Table 1 shows one common equipment related problems of the 2016 Cadillac ATS.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
The touch screen does not work. It moves by itself and even when we select an option it does not recognize it. It is a scary as we cannot receive phone calls and it is a constant distraction where the whole menu is not working. We have been to the dealer a couple of times and I also kept a message for the manager on Friday (September 28th). He never replied back. We have a few videos that show the touch screen is not working (it works a few times). The problem occurs more when it is warm weather. Many other folks have reported the same issue (a google search shows many folks reporting the same issue).