the hpfp is not designed to perform within the tolerances necessary to operate safely and reliably on 'pump fuel' available to consumers; it is mechanically defective and clear and present danger to highway safety. Request engineering analysis.

I was driving home and my vehicle suddenly stopped at 30mph entering a intersection with train tracks. No warning at all other than a quick light on the dash and engine completely shut off and would not restart. Driver behind me luckily did not hit me and I somehow was able to coast my vehicle into a driveway lot of a gas station on the corner. After coasting into the lot I was unable to start my vehicle at that point I became stranded, luckily with no accident. After the fact I did further research and discovered that on Volkswagen diesel engines numerous consumers have had the same failure with the high pressure fuel pump that also would cut out while driving for no reason and leaving vehicle inoperative on the road.

I purchased this vehicle 3 days prior as a "certified pre-owned" from lakeland vw of florida. I was approaching an intersection and preparing to stop. As I rolled up and went to turn right, the vehicle suddenly lost power. Several attempts to restart were unsuccessful. We had to push the vehicle across a busy street, at which point I called roadside for a tow. The vw dealer told me today that it is my high pressure fuel pump, which seems to be a common failure for this vehicle.

At highway speed the vehicle stalled in the passing lane. Vehicle failed to restart and was lucky traffic allowed me to pull to side of road although semi truck was on my side when it died. Vehicle towed to find catastrophic failure of fuel system. Repair replaced whole fuel system ($10,000 value). Dealer advised this is due to bio diesel purchased in illinois. Fuel pump destructs and vehicle fails. Vw acknowledged the fuel issue but never said this when we purchased vehicle new. Very unsafe and vehicle is only used for local use until we can sell or trade in. We were lucky. . . . Vw tech told me to file with ntsb as he has seen many of these.

Vehicle lost power without warning at highway speeds on a three lane expressway. Was able to maintain control in spite of loss of power steering and brakes and coasted to stop on narrow berm. When I tried to restart the engine I smelled fuel and upon opening the door discovered a large pool of fuel leaking from the vehicle. I have conflicting reports from vw. The dealer who inspected the vehicle claims that a prior fuel pump repair carried out two months ago at another vw dealer caused stress on a bracket supporting the fuel line that ultimately gave way and led to separation of the line, loss of fuel to the engine and the fuel leakage. The dealer that did the original fuel pump repairs claims that the bracket must have failed due to normal wear and tear (these things happen I was informed). If in fact the latter dealer is correct that indicates a broader problem than simply a negligent repair and this issue may impact other owners of similar vehicles. That leads to the reason for my complaint. Is the design of this vehicle safe?.

High pressure fuel pump ("hpfp") failure resulted in an engine stall incident, at highway speeds in traffic with no restart, contributing to an accident.

While driving down the road from my home, I was coming up to a stop sign for a high speed road. While slowing down the vehicle completely died and I had loss of all power. Brakes were extremely hard to press and stop the vehicle as well as steering (loss of power brakes and power steering). The car rolled passed the stop sign and half way into the intersection as I firmly pressed the brake pedal down. I attempted to start it again but it only cranked and would not start. The intersection is on the other side of a hill making it difficult to see the intersection. I immediately put on my flashers (which wouldn't do good from the traffic on the road) but then put it in neutral. I was able to roll back enough, out of the way. Under a minute, I was out of the way (for the most part). A semi and a few additional cars come up the hill about 10 seconds of me getting the car rolled back, out of the way. I may have very well been hit by a semi going 55+ mph. I find myself very lucky I wasn't struck by another vehicle and injured or even possibly killed. I had to have the vehicle to the vw dealership. I'm told the high pressure fuel pump went out causing no fuel pressure and took out the entire fuel system. This caused the car to stall and was unable to restart. Vehicle is a 2009 Touareg v6 tdi (turbo diesel).