Chevrolet Cruze owners have reported 2 problems related to axle shaft (under the power train category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chevrolet Cruze based on all problems reported for the Cruze.
2014 Chevrolet Cruze. Consumer writes in regards to front axle right half shaft fracture recall replacement parts issue. The consumer received the recall notice in may 2014. However, the axle wasn't replaced until August 2014. The consumer stated the dealer shouldn't have allowed her to continue to drive the vehicle. On October 16, 2014 another dealer found the right front axle outer cv boo leaking, throwing grease on the right front brake. Causing the brake to become contaminated and difficult to grab. The right front axle shaft assembly and front brake pads were replaced.
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Stepped on gas pedal to accelerate, heard clicking and grinding noise, engine rived up and no forward movement. Stopped vehicle, put it in park, vehicle still moved, had to apply emergency brake to secure vehicle. Front half axle shaft is broken. Cruze is at the dealership I purchased it from. As of today, this will be going on the fourth week without my own vehicle. Gm customer service cannot help me, they keep telling me to talk to the dealership. The dealership can not get any time frame on repairs and the local gm rep will not contact me . I never did get a recall notice. It seems like no one at gm wants to make a decision on how to handle this situation. I have requested to start a by back on the vehicle because I have lost faith in this vehicle and gm products. As of today 5/13/2014 I have had no help in resolving this situation.
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