Radio/tape Cd Player problems of the 2013 Cadillac SRX

Four problems related to radio/tape cd player have been reported for the 2013 Cadillac SRX. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Cadillac SRX based on all problems reported for the 2013 SRX.

1 Radio/tape Cd Player problem

Failure Date: 03/01/2020

Touch screen became inoperable; first the fan started not working to defrost the window intermittently, then the choice of venting stopped working, then the radio. Repair: dealership replaced touch screen (f-control) costing us $1507. 72. . . . Submitted as I see you are reviewing same issue in teslas.

2 Radio/tape Cd Player problem

Failure Date: 01/07/2020

The touch screen does not work at all. It's a safety hazard as you cannot change the ac/heat/defrost etc. I've tried doing the factory reset and that does not fix the radio problem either.

3 Radio/tape Cd Player problem

Failure Date: 04/02/2014

The mother board in my Cadillac cue controls is going out for the 3rd time. Cadillac has admitted to knowing that the board they put in their vehicles are trash. Cadillac however did not notify me before or after I purchased the vehicle that these mother boards are trash and will fail about every 1 1/2 years and must be replaced for around $1,100 to $1,850. At times the screen will be black and you cannot do anything with the radio, a/c or onstar functions. At times the screen will start to shimmy as if it is having a seizure. At times it will start to make beeping noises and randomly assign radio stations to multiple setting spots and you have to go back and reset all of your settings. My $5,000 bumper-to-bumper warranty does cover the replacement however once that is expired I must come out of pocket at least every year or two over $1,000 to have it replaced. No recall has been done to replace this with a higher quality, longer lasting mother board.

4 Radio/tape Cd Player problem

Failure Date: 03/30/2013

My radio doesn't always work. It seems that I can hear the sirius radio stations but the I cannot hear the fm stations. The first time this happened was the week I purchased the car and I thought is was "operator" error since the system was very different than my previous car. I initially thought I may have inadvertently hit mute. Overtime I realized mute was not on, and that I could hear the sirius radio stations. Will be taking it to the dealership next week.




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