Starter problems of the 2002 Chevrolet Impala

17 problems related to starter have been reported for the 2002 Chevrolet Impala. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Chevrolet Impala based on all problems reported for the 2002 Impala.

1 Starter problem

Failure Date: 09/24/2014

Tl the contact owns a 2002 Chevrolet Impala. After the vehicle was repaired per NHTSA campaign number: 14v400000 (electrical system), the vehicle failed to operate. The contact mentioned that the vehicle was wired to a starter to operate. The vehicle was taken to century Chevrolet (6105 west 120th Ave, broomfield, CO), but the cause of the failure could not be determined. The manufacturer was notified. The approximate failure mileage was 144,598.

2 Starter problem

Failure Date: 09/05/2014

2002 Chevrolet Impala. Consumer writes in regards to recall # 14350. * ld the consumer is seeking reimbursement , for the starter he had replaced.

3 Starter problem

Failure Date: 06/11/2014

My vehicle has a faulty electrical start up system and fuel pump system the battery on this vehicle was replaced and the starter was replaced as well and the vehicle still is experiencing the same problems. I took the vehicle to be serviced at a mechanic shop and the vehicle worked perfectly fine for the mechanic at the time and they were unable to make any repairs because the vehicle didn't perform the issue in front of the mechanic. The issue has been going on since June of 2014 and it randomly wont start at all and then its starts hours and hours later. I have spent hundreds of dollars replacing parts on this car that deal with starting issues and still this car is experiencing the same difficulties. I have been stranded numerous places with this vehicle refusing to start. I am aware that this vehicle has a recall out for key ignition electrical switch and fuel pump pressure all of which fit the problems my vehicle is experiencing the recall that is available to my vehicle doesn't include either one of these and I personally feel it should include these because multiple mechanics who have inspected the car have confirmed these are the issues this car is experiencing I don't have hundreds of dollars to keep installing and making repairs on this car only to have it keep breaking down I am in need of assistance to figure out if I can get this vehicle under the other recalls as well please and thank you.

4 Starter problem

Failure Date: 04/15/2013

Car will only start randomly. Engine will not turn. All lights on dash will go out when turning the ignition. Starter has been replaced and electical shop advised to go to dealer. Took to dealer for ignition recall which did not fix the problem. Dealer advised this issue is not covered by recall. Security light turns on.

5 Starter problem

Failure Date: 06/01/2012

The passlock security system in my car disables my fuel and my starter. I have been stuck places before because the car won't start. The security message is on and so is the battery along with service vehicle soon. The car will not start and hasn't for months now. I am very upset, my radio says locked and I have tried everything to get my car to start. It will leave me stranded at some point if it starts.

6 Starter problem

Failure Date: 08/23/2010

The contact owns a 2002 Chevrolet Impala. The contact stated that the security warning light was illuminated and the starter failed. The dealer inspected the charging system and determined that the starter had a defective solenoid. The dealer replaced the starter and cleaned the cables. The contact stated that shortly after repairs, the security warning light was illuminated again and the vehicle would not start. The contact believed there was a connection between the security warning light and the vehicle failure and stated that the failure was a risk to safety. The failure mileage was 72,013 and the current mileage was 72,030.

7 Starter problem

Failure Date: 05/20/2010

The starter will not get a signal from the ignition switch. I have changed relays, ignition switch, starter, key core and passlock, all to no gain. Gave vehicle to they local chevy dealership who changed to bcm and reprogrammed the security feature and when I went to pick it up from the dealership, it wouldn't start. The starter gets no signal about 90% of the times I turn the key. For the 10% it does work, there seems to have had no issue what so ever. It turns on smooth and runs like a dream. Yet it can be the first attempt or the 50th before the starter catches a jolt and starts the car, there seems to be no pattern. The security system works fine b/c we installed a simple push button switch to the starter and it worked every time with no trouble for a few moments till the gas was taken away and the car turned off. Bypassing the security feature and allowing a secondary ignition methos would seem to resolve the issue. I find this to be a safety issue due to the potential of being stuck out in the middle of an intersection if the cars happens to stall. Or if an infant was loaded into the vehicle and it would not start for 15 to 30 minutes, leaving the child with the risk of heat issues. The problem itself came suddenly without warning.

8 Starter problem

Failure Date: 03/01/2010

We have experienced electrical problems with this vehicle for the past couple of years. We have replaced numerous parts dealing with the ignition/starter, pass/lock, power lock, and security system. We recently have been dealing with the car starting or not starting for that matter. At first, it was once in awhile and now it doesn't start 7-8x per week. It is extremely frustrating to have to constantly throw money at this problem. Once again it is going into the shop for diagnostic and more parts. This is a big problem and needs to be resolved. It is obviously a defect of some sort and needs to be handle accordingly.

9 Starter problem

Failure Date: 02/22/2010

02 Impala 3. 8 engine would not start. It has done this countless times and I will have to wait 20 or 30 minutes for it to start. My battery is like new, and nothing is wrong with the starter, I've had it all tested. I've read it could be the passlock system or something called the tumbler. My security light comes on randomly even when driving on the highway. I've read that many Impala owners cars have cut off while driving on the highway and I'm hoping mine doesn't do the same. My car was a former police car. It now has about 112,000 miles on it. I hope I never had to go somewhere in an emergency or get stuck in the middle of no where at night. I've read several forums explaining how chevy knows about the defect but will not fix it unless you pay about 600 to almost 1,000 dollars. But then when they claim it's fixed, the problem happens all over again. I read from a mechanic that worked for chevy in the past, that they politely ignore complaints regarding this passlock and security problem. I guess no one will take it seriously until people start to get injured or even killed like Toyota drivers. Must we wait for the death toll to rise before the government steps in to act??? policemen drive these cars although there slowly being phased out with the newer models. A policeman that cannot get to the scene of a crime on time because his car wouldn't start. I guess that's the headline were waiting for before chevy or the government decides to do something about the passlock problem that countless americans are having and gm doesn't want to fix. This is why I will never buy another american car because the parts are cheap and gm could care less. The time to act is before major incidents happen, before people lose their lives, before 5 car pile ups on the highway, before an emergency that gm drivers cannot get to because there car will not start. Not after!!! that's Toyota's problem now. Advice for gm and the u. S. Government - get it together!!!.

