Headlights problems of the 2010 Cadillac SRX - part 1

The contact owns a 2010 Cadillac Srx. The contact stated when she turned on the headlights, she noticed that the passenger’s side headlight was not illuminated. The contact then noticed that the headlight assembly had water on the inside. The contact was able to drain the water out the headlight assembly and the headlight illuminated; however, the failure occurred with the driver’s side headlight assembly. The dealer was contacted and stated that the headlight assemblies were out of stock. The manufacturer was contacted but offered no assistance. The failure mileage was 170,310.

The contact owns a 2010 Cadillac Srx. The contact stated that while driving approximately 45 mph, the headlights suddenly stopped illuminating. The vehicle was taken to the local dealer who diagnosed that the headlamps were damaged due to condensation and moisture inside the headlight assemblies and the headlight assemblies need to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but no assistance was offered. The contact indicated that the vehicle was previously serviced for the same failure however, the failure recurred. The failure mileage was 98,000.

The contact owns a 2010 Cadillac Srx. The contact stated that while driving at various speeds, the headlights were significantly dim. There were no warning lights illuminated. Upon inspecting the headlights, the contact noticed that water had leak inside the headlight housing. The dealer was notified of the failure and informed the contact that the headlight replacement would be at his own expense since an unknown recall had already expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000.

I have been having problems with my headlights since the day it first rained and I purchased my vehicle. Now the lights have dimmed all the way down and flicker as I drive at night can't see anything. I have replaced numerous bulbs and fuses to no avail. The seats act weird when you set them for yourself or another driver. The wipers barley work its like driving trying to kill yourself or someone else.

Driver side headlamp has water inside. This causes the headlight to go off completely for a while. It's as if a short exists. Visibility is bad. Gm Cadillac sent a letter recently that a design defect exists. If the problem occurred in my vehicle, I can get reimbursed. Well, the problem occured on the right side headlight a couple of years ago. Dealership fixed it and I had to pay. I recently received a partial reimbursement from gm. At the time, the dealership stated the other headlight was not so bad. They did not replace, but I did not have the resources to replace it at the time. Today, I called a Cadillac dealership and was informed that gm will not cover it because it had to be done by September 2020. However, why would there be a limit on an admitted design defect by the manufacturer? it is a safety defect in my opinion, as I am a night driver in the rainy pacific northwest. Attached are 2 photos. The cloudy one is the left driver side window (photo img 3203) and the clear one that was replaced is on the right (img 3204).

Every time it rains moisture get in the headlights and they go out until it drys.

Before I purchased this car I specifically asked the dealership if it had headlight issues getting moisture in and then hid lights going out. I was told no that it did not. I purchased the vehicle they had it at the dealership for one more week because they were doing a repair on the in-dash entertainment system. I picked the car up drove it home that evening and noticed the headlights were different colors. Within one week we had some rain, the car was parked in the driveway during this time and when it was driven next my front right headlight went out. They are a high low beam hid light which cannot stand moisture. I let the dealership know they have not gotten back with me as to fixing this problem because I told them it was a safety issue. And I feel that I was misled when I purchased the vehicle because I would not have purchased it had I known and I have subsequently been pulled over in the said vehicle twice well I have been awaiting communication with the dealership, as I have emailed my salesperson why and told him what I found out from a dealership how the repair process is to work. I was told by him previously my sales guy, that we would both gather information and that the dealership would come up with I plan to correct this problem. The light went out mid-to-late October and here it is December 23rd and I still have no headlight.

Headlights are bad even changing the bulbs quite a few times. And asked from a dealership they want to change the headlights completely and repair could cost over $1500 dollars that is a rip of already paid hell lot a money to buy this car.

Headlights are always full of moisture/condensation on the inside.

Headlight issue. Gm said they would reimburse me for what I paid to get my headlights fixed, but they appear to be scamming me and giving me the run around. Not able to find someone to help me. No way to make a complaint. Please help me.

(1) rear hatch cannot be opened manually, sensor shorted out due to design flaw allowing water to come in contact with sensor. This is a safety issue in the event of a fire. No way to exit the vehicle from the rear. No safety release. (2) headlights poor design , condensation behind front headlights making it impossible to see at night. (3) sunroof drain line too short, design issue. Water collects from roof drain and leaks into passenger floor. When this line becomes dislodged. Drain line is about 2 inches too short. Cadillac knows about the problem but will do nothing to fix it. Again another $1000. 00. The front dash dash needs to be removed to fix this. Cadillac is aware of all these issues and refuses to make corrections, these are all common problems not just my vehicle but every other Srx from 2010 to 2015. I've been to the dealer on numerous occasion and all I've gotten was it will cost x amount of dollars to fix it. They recently sent out a repair form for the headlight issue , but require you to pay up front and hopefully you'll get your money reimbursed after filling out multiple forms.

There is moisture collecting in the headlamps and has caused the driver side low/high beam hid headlight to stop working.

Moisture in both headlight plastic assemblies causing the low beam lights to appear very dim, restricting night vision. The only option is to drive with the hi beams on all the time or not to drive at night. The moisture is also causing the bulbs to go out prematurely.

Passenger headlight assembly has moisture in it, which blocks the light, and hid light just failed. Not a light bulb issue, but other electrical components failing due to moisture. Unsafe condition, and hundreds of similar complaints are noted on the NHTSA complaints site and elsewhere.

I rarely drive at night, but when I do the low beam headlights are so dim I cannot see anything.

Headlight on passanger side not working changed bulbs and fuses still the low and highbeams are not working.

The contact owns a 2010 Cadillac Srx. The contact stated that there was water inside the headlamp housing. While driving at night, the headlights failed to produce adequate lighting; the hi-beam headlights was needed for safe nighttime driving. The vehicle was taken to the local dealer where it was diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure but no further assistance was provided. The failure mileage was approximately 100,000.

