Headlights problems of the 2012 Cadillac SRX - part 2

With headlights on low beam unable to see . Have to drive vehicle with high beams on very unsafe. Have done research on internet have found numerous complaints .

Low beam headlights have become very dim to the point that we are unable to drive at night safely and cannot drive at all during rain at night. Contacted local dealer and told the cost would be at least $1300 because complete assembly must be replaced because replacing bulb only will not repair problem.

I absolutely can not drive my Srx at night the dim headlights are so dim that I question whether they are even on it is a safety hazard not only for me and my family but also the others on the road this needs to be fixed.

Low beam headlights are very , very dim. Have replaced both sides with new halogen bulbs . Results no good. Then replaced with hid headlamp system. Still have dim light driving problem. I am very tired of removing the whole front clip to replace the bulbs and so was wondering if gm has a recall of any sort on the headlight system. Very frustrating. . . . Beautiful car, but you can't drive after dusk!!.

The low beam headlights on this Cadillac Srx vehicle have become progressively dim to the point it is a safety hazard to drive at night. The headlight bulbs have been replaced but this has not alleviated the deficiency, which research has disclosed is a result of faulty headlight design and manufacture. Gm/Cadillac is aware of the problem, and has even paid for headlight replacement as a result of class action lawsuit settlements, but these settlements have been state-by-state and have not helped a majority of owners, includung me. Florida purchasers received headlight replacement assistance. I live in florida but purchased the vehicle in connecticut and therefore received no assistance, even though my vehicle is just as unsafe driving in florida as the ones gm/Cadillac paid to fix. The night low beam headlight output is abysmally low, to the point that the headlights from following cars provide more illumination than my vehicle's own headlights. Using high beams is beneficial when there is no oncoming traffic; however, there is very often oncoming traffic. Because gm/Cadillac is very aware of this problem and is unwilling to address it, and because driving at night with insufficient headlight illumination is clearly a safety hazard, I believe this is exactly the situation in which the NHTSA should force remedial action.

My low beam headlights are extremely dim. Upon diagnosis, there is nothing wrong with the wiring or the bulbs but there is a defect with the headlights on the 2010 to 2015 Cadillac Srx's. It was explained to me that the seal fails and allows moisture in the headlight which causes a haze to build up in the enclosed light cover which in turn makes the lights dim. I have been unable to drive my vehicle at night because I can't even tell that the lights are on especially on a dark street or highway. When I did some research and spoke with GMC/Cadillac I found that GMC/Cadillac has a recall on the headlight assembly in two states only-California and florida even though the problem is more than likely nationwide. There is also a class action lawsuit against Cadillac/GMC for this defect.

Tl-the contact ows a 2012 Cadillac Srx. The contact stated that the headlights low beam failed. The low beam did not provide the propert light coverage and it became difficult to see. The vehicle was not takenthe dealer to have a dignostic performed. The manfuacturer was not contacted. The headlight lowbeam was not repaired. The failure mileage was 78,000. Li.

The low beam headlights on our 2012 Cadillac Srx are so dim they are unsafe and prevent the vehicle from being driven at night unless high beams can be used. Gm is aware of the issue and has provided no fix, other than replacing the headlight assembly with the same faulty version.

Headlight assemblies have consistent water condensation. Headlights are always very dim and often need replacing. Condensation recurs even after servicing at Cadillac and gm dealerships.

Headlights when on dim are soooo dim that I have trouble seeing the highway. . . Called Cadillac dealer. . . Instructed to call Cadillac people. . . Said he has had several complaints with the same problem and to call Cadillac to get on a formal complaint list to see if they would pay for expense, but I have to first pay for diagnostics. . . $125. . . I purchased this car because it had low miles and it was a little above my price range as I am a disabled grandmother and have to drive 50 miles one way every week to pick up my grand daughter for weekend visits. . . I purchased the car in may and have had no issues till now because it has been light outside when I have driven the car. . . Well now it is getting darker earlier and I almost had to pull over because I was having problems seeing the highway in certain places. . . I decided to google the issue and see that hundreds of people have complained of the same issue. . . Some were even pulled by the law and not allowed to drive the vehicle any further. . . I just don't understand how the federal government or whomever is in charge of highway safety can allow this to not be taken care of by Cadillac or gm. . . I fear for the safety of my family. . . Buying new headlights will not fix the issue. . . Its like the dim lights are not wired correctly or its grounding out. . . People have reported that they had the whole light system replaced only to have the same problem. . . I don't have money to pay for such an expense nor should I be required to. . . Cadillac should be ashamed. . . I understand that there is a class action lawsuit against Cadillac for this very reason. . . Is there not anything yall can do? spent all my money on a vehicle that I'm afraid to drive after 5. . .

Low beam headlights are so low. That you can't even see at night. Much less when it's raining. I've been looking at forms online. Seems to be a common problem with this model (srx).

