Brakes Failed Problems of Chevrolet Cruze - part 1

Chevrolet Cruze owners have reported 36 problems related to brakes failed (under the service brakes category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chevrolet Cruze based on all problems reported for the Cruze.

1 Brakes Failed problem of the 2011 Chevrolet Cruze

Failure Date: 08/31/2018

The contact owns a 2011 Chevrolet Cruze. When the vehicle was initially started, the power booster for the brakes failed to operate. The power booster began to work after approximately one minute. Quirk Chevrolet manchester (1250 s willow st, manchester, nh 03103, (603) 263-4530) stated that there were no recalls on the vehicle. The manufacturer assigned a case and advised the contact to file a complaint with NHTSA. The failure mileage was 144,600.

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2 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 07/16/2018

Tl- the contact owns a 2012 Chevrolet Cruze. The contact stated that while driving at 10 mph, the vehicle brakes failed to stop the vehicle. The contact mentioned that extra strength was needed to depress the brakes until the vehicle came to a complete stop. The vehicle was taken to bedard bros. Auto sales 391 s state rd, cheshire, MA 01225 (413) 743-0014 where the contact was informed that the vehicle was serviced under NHTSA campaign number:13v360000 (service brakes, hydraulic). The vehicle was repaired but the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was approximately 118,000. Dr.

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3 Brakes Failed problem of the 2013 Chevrolet Cruze

Failure Date: 06/13/2018

I bought a 2013 chevy Cruze a year ago. The brakes fail when car is in reverse and the brake pedal gets hard. It happens intermittently but I've taken it to the dealership twice and they couldn't find anything wrong. I'm afraid for my son to continue to drive this vehicle. There are no recalls but an internet search says there are many brake problems with all Cruzes. Not happy I made this purchase and will be trading this in if the next service appt doesnt find anything wrong.

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4 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 05/24/2018

Tl-the contact owns a 2012 Chevrolet Cruze. The contact that while driving at unknown speeds the brake pedal was applied but failed to respond and the vehicle continued to move. The emergency brake failed to seize the vehicle from moving. The contact had to pump the brakes to stop the vehicle. There were no warnign lights illuminated. The vehicle was taken to a independent mechanic where informed that the motor switch and power brake vacuum system needed to be replaced. The contact called a local dealer roger dean Chevrolet located at 101 sw pine island rd, cape coral, FL 33991 (239) 574-3326 where informed that the NHTSA campaign number 13v36000 (service brakes,hydraulic) was repaired in 2014 and the vehicle mileage was 9,000. The manufacturer was notified of the issue but no further assistance was provided. The failure mileage was 42,300. Ap.

5 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 05/16/2018

Tl-the contact owns a 2012 chevy Cruze. While driving at 4 mph the Cruze control seized and the vehicle continued to accel. While in reverse the vehicle will do the same thing. The contact stated that in order to stop the vehicle the brakes had be jammed down hard. The part was fixed in 2014. However, the brakes still failed and the vehicle will not stop while in reverse. The dealer informed them that this is due to the brake micro vacum switch failing. The vehicle was taken to riley cheverolet Buick GMC 2033 christy dr, jefferson city, mo 65101 where they informed her of the problem. The manufacturer was informed and they told her that the parts are not covered under the recall. The failure milage was 34,000. Jw.

6 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 05/31/2017

Tl-the contact owns a 2012 Chevrolet Cruze. The contact stated that while driving approximately 5 mph, the brakes failed. The contact stated that significant pressure had to be applied to depress the brakes but they did not engage. The vehicle was involved in a crash in which the contact rear-ended another vehicle due to the failure of the brakes. The air bags did not deploy. A police report was not filed. There were no injuries sustained. Earnhardt Chevrolet of chandler, arizona was made aware of the failure. The manufacturer was made aware of the failure and stated that there was no recall on the vehicle. The failure mileage was approximately 80,000. Ad.

