Headlights problems of the 2010 Cadillac SRX - part 2

The front light have a recall yet gm tells me mine doesn't qualify. Now my lights will not work at dark, to say the least this is very dangerous and gm needs to hope I do not have an accident due to no headlights at dark. It is over 3000. 00 just for parts and no promises from gm this will fix or keep from happening again. Gm should be ashamed of their integrity.

Driver side headlight does not work as condensation build up blows out the lamp. This has been replaced two times and is now out the third time. This is a safety issue on this model and Cadillac does not even make a replacement that does the same thing after a short period of time that a new unit has been installed.

I sae that in California there was a class action filed against gm for faulty headlights. One of my headlights just went out and I am look for a fix/replacement. I changed the bulb but that did not work.

Tl- the contact owns a 2010 Cadillac Srx. The contact stated that the headlights does not function due to moisture buildup. The vehicle was taken to tustin Cadillac dealer, located at 8401, 50 auto center dr, tustin, CA 92782, (866) 861-7452, where it was diagnosed that due to a seal or leak in the headlights. The headlights assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but did not offer further assistance. The approximate failure mileage was 36,500. Aw.

Headlights are very dim due to moisture from a lack of sealing. There also seems to be a lot of others owners having problems with timing chains.

Headlight housing is not sealing properly. Water can penetrate inside assembly and then condensate. This leads to clouded headlights which does not properly illuminate the road. Furthermore, it causes oncoming driver to miscalculate vehicle location and distance. This issue is prevalent throughout this headlight style. Manufacturer should be held responsible.

My wife was 25 miles from home at 10:30 pm and called me stating that neither headlight was working. Both had condensation in the housing. Only alternative was to tow it home or drive with fog lamps on. Neither headlight is working, high or low beam. This is totally unacceptable for a vehicle with 60,000 miles. Called Cadillac and was told you are out of warranty, you will pay all costs to fix this problem.

Headlights are extremely dim and basically unusable unless the brights are on. I also have condensation in the passenger side headlight fixture. This causes the lights to be even more dim coming from that headlight.

Low beam headlights too dim, can not safely drive at night.

Headlights are so dim oncoming cars do not see me and have swerved into my lane in attempt to pass.

Condensation in headlights causing visibility issues and interfering with the electrical components for headlights to work properly. This is a major issue and needs to be fixed since I have a bad eyesight and young children in the home.

Headlights have faulty seals causing condensation and water to lay inside the headlight causing the headlights to short out without any warning while driving on the highway at night, this is a very serious safety issue! why is this not a recalll? seems pretty serious 70mph an any second complete darkness.

Tl- the contact owns a 2010 Cadillac Srx and stated that the headlights are very dime and does not shine bright enough and could not see the road when driving at night. The contact stated that he purchased the lights and taken the vehicle to an independent mechanic where the lights was replaced, however the failure recurred. The vehicle was not taken to a dealer and was not repaired. The manufacturer was made aware of the failure but did not assist. The approximate failure mileage was 170,000. Aw.

Takata inflators: headlights are very dim. Can not see the road at night. Manufactures defect may cause and accident due to poor visibility at night.

Headlights are very dim. Replaced numerous times with higher lumen bulbs but remains dim. Dealer has no idea.

Had a bit of headlight condensation during a heavy rainfall but sun came out and dried it up and it worked fine. Gone thru many car washes since. 2 years later took the vehicle in to the dealership and asked if they could wash off the road salt after installing new tires. After getting it back the passenger headlight was all foggy and full of water and condensation. Cmon Cadillac you guys know of this problem and you hold the pressure washer on the headlight until it's full of water. I then get a call asking if I want to upgrade to a newer year. . . What a way to increase business and lose a customer. A well documented and known problem and you deliberately work on it until it costs your client money and it's a safety issue. What next ? what if it was a brake problem. . Don't trust the dealerships at all. Used to think there was more of a reputation and more integrity. . Lost all faith in good business practices.

The contact owns a 2010 Cadillac Srx. The contact stated that while driving at an undisclosed speed, the headlights failed to illuminate as needed. Additionally, water would seep into the headlights. The vehicle was taken to a dealer and diagnosed that the headlights needed to be replaced. The dealer informed the contact that he had to pay out of pocket for the headlight replacement, and to contact the manufacturer for reimbursement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,024.

The headlights have water in them and are constantly getting shorted. Happened to me at night on a highway. Had to get off the highway immediately and figure out an alternative. Pretty scary.

Both front headlights appear to have condensation and/or water inside. The low beams no longer provide adequate light for me to safely operate my vehicle after dark, and even suddenly totally blacked out one night! oncoming drivers were flashing their headlights at me, and I was forced to drive with the high beams on continuously. I called the local Cadillac dealer service dept and was told they haven't heard of any problems with Srx headlights.

When car was exposed to a heavy rain, both headlights went out due to water draining into the headlights. Per class action lawsuits and Cadillac forums, this is a widespread problem. Cadillac (gm) does not take responsibility for the issue.

The headlights to my Cadillac Srx 2010 quick working at 79,200 miles safely. The dims have always been less bright than other vehicles when first purchased however I understand this is a common concern. The dims however got worse just a few days ago. So much so that I was not sure that the lights were even on while driving from the city to the country where no additional light is available to supplement the headlights. All lights still work however the dims are beyond dangerous. I was getting flashed by other drivers on the road to turn the lights on while the dims were still on and flashed when I had to drive with my bright lights on for adequate driving lights. I had to drive over the weekend in foggy conditions which were even more dangerous hoping that I would not be killed by oncoming traffic. I have taken a picture of the highway while driving with my dims on which I have attached to this file. As you can see, there is no light to be had and the only way to see a bit more in front of you is to turn the speedometer lights all the way down. I can't imagine what it is going to be like to drive in blizzard like conditions this winter with these headlights. Cadillac needs to be forced to recall these headlights! based on my research of these lights, this is a massive issue. The only reason way the recall hasn't been forced is because it always happens outside of the extended warranty where you have to pay to get diagnostics done on it. Conveniently for Cadillac, they just make it past that mark by 4,000-7,000 miles. This is not right.

The contact owns a 2010 Cadillac Srx. The contact stated that the front passenger low beam headlights shorted more than twice. The bulb was replaced by the contact. During the third failure, the bulb failed to illuminate. The contact was uncertain as to what was causing the failure. The dealer (james hodge Chevrolet of broken bow, 1207 s park dr, broken bow, ok 74728, (888) 592-3964) inspected the vehicle and provided testing to check for moisture within the headlamp assemblies, but was unable to determine a remedy to prevent the failure. The manufacturer was notified. The approximate failure mileage was 116,003.

The headlights lights are not properly working. They're completely out!!! we can't drive at night unless we use the high beams. My husband and I had a friend replaced the bulbs on the side of the headlights because we thought that they were the issue. The main center lights were still out. We took it to discount auto parts and we were told that the wrong bulbs were used. After we purchased what we thought was the correct bulbs, the worker volunteered to put them in for us. After he was done, the lights still didn't come on. Well, the lights on the side worked but not the main center lights. Anyway, I goggled this to see if anyone else was experiencing the same issue. Omg! so many people are having the same exact issue. A few people went to the Cadillac dealer had the lights fixed and after a few weeks, the lights were out again. Some people tried fixing the issue themselves and after working for a few weeks, lights were out again. Yesterday, I saw two of the same Cadillacs Srx and noticed the same thing. The front lights were out and very dim such as ours. This is very dangerous!! people's lives are in danger. We noticed it when my husband had to rush me to the er late last year or earlier this year. It was around 11 pm and the street we had to drive down was completely dark. It was a two way street and we had no choice but to use the head beams when no cars was coming on the other side. We was so frightened when we had to turn them off because how dark it was. There were no street lights until we got close to the hospital. We had date night and stayed at a hotel and the area was around an indian reservation which is very dark. Just thought I would mention our experience and how this issue is putting people's lives in harms way. I suggest that gm and Cadillac fixed this problem that may be due to moisture coming in as stated from other owners.