Tl the contact owns a 2012 Cadillac Srx. Ever since the vehicle was purchased on July 17, 2019, the low beam headlights were very dim. As a result, the contact could not see the road well while driving at night. The vehicle was taken to Cadillac of south charlotte (10725 pineville rd, pineville, nc 28134) where it was determined that the vehicle was designed in that manner. The manufacturer was notified of the failure and provided case number: 9-5380136394. The vehicle was not repaired. The approximate failure mileage was 68,652.

The headlights are too dim. I can't see at night and especially if it is raining. I have avoided going off the road more than once. I hit a fox on a busy road because I never saw it during a rainy night. My brakes have pressed to the floor many times. I brought it back to the dealer and they said they couldn't see it. It is intermittent. You never know when you will have no brakes. It seems to happen if I make a sharp turn, hard stop or go over a rough surface. This is life & death. And scary. Someone will get hurt or die. I purchased the car in 2019 and it happens to this day,November 2020.

Defective headlight assembly leading to moisture build up. The moisture buildup in the headlight assembly leads to reduced lighting and eventually the entire headlight assembly burns out leaving the car owner with no lights. I just had the driver side headlight assembly replaced as my lights went out at night while driving in February 2019. Moisture is already building in the new headlight which will most likely fail again. Now the passenger side headlight went out on 07/04/2019 requiring replacement. The moisture build up in the headlight after heavy rains regardless if the vehicle is stationary or moving.

Tl- the contact owns a 2012 Cadillac Srx. The contact stated that while driving at night, her headlights were dim while in use. The contact took the vehicle to penske Cadillac of south bay service(18600 hawthorne blvd suite #101, torrance, CA 90504) where she was informed that moisture had been entering the headlights which had caused them to dim. The contact then received a notice from Cadillac in regards to her headlights that stated that they are aware of the issue with her vehicle's headlights. The letter gave the contact instructions on how she can received a reimbursement for the headlights if she repaired them out of pocket. The contact then took the vehicle back to the dealer where she had her headlights repaired out of pocket. The contact also had her driver seat repaired out of pocket due to the seat moving back in forth while in motion. The manufacturer was then notified of the repair that was made to her headlights. The manufacturer then informed her that her vehicle was not under recall and that she was not entitled to a reimbursement. Upon investigation, the contact also discovered NHTSA campaign number: 14v447000(seats) which she linked to her front seat failure. The vehicle had been repaired. The failure mileage was 66,878. Jo.

I have a 2012 Cadillac Srx luxery the vehicle has a major problem with the low beam headlights , when they are on you can not see 30 ft I front of you. Iwent as far to change the bulbs to halogen,s but the issue still remains. I absoulutely refuse to drive it at night. After looking into the problem I was able to determin this is a problem with Srx,s from2012 to 2015 . With no safety recalls on the vehicle,s in question I don,t understand why this has not been a recall when recently a class action suit was settled in California and florida.

Low beam headlights are not effective for safe navigation at night. I noticed this several months ago and checked for any recall notices. I found that florida and one other state have recognized this defect and issued a recall for repairs to be paid by gm. I have had several close calls while driving at night because the headlights are unsafe! please consult with gm and issue a recall on Cadillac Srx headlights.

I haven't had an accident yet. My headlights are very dim. The high beams work well. There is condensation in the headlight encasement after it rains. The dimming of the headlights happened in April-may 20019. It is very difficult to see the road at night even with street lights. Dates are approximate since there was no accident. I need to be able to put "not applicable" to some of the follow on questions.

The low beam headlight lens is frosted over preventing headlights from projecting light at night. I have other vehicles flash lights at me on approach. I was warned on a recent trip to new mexico, but did not get a tecket for not having headlights. Local gm/Cadillac dealer told me that they could not do anything. I dont drive at night as no low beam headlights. I bought and replaced with stronger low beam bulbs, but this did not help. Please issue a cs ease and desist stopping Cadillac sales in the us until this safet defect is corrected.

My 2012 Srx has absolutely horrible headlights. One of them is foggy with condensation and even before that the lighting was terrible. It's very dangerous and the dealership says it's out of their hands. .

Had to replace passenger headlight twice do to condensation shorting out the headlight system at a cost of $1,826. 22 Cadillac Srx 2012 with 58,521,miles. The first replacement was at 27,294 miles. Gm knows they have a problem but will not recall.

The low beam headlights on my 2012 Cadillac Srx go dim. Extremely poor visibility at night. Already replaced once through dealer during warranty period. Had to later replace the passenger light again cause it went out. Now both lights are almost "o" visibility at night. Gm did not send me a recall letter alerting me about the defect. It was found to be a defect of this particular model from 2010 - 2015. Yet, gm has kept it quiet. Gm needs to make good on this since it has known about it and did not recall it. I should not have to pay for a defect which is no fault of my own and it is a dangerous hazard on the road for me and others when a vehicle does not have sufficient lighting visibility.