7 Brakes Failed problem of the 2011 Chevrolet Cruze

Failure Date: 07/25/2016

The contact owns a 2011 Chevrolet Cruze. While reversing at 5 mph, the brake pedal required extra force to depress. The failure occurred intermittently without warning. In addition, while driving 8 mph pulling into the driveway, the brake pedal failed to depress. The contact mentioned that the brake pedal became stiff as if it were manual. The vehicle was not included in NHTSA campaign number: 13v360000 (service brakes). The dealer (classic Chevrolet, 500 Lincoln Ave, pittsburgh, PA, 15202, 412-451-8962) and manufacturer stated that the VIN was not included in the recall. The manufacturer advised the contact to take the vehicle to the dealer to be diagnosed. No further assistance was offered. The failure mileage was approximately 24,000.

8 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 11/18/2015

Chevrolet Cruze recall my 2012 Chevrolet Cruze was recalled twice, once of overheating while driving, and once for brake failure when crawling, such a parking. The dealership tried to fix these problems, but the brakes still fail, and now the uses 1 quart every week. The brake failure recently reoccurred when my spouse was parking and she hit a wall and damages the car. The dealer has since told me they do not know why the car is consuming oil, so I have elevated the issue to gm I think that the ntsb has to further monitor this problem to ascertain why the recalled items are still failing.

9 Brakes Failed problem of the 2014 Chevrolet Cruze

Failure Date: 09/25/2015

Tl- the contact owns a 2014 Chevrolet Cruze. The contact stated that while making a left turn, the brakes failed to engage when the brake was depressed and a loss of wheel steering was experienced . The contact crashed into a guard rail. There was no injuries. A police report was filed. The vehicle was towed to a dealer where it was diagnosed but the failure cause could not be determined. The VIN was included in the NHTSA campaign number: 15v442000 (steering). The vehicle was repaired under the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 45,070. Jo.

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10 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 08/11/2015

Car was recalled for replacement of vacuum pipe assemble micro switch,it was replace but starting to have problems again. The dealer says they will not replace again, I afraid my brakes will fail.

11 Brakes Failed problem of the 2011 Chevrolet Cruze

Failure Date: 07/06/2015

The contact owns a 2011 Chevrolet Cruze. While attempting to engage the brake pedal, the brakes failed to respond and extended to the floorboard several times. The vehicle was taken to the dealer, who was not able to replicate or diagnose the failure. The contact had to pump the brakes to get the brake pedal to respond. The vehicle was towed to the dealer, who replaced the brake booster vacuum pipe. The vehicle was not included in NHTSA campaign number: 13v360000 (service brakes, hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 4,136.

12 Brakes Failed problem of the 2013 Chevrolet Cruze

Failure Date: 06/19/2015

I was slowing down for stop light and vehicles in front of me. The vehicles in front of me stopped suddenly, and I pressed on the brake pedal, but the vehicle wasn't slowing/stopping; I then pulled the emergency brake handle and my vehicle stopped, but unfortunately it was too late. I was at least 3-5 car lengths away from the vehicle in front of me. I ended up crushing in the grille in which pushed the radiator back and then it broke the thermostat housing and lost antifreeze soon later when driving; all this because of no brakes, and striking the receiver hitch cover on the vehicle in front of me. All in all $2k in damage to my vehicle, and undriveable. The main brakes didn't react upon pressing, this is way weird since I've owned the vehicle since new, to date never noticed anything out of the ordinary. Now, the weather was "hot", it was around 95f and humid, the pavement was dry without rain. Of course the police officer that did the report said that alot of these minor fender benders happen at this set of stop lights daily/weekly due to the lights being too quick, and distracted in a hurry drivers; and I was just a victim of circumstance, but my brakes failed also. I am a fan of the Chevrolet Cruze, but "wow" this happened, and possibly the beginning of another recall for a faulty brake/abs system since the emergency brakes did work (drum brakes). The insurance company did say that the car will be ran throught the shop to check the brake system.

13 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 06/14/2015

Was backing out of my parking spot in apartment complex, brake assist failed to engage hard to stop required a lot of [unexpected] pressure on brake pedal. Almost backed into neighbors car, could have backed into a child. Brakes continued to operate in similar manner until I got to the street. . Issue seems to similar to chevy Cruze recall for 1. 4turbo.