Headlight problem, I change the headligts 3 years back at the dealer because of water inside the units. Now 3 years later I driving in complete darkness the inside reflector it seem to be fog up or the reflector is no good . This is a hazard I can not see not even a foot a way from inside car. It seem like I'm driving with out light. Is a very spencive fix.

Warning light for low beam headlight driver side came on when I started my car. Upon checking the headlight I saw the headlight was out and there was water accumulated on the lens cover. I was told by my mechanic that this a very frequent problem with this car and that both lenses had water accumulation. I had to replace the bulb, ballast, and firing mechanism in order to get the headlight to work, but the error message is still on dash. When I called Cadillac, they told me there were no other issues with this car and I was the only one complaining despite the Cadillac Srx defective headlight class action lawsuit is chester steele v. General motors, llc case no. 2:17-04323, in the u. S. District court for the central district of California. The car is always garaged at night - fogging occurs even if it has not been raining.

I just bought this car Friday ,first I had a problem with water in the head lights I corrected that my self ,now the headlights on dim is so dim it's difficult to see the road at night ,at times you can't see the white strip on the side of the road I'm 69 years old it makes driving at night very difficult ,please check this out thank you randall graham.

I have noticed excessive water droplets in headlights it's so bad visibility is a safety concern at night because you can see headlights don't even look like there on. I have to use high beams which puts others lives in danger due to being blinded by the bright lights that can lead into more crashes.

Seals on lights allowing water to collect and short out headlights.

The contact owns a 2010 Cadillac Srx. The contact stated that the headlights would fail to operate once moisture entered the headlight module. The contact stated that either the check right headlamp or check left headlamp warning message would appear on the instrument panel during the failure. The dealer was notified of the failure and informed her that if the headlights were replaced by an independent mechanic, she might be reimbursed through a manufacturer warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 40,000.

The factory headlights on the 2010 Cadillac Srx over time develop moisture and the bulb becomes dim. Hid lens become obscured and makes it extremely unsafe to drive at night, especially on unlit roads.

Tl the contact owns a 2010 Cadillac Srx. The contact stated that the low beam headlight was inadequate for night time driving. The vehicle was taken to plaza Cadillac located at (8893 us-441, leesburg, FL 34788) where the passenger's side headlight was replaced however, the failure recurred. The manufacturer was notified of the failure however, no assistance was offered. The failure mileage was 100,000.

Takata recall" headlights don't work good at night I have to use high bean because the low bean everyone complain about not able to see and I did receive a recall letter and I take it to the dealer but they say that there was no recall for this car and this is been goin on since I got the car.

The contact owns a 2010 Cadillac Srx. While driving 70 mph in the rain, the driver and passenger side headlights went out and were inoperable. There were no warning indicators illuminated. The "check passenger side head lamp" message was displayed. The vehicle was taken to bud weizer motors (2676 milwaukee rd, beloit, WI 53511, (608) 466-1772) where it was diagnosed that the headlights needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the headlight assembly and light bulbs; however, the failure recurred. The manufacturer was contacted and referred the contact to the local dealer. No further assistance was provided. The failure mileage was 142,000.

The contact owns a 2010 Cadillac Srx. The contact stated that condensation was present inside the front driver's side head lamp assembly. Also, the passenger side head lamp assembly was foggy. The failures caused the headlights to illuminate dimly. The cause of the failures was not determined. The manufacturer and bellevue Cadillac (600 116th Ave ne, bellevue, wa) were notified of the failures, but no assistance was offered. The VIN was not available. The failure mileage was 50,000.

Low beam headlights have become so dim, driving at night is very difficult without using the high beams. Using high beams creates a safety issue for oncoming drivers, so this isn't an option. Replacing the headlights with oem products is a short term fix as the replacement product is as defective as the original. I've researched this and found this is a known problem on Cadillac Srx from 2010 to 2015. Gm has not issued a recall to resolve this safety hazard they created.

I am issuing with the headlight low beam. The light is very dim. I have noticed several complaints on the same issue. Cadillac still has not issued a recall for this problem. This problem is a safety issue, driving visibility is low this could result into an accident. I have had the outside of the headlight clean, but no difference in low beam visibility. This is a safety issue gor many drivers.

Cadillac 2010 Srx has moisture in both headlamps again. Left headlights has stopped working, right side is works on and off. Headlamps have been fixed previously due to moisture. When will the federal government and/or Cadillac going to have a recall on this? this is a common safety problem with these cars and are extremely dangerous to drive during rain, snow, or at night. Help!!!.

Headlights collect moisture in lens cover and over time the headlights burn out leaving you with a vehicle with no headlights. Approximate repair cost by Cadillac dealership $2500.

Tl- the contact owns a 2010 Cadillac Srx. The contact stated that while the driver was driving at night, the headlights failed to illuminated. The vehicle was taken to a use vehicle dealer, located at worley auto sales, 5042 princeton glendale rd, liberty township, OH 45011, (513) 737-8677, but was not diagnosed or repaired and was not taken to a Cadillac dealer. The manufacture was not notified of the failure. The approximate failure mileage was 87,000. The VIN was not available. Aw.

Headlights have been filled with condensation for over 4 years and dealer says it would not cause any issues, purely a cosmetic issue. Now headlights are malfunctioning, with low beam alternating between working and not working, and can only flash high beams, not keep them on for night driving. The lawsuit chester steele v gm is only limited to California, one of the driest states. With recent below 0f temperatures the condensation has most likely fried the connections from freezing, thawing, and refreezing. Gm knows this is a problem, and will not address it except with at least a $2,000 bill to fix it.

The headlights fill up with moisture. This makes the lights so dim you can't even see the road.