Tl-the contact owns a 2012 Cadillac Srx. While driving at various speeds the low beams headlights failed to produce adequate light. The tpms warning indicator light was illuminated. The contact called rick hendrick Chevrolet norfolk 6252 e virginia beach blvd, norfolk, va 23502(757) 266-5804 but was not diagnosed or repaired. The manufacturer was not contacted. The failure millage was 80,000. Ap.

My headlamps keep filling with moisture also known as condensation causing the headlights to go out or blow. Cadillac sent me a letter saying that it was a � manufacture malfunction� since they didn't list it as a recall they state they are not responsible for fixing the problem. They go out randomly some last a couple weeks sometimes they last a couple days it could be while the car is in motion on a highway city street turning or even sitting there. I provided the quote they requested me to get. Yet it had to be paid and completed 90 days after the letter. I don't have that kind of money laying around and 90 days isn't enough time to come up with that kind of money.

The contact owns a 2012 Cadillac Srx. The contact stated that while driving at various speeds, the low-beam headlights failed to provide adequate lighting to see the road. There were no warning lights illuminated. Cadillac of sioux falls (101 carolyn Ave, sioux falls, sd 57107, (605) 336-5060) was contacted however, the vehicle was not diagnosed nor repaired. The contact replaced the low-beam light bulbs. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

Biggest problem with this vehicle is the headlights in the dim setting. It is almost impossible to see the road in this mode. Have changed to bulbs to the most expensive I can get with no better results. I have read many forums with the same complaint how does this go on without getting recalled, huge safety issue. The issue with stability track is has to be set every few months.

The headlights are not safe to drive with at night due to low headlight beam. I have to drive with my headlights on high beam in order to see the road.

The low beam headlights are too dim making it unsafe to drive the car at night. This is a common problem for this model and the manufacturer will not correct the problem.

Headlights have become so dim that they are not usable to drive. When driving at night I must use my brights to see the road in front of me. Changing the bulbs did not make a difference.

I bought a 2012 Cadillac Srx about 4 months ago. The headlights are a huge safety issue! I thought maybe it was only my vehicle but after reading dozens of complaints, this is a manufacturer issue that Cadillac needs to address ASAP! I cannot see to drive at night without turning on high beams which creates another safety issue for oncoming traffic. I am not elderly or someone with vision problems and when I cannot see the white lines just a few feet in front of me, it is ridiculous! I hope Cadillac realizes the liability of this issue and that if someone is injured or killed because they cannot see, they will be held accountable. There are far to many complaints for them to ignore this! I am stuck now with a vehicle that is useless if you cannot drive it when you want! the moment I can get enough paid off, I will be selling it and never buying another Cadillac product.

Dim headlights are very dim. Cadillac says no recall. Have read several complaints about this same issue. Cadillac says water is getting in lights causing the light to go faulty. Califirnia lawsuit was won but for California only to get them fixed. This is my spouses vehicle and I am in fear of her and my child's safety. You cannot see with the dim headlights on at night period. The lights are very dim. Especially dangerous when raining or being followed by another vehicle, the other vehicles lights cast my cars shadow in the front of my vehicle causing more danger seeing. I am amazed at all the complaints of this safety issue and I hope and pray no one has lost their life over this problem. Please help getting these vehicles repaired before someone dies or loses another life over this issue. They should be held responsible for this issue. Thank you for your time in regards to this matter. We have to almost stop in the middle of the road when meeting another vehicle.

My dim headlights on my 2012 Cadillac Srx are dimmer than a flashlight. I have replaced the bulbs but it doesn't help. I have ran off the road several times and was able to recover. This could have been traumatic. I don't have $1600 laying around for the same headlights replacement. Please help before I lose my life or cause the death of some innocent person. Thank you.

Headlights are terrible. . . Poor projection/dim lighting causing dangerous night travel. . . I have replaced bulbs twice with no improvement. . .

I purchased the car on 12. 23. 2018 from autonation chevy in greenacres florida. When the car was first driven at night, the headlamps were not illuminating the road. Notified the dealer the next day and was told to bring car in to have it fixed as it is a safety issue. When car was taken to the dealer, it was determined that part of the headlight system had DE-laminated internally. The dealership subsequently said this is not a safety issue ad refused to repair it at their expense nor did the accept the car back. I maintain that the dealership knowingly sold me a car with a safety issue and is refusing to take care of it. Incidentally, the cost to me to repair this would be almost $2,000. 00.

Left headlight began showing moisture inside and then bulb burnt out. Bought bulb for 109 dollars only to find out I need a total replacement kit to the tune of 2000 dollars. Now the car will not pass massachusetts inspection and this is a serious problem please help have gm recall. They sell the same exact kits to fix and it could happen again. There is no guarentee it could not happen again and it is dangerous driving with 1 headlight. Thank you.