14 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 03/17/2015

The contact owns a 2012 Chevrolet Cruze. While driving at 15 mph, the brake pedal was depressed and failed to respond without warning. The front end brakes failed. As a result, the contact crashed into the rear of the preceding vehicle. A police report was filed and there were no injuries. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 51,058.

15 Brakes Failed problem of the 2015 Chevrolet Cruze

Failure Date: 01/26/2015

The contact owns a 2015 Chevrolet Cruze. While driving approximately 3 mph, the vehicle stalled without warning. The failure recurred on two other occasions. Also, on another occasion, the brake pedal failed to stop the vehicle. The contact placed the vehicle into reverse and the brake pedal responded. The vehicle was taken to the dealer and the failure was unable to be duplicated. The manufacturer was not made aware of the failures. The approximate failure mileage was 190.

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16 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 11/19/2014

The contact owns a 2012 Chevrolet Cruze. The contact stated that vehicle was serviced per a manufacturer voluntary emission recall: 14801 (engine) to reprogram the engine control module. After the vehicle was repaired at john donoghue automotive (363 vinson blvd, whiteville, nc 28472 (910) 642-2400), the brake pedal became difficult to depress. The contact stated that the vehicle was taken back to the dealer for diagnostic testing and was serviced per a manufacturer recall: 12213 (brakes) where the brake vacuum micro switch was replaced. However, the brake failure recurred several months later. The vehicle was then taken back to john donoghue automotive, but the failure could not be duplicated. Recently, driving 35 mph, the temperature gauge on the instrument panel increased while the air conditioner was turned on. When the air conditioner was turned off, the temperature gauge decreased. The contact also stated that the fan would remain on for several minutes after the vehicle was turned off. The contact stated that the manufacturer was made aware of the failures and advised the contact to take the vehicle to a dealer for diagnostic testing. Due to the diagnostic fees, the vehicle had not been diagnosed or repaired. The dealer was not contacted for the recent failure. The failure mileage was 57,395.

17 Brakes Failed problem of the 2011 Chevrolet Cruze

Failure Date: 09/09/2014

The contact owns a 2011 Chevrolet Cruze. While driving 40 mph and coming to a stop or when the vehicle was in reverse and depressing the brake pedal, the brakes failed to stop the vehicle. The vehicle was taken to a dealer where the brakes were replaced; however, the failure recurred three times. In addition, the vehicle was taken to an independent mechanic where it was diagnosed that the brake vacuum and pump failed. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 13v360000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 37,000.

18 Brakes Failed problem of the 2011 Chevrolet Cruze

Failure Date: 06/18/2014

The contact owns a 2011 Chevrolet Cruze. The contact stated that while going down a hill at approximately 70 mph, the brakes failed to respond making it very difficult to stop the vehicle. The contact discovered that the front brake rotors had overheated and were a burning red color. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. Failure mileage was 12,000.

19 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 05/24/2014

The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving approximately 5 mph, the brakes failed. The vehicle did not stop when the brake pedal was fully applied, causing the contact to crash into the rear of another vehicle. There were no injuries and a police report was not filed of the incident. The vehicle was taken to the dealer but no diagnoses was provided. The contact referenced NHTSA campaign id number 13v36000(service brakes, hydraulic) but did not confirm if the vehicle was included in the recall. This failure persisted intermittently over a period of one year. The manufacturer was notified of the failure. The approximate failure mileage was 19,000. Updated 8/19/cn the consumer stated the vehicle's trunk exterior manual latch would not open the trunk and the steering wheel air bag is on recall. While driving, the vehicle would hesitate and lurch. Updated 08/28/2014.

20 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 05/14/2014

My teenage daughter drives this car. Along with a number of service issues and down time in the shop, it has been nothing short of a disappointment. She now has a braking issue that is consistent with the recall that was issued in October of 2013 (12213). She was driving the car at 15-20 mph and the brakes failed when depressed. She then had to push again, this time harder and barely missed a car in front of her, thus freaking her out completely. Now she will not drive this car again as she does not feel safe. We took the car into the dealer and without any secondary notice saying that the parts are available, they had them in house. . . Really? does this take a fatality for g. M to do the right thing and be on top of their business?.

