general problems of the 2003 Chevrolet Express

The contact owns a 2003 Chevrolet Express. The contact stated that the cable that held the seat belts together, located in the rear middle row, snapped without warning. As a result, the contact was concerned that, in the event of a crash, the seat belts would not secure properly and cause an injury. The contact also stated that the rear driver and passenger side door hinges fractured. The contact stated that the doors were glued shut. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was 228,000.

The contact owns a 2003 Chevrolet Express. The contact stated that the seat belt buckle assembly broke. The vehicle was taken to the dealer who stated that the seat belt was working up to specifications. The dealer stated that there was a recall NHTSA campaign id number: 03v050000 component: seat belts:front:buckle assembly. But the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The failure mileage was 65,000. The VIN was not available.

This is regarding recall number 05113 (safety belts) for which we received a recall notice for our chevy Express van which is the foundation of our forest river 22' motorhome. I assume this affects the seat belts in the cab only. Our problem is that we have been unable to find a dealer who will repair this manufacturer defect even though the letter we received states we can take it to any gm dealer. We are two weeks away from leaving on an extensive road trip with this vehicle and would like to know that it is safe and we believe it is up to the manufacturer to correct their safety defect ASAP.