The low beam headlights on my 2010 Srx do not provide adequately light to safely operate the vehicle at night. The passenger side is acceptable but the drivers side is extremely weak! bulbs have been replaced with significantly upgraded bulbs without improvement. Moisture/condensation occurs inside the lens and may be contributing to the issue. This has been an ongoing issue and only continues to get worse. Online research has shown numerous post describing the same or similar issue. Operating with high beam headlights provide adequate light but presents a possible safety hazard to oncoming traffic. Seems that issue is related to gm/Cadillac not properly sealing the headlight assembly. Cost to replace/ repair is significant. Since having properly lighting would seem like a reasonable safety concern I ask that you review this matter and issue a safety recall requiring the manufacturer to correct this issue at little or no cost to the owner. Thank you for your help and consideration.

Tl- the contact owns a 2010 Cadillac Srx. The contact stated that while driving at night approximately 20 mph, the headlights failed to illuminated. The vehicle was taken to king o'rourke Buick GMC dealer, located on 756 smithtown bypass, smithtown, NY 11787, phone: (631) 482-7312, where it was diagnosed that the headlights retained water causing the lights to failed and needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was not contacted and made aware of the failure. The approximate failure mileage was 72,300. Aw.

After it rained, I noticed there were 3+ inches of water in the driver side headlight assembly causing moisture buildup. The buildup leads to having no headlights. I have tried covering it up with car covers and drying out the water but nothing has worked. A few months have gone by and the passenger side is now also affected.

Exterior headlights building up condensation inside and shortening out components due to headlights unit not being sealed correctly. Replacing headlights cost aprox $3000 to replace or repair. This issue is due to gm not sealing the unit properly / correctly. If the headlights were correctly sealed there would never be any condensation / leakage getting inside and shortening out electrical components. There should be a recall due to a safety issue when driving at night as headlights can stop working. When starting vehicle the next evening headlights did not come on and rececived a messages on dash board to check left and right headlights bulb. Cadillac dealership informed me condensation build up. Moreover, if a person is on a long driving trip or local, headlights can go out and law enforcment can stop an individual for driving without headlights.

Moisture forms in the headlight due to faulty sealing causing the wiring to short out and then the headlight burns out. Repairs are costly, paid $1817. 29 in October 2016. Now the other leadlight has the same problem and requires replacement.

Both headlights completely out both lenses full of condensation, no highbeams either.

Headlights get water inside assembly and short out headlights.

Condensation and water are leaking into the headlamp assembly. I brought my vehicle to a Cadillac service center for evaluation. They returned the vehicle with a quote for $2200 to replace the headlamp enclosures and stated that insurance would not cover the repairs because it was cosmetic. However, if I cannot afford repairs and I choose to forgo replacement, the headlights will eventually short out. This is more than a cosmetic issue. The seals on the headlamp enclosure are defective and allow water to enter the headlights. The condensation dims the headlight quality at night making night-driving very dangerous. Cadillac said the $2200 would only cover replacement with the same defective part so I may need to have my car repaired again in the future. This should have been recalled long ago. Nighttime driving is very dangerous without fully functional headlights.

This vehicle is pretty good but what has frustrated me for a couple of years now is because my wife drives this vehicle and the ligths are almost non-existent the headlights are horrible for a while it appeared there was a lot of moisture and water in headlights and now we have to use brights in order to see anything. I was a price of 1600 for both lights to be fixed and I am a pastor and do not have that kind of money for lights. Please help me. I also within the last couple of years am now having issues in and out with radio and the screen not moving up or down at sporadic intervals. Sometimes it works and others it does not.

Headlight system is not working properly. I cannot use my low dims at night because the road is not at all visible. This is a very serious safety hazard and gm is aware of the problem but chooses not to do anything about it. We have already had a minor accident because of the low visibility. I have made multiple complaints to gm about this issue. I understand that there are several class action law suits for this issue from other consumers that are having this issue.

Tl the contact owns a 2010 Cadillac Srx. The contact stated that the vehicle retained moisture in both headlight units, which affected the brightness of the headlights. There were no warning indicators illuminated. The contact called frank kent Cadillac (3500 w loop 820 s, fort worth, TX 76116, 817-385-1736) and received a quote for the repairs. The vehicle was not diagnosed or repaired. The manufacturer was notified and stated that the VIN was not included in a recall. The failure mileage was 100,000.

Moisture in drivers side headlight due to broken seal. Manufacturer/dealer known issue with these vehicle's causing difficulty seeing at night which is a safety hazard. New headlamps burn out prematurely and can happen at anytime unexpectedly. Also, stability control light randomly comes on, abs light always on.