21 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 04/07/2014

The contact owns a 2012 Chevrolet Cruze. The contact stated that the brake failed while reversing. There was no power assist when the brake pedal was applied. The failure continued intermittently for two months since the vehicle repaired under NHTSA campaign id number 13v360000( service brakes, hydraulic). The contact had not experienced any failures before then. The manufacturer was not made aware of the defect. The approximate failure mileage was 22,815.

22 Brakes Failed problem of the 2011 Chevrolet Cruze

Failure Date: 03/10/2014

The contact owns a 2011 Chevrolet Cruze. The contact stated that while reversing, the brakes failed. The contact also stated that the brake pedal was depressed and the brakes failed to respond. The failure occurred intermittently. The vehicle was not diagnosed or repaired. The contact stated that the VIN was not included in NHTSA campaign id number: 13v60000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

23 Brakes Failed problem of the 2013 Chevrolet Cruze

Failure Date: 03/01/2014

Tl the contact owns a 2013 Chevrolet Cruze. While the vehicle was idling at a red light, it lost power and the brakes failed. As a result, the contact bumped into the preceding vehicle. A police report was not filed. There were no injuries. The contact was able to drive the vehicle. The vehicle was taken to paradise Chevrolet (6350 leland st, ventura, CA 93003). The manufacturer was contacted and did not assist. The contact experienced the same failure intermittently for four years. The vehicle was never diagnosed or repaired. The approximate failure mileage was 30,000.

24 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 11/13/2013

2012 Chevrolet Cruze. Consumer writes in regards to vehicle brake failure. On November 13, 2013, the consumer merged into to stop and go traffic. Shortly after merging, another motorist applied his/her brakes. The consumer applied pressure to the brake, but nothing happened. There was no catch, no grinding,and no deceleration as the brake was applied. Consequently, the consumer rear ended the vehicle in front of her. The consumer stated the brakes failed to engage. However, no problem was found and according to the black box in the vehicle, the brakes were operational at the time of the accident. The consumer received a recall notice, a month before the accident. However, the parts were not available.

25 Brakes Failed problem of the 2011 Chevrolet Cruze

Failure Date: 11/06/2013

The contact owns a 2011 Chevrolet Cruze. The contact stated that the brakes failed intermittently and a leak was noticed underneath the vehicle. The vehicle was repaired according to NHTSA campaign number: 13v360000 (service brakes, hydraulic). The dealer replaced the vacuum leak, cam shaft cover, and valve cover, but the failure recurred. The service brakes warning indicator illuminated and the vehicle was taken back to the dealer. The mechanic stated that the valve cover and pcv hose needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 55,000.

26 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 10/23/2013

2012 Chevrolet Cruze. Consumer writes in regards to brake system failure the consumer stated the brake system continued to fail when driving in reverse.

27 Brakes Failed problem of the 2013 Chevrolet Cruze

Failure Date: 09/14/2013

The contact owns a 2013 Chevrolet cruz. The contact stated that the brakes failed to engage and caused the contact to crash into the rear of another vehicle. There were no injuries and a police report was not filed. The brake failure was experienced twice. The dealer test drove the vehicle and was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 500 and the current mileage was 900.

28 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 08/21/2013

While pulling into parking space crawling into position the brakes failed and the car vibrated and lunged forward crashing into a brick wall. The brake pedal went all the way to the floor the car then began to vibrate then accelerate forward hitting brick wall. I believe that the turbo charge engaged because of the vacuum boost failed causing the turbo to engage. Filed complaint with gm no luck said it was driver error. Needless to say we are repairing the car then trading in. I have contacted local media can't seem to get any help. We have been loyal chevy owners for over 20years never again. I think the public needs to be warned before someone gets killed. If someone was walking across the front of the car they would have died.

29 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 06/28/2013

The contact owns 2012 Chevrolet Cruze. The contact stated that while reversing from a drive way, the brakes failed to respond. The vehicle was taken to the dealer for diagnosis where it was stated that the brake booster needed to be replaced. The vehicle was repaired and the manufacturer was notified. The VIN was not available. The approximate failure mileage was 50,000.

