Two problems related to air conditioner have been reported for the 2013 Cadillac SRX. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Cadillac SRX based on all problems reported for the 2013 SRX.
The Cadillac cue system becomes non responsive which does not allow you to control most things which are electronically controlled from that system which is the radio, air conditioning system, and other systems. You do not have to be in motion to use this system. The system developed small cracks all over which start from the corners and the dealership refuses to fix them.
The Cadillac cue (information/navigation/air condition system) developed spider web type cracks inside the screen; this makes it hard to see or use control features. I went online and found hundreds of people are having the same issue. One person has only 19,000 miles and has the web like cracks. It was 90� when I got into my car and saw a few of these cracks (these cracks are smooth to touch on screen), but a week later it's gotten bigger. A source says it's a factory defect, and that the cracks are ther glue or adhesive has dissipated, and is detaching the screen from the actual component. I have 44,000 miles on my vehicle . . . It stays under the carport, but is still having this issue. With so many people complaining and posting pictures on general motors discussion thread, one would think something would've gotten done. As stated before, it was a small line and it's constantly spreading throughout the Cadillac cue screen. It's a simple issue, but should consumers have to pay the dealership for something they have no control over? here is the link with others complaining about ther same thing. . Read more...