10 Starter problem

Failure Date: 06/15/2009

My 02 chevy Impala has issues with the starting system. I have no know electrical problems with this car except sometimes it will not start and hours of trying to start the car it starts. I even tried to short out my starter and that didn't work. It was in the middle of the summer and my infant child got very hot waiting on me to start the car.

11 Starter problem

Failure Date: 05/22/2009

My 3. 8 is under recall but apparently dealership can't get oil leak repair parts. The leak is all over the starter now and usually it doesn't work. I need to get this taken care of. Can I get a refund if independent does the work?.

12 Starter problem

Failure Date: 05/15/2009

I have a 2002 Impala. The problem is with the electrical system. Specifically, the security light comes on, the door lock fuse blows, clicking noises from the passenger side fuse panel, and on multiple occasions the starter will not turn when the key is placed in the "start" position. This issue can easily be found elsewhere on the internet. We have had this car since sept 2003. No issues until the last 7 months. The problem has become more frequent and sometimes disconnecting and reconnecting the battery several times fixes the problem. It is a very frustrating experience having to "reboot" the bcm by disconnecting and reconnecting the battery all of the time. My concern is eventually the electrical system will completely fail or worse cause an electrical fire. Others who are dealing with the same issue are spending hundreds of dollars in parts replacements only to have the problem return a couple of weeks later. This "security" problem has to somehow qualify as a recall with Chevrolet/gm. Currently, I am still able to manipulate the electrical system in order to get the car to start. I'm really not looking forward to taking the car to the dealership and be charged enormous fees for parts and labor knowing that this problem will return later on like others have experienced. Please find a way to force gm to do a recall on this problem.

13 Starter problem

Failure Date: 10/16/2008

The contact owns a 2002 Chevrolet Impala. The contact stated that the security system on the vehicle would lock up and the vehicle would not start as a result. The failure occurred at least once every week at any time. The contact would have to wait and keep attempting to start the vehicle; eventually, it would start. The battery, alternator and starter were replaced but the failure continued to occur. The vehicle was taken to an authorized dealer where the contact was informed that the wiring system needed to be replaced. The vehicle had not been repaired. The manufacturer had not been notified. The current mileage was approximately 127,000. The failure mileage was approximately 67,000.

14 Starter problem

Failure Date: 03/27/2007

Car does not turn over. Every six months or so the car does not turn over. There were no indications that it would not start. Aaa was called and stated it was the starter. Next morning, car started right up. Diagnostic test indicates that it is electronic . And should be a recall. Diagnostic codes p1626, 1064.

15 Starter problem

Failure Date: 05/20/2005

I own a 2002 chevy Impala. On 5/20/05 the security light started coming on and would remain on. The security light continued to come on and now the car would not start. It would take 10-30minutes before I could start the car. I took the car to a dealership and they replaced the ignition cylinder. On 6/15/05 the same exact problem started up again. This time the dealership installed a new starter. On 7/16/05 same problem arose again with security light. A diagnostic was done and codes came up from a notice from gm (8/04). The code #'s were b2958 and b2960. The code said to repair poor terminal connections at body control module. The security light continues to come on and car does not start. This continues on/off from 9/11/05-11/28/05. On 11/28/05 the ignition lock/sensor is replaced and the pcm is reprogrammed. And I am given a new key. Looks like at the moment the problem is solved. Well today 7/17/08 I notice that the security light is back on and I begin to cringe because of what I went through in 05'. I get online to see if anyone else is experiencing the same problem and I was shocked to see the # of complaints from disgruntled customers about this security light. This is an outrage! gm by now is well aware of the problem with this security light going on. It would seem to me that there would have been a recall notice going out to chevy Impala owners. I have contacted gm. My complaint is on file. I have 2 file #'s. One for in 2005--# 1-344203027 and a new one just started today (7/17/08)--#-71-645955981. Please google chevy Impala and security light problem and see the list of complaints that come up. This is an absolute disgrace! I feel that this is something that needs to be looked into ASAP. Thank you, cheryl evans.

16 Starter problem

Failure Date: 06/04/2004

Vehicle fails to start - motor does not crank, starter does not engage. Tests show battery, starter, alternator circuits are good - no error codes given. Vehicle engine runs rough and the gas mileage has decreased considerably. Local mechanic states that general motors is having a problem with the computers overwriting its own code and therefore causes problems, such as this, with the vehicle. Vehicle starts occasionaly at best. Vehicle is unreliablbe - cannot trust it to start when needed. Going to call dealer to check if there is a "silent recall" to correct the problem. Otherwise, will attempt to use NHTSA service bulletin #00214a to try to get program reloaded into vehicle's computer without charge though I expect very little help, if any, from a dealer.

17 Starter problem

Failure Date: 03/01/2002

When attempting to start vehicle, consumer states' sometimes vehicle won't start. Consumer has to try about three times before vehicle will start. Cause is unknown. Dealer has been contacted. Please provide any further information. Ts.



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