30 Brakes Failed problem of the 2011 Chevrolet Cruze

Failure Date: 05/15/2013

Tl- the contact owns a 2011 Chevrolet Cruze. The contact stated that while driving 5 mph, the brakes failed to operated. The vehicle was taken to the dealer for diagnosis but the dealer was unable to duplicate the problem. The vehicle was not repaired and the problem persist. The approximate failure mileage was 19,000. St.

31 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 05/08/2013

The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving 15 mph, the driver attempted to decelerate but the brakes failed to respond and the driver crashed into a concrete mailbox. The driver sustained extensive injuries to the back, arm and neck. The vehicle was destroyed. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the problem. The VIN was not available. The failure and current mileage was 15,000.

32 Brakes Failed problem of the 2013 Chevrolet Cruze

Failure Date: 05/01/2013

I had the vehicle serviced for oil change and tire rotation on may 25. A few days later, approximately June 1, I noticed the vehicle was very hard to stop when backing out of my driveway (had to push down very hard on the brakes which did not seem to go to the floor). I also noticed that while I was stopped at red lights or behind other vehicles the car would lunge forward--not enough to hit someone because I noticed it as soon as it happened. About two weeks later I took the car to the dealership, jeff wyler Chevrolet eastgate, and advised them of the problem. Someone test drove the car with me in the passenger seat, and he informed me that he could find nothing wrong with the car. I do not know if he checked anything else while I was in the waiting room. At my request, he provided me with a printout documenting the visit. On July 7, 2013, while my daughter was pulling the vehicle into our garage, the brakes failed and she hit my granddaughter's bicycle which, in turn, went through the drywall at the end of the garage. I have four children living at the house including an 8 and 10 year old. There is also a sign on our street indicating a deaf child lives on the street (we have only lived there since Nov. 2012). We are very fortunate that a child has not been injured. There is no way to alert the deaf child that the car is coming their way since they cannot hear the horn.

33 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 10/11/2012

Tl - the contact owns a 2012 Chevrolet Cruze. The contact stated that while reversing from a driveway, the brakes failed to respond without warning. The contact stated that additional force was applied to the brake pedal in order to stop the vehicle. The failure recurred intermittently. The vehicle was taken to a dealer twice however, the failure was unable to be duplicated. The manufacturer was notified of the failure, who informed the contact that the vehicle was not included in NHTSA campaign id number: 13v360000 (service brakes, hydraulic). The vehicle was not repaired. The approximate failure mileage was 10,000 and the current mileage was 25,000. Kmj.

34 Brakes Failed problem of the 2011 Chevrolet Cruze

Failure Date: 07/23/2012

The brakes completely failed on my car completely in the summer of 2012 when the car was about a year old. It was repaired and given back to me by the dealership. The brakes failed again after I left the dealership (which again put me in heavy traffic with no working brakes). The vacuum pump was replaced on the car at this time. The dealership told me at that time that they had not seen that issue but had another 2011 Cruze come in after mine with the exact same issue. The dealership had my car for about 20+ days because the parts needed were on back order. Gm issued a recall notice for this part (vacuum pump) on August 13, 2013 but the letter stated that they did not have the parts at that time to fulfill the recall and would notify customers when they had the parts to complete the recall. On January 10, 2014 my brakes failed again for the third time, while I was in traffic. I had the car towed back to the same dealership. The vehicle has 41,000 miles on it at this time and has had three brake issues in which I had no working brakes. I contacted gm's customer care on January 13, 2014 and their employees expressed minimal concern about their unsafe product and the risk to me or the public.

35 Brakes Failed problem of the 2012 Chevrolet Cruze

Failure Date: 05/19/2012

After car ran, then parked and turned off, then started up again the power brakes failed for approximately 60 seconds. In my opinion the car was warm/hot, the weather was warm/hot, and the temperature affected the power brake system when started in the heat. Having the a/c on may have robbed some power as well. Problem is now more frequent during warm weather, to the point I am concerned about my safety and the safety of any other driver who may not be aware of the issue.



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