Carrier/rack problems of the 2007 Chevrolet Suburban - part 2

49 problems related to carrier/rack have been reported for the 2007 Chevrolet Suburban. The most recently reported issues are listed below.

36 Carrier/rack problem

Failure Date: 03/03/2014

The dashboard is cracked in several places including over the instrument panel and around the passenger side airbag. If the airbags were to deploy, shards of the dashboard would become instant projectiles into the cabin potentially causing serious injury or death. Cracks occurred over a period of time when the vehicle was not in motion.

37 Carrier/rack problem

Failure Date: 02/09/2014

I purchased a 2007 Chevrolet Suburban approximately 18 months ago. It had approximately 86000 miles on it. At approximately 89000 miles the dash began cracking. It has continued to crack ever since. The first one was on the left front of the passenger side airbag. Since then I have numerous cracks on the drivers side over the instrument panel. This could be a hazard if the air bag is deployed and the dash breaks further and sends projectiles of the dash material airborne in a crash. This seems to be a problem with all of these model vehicles from 2007 to 2011. I believe it should be addressed and paid for by gm. Some of these cracks have happened while moving and one even happened from the interior getting cold inside.

38 Carrier/rack problem

Failure Date: 01/10/2014

Dashboard cracks near airbag pose safety problem. Gm will not resolve.

39 Carrier/rack problem

Failure Date: 01/01/2014

My 07 chevy Suburban has multiple cracks on the dashboard. The cracks are near the air bag and close to the driver's side of the vehicle. The dashboard rattles and I am concerned that an air bag deployment will consist of shrapnel from the dashboard as well. Also, further cracking of the dashboard could possibly cause the dashboard to cave in all together while driving. These cracks have been reported by numerous gm customers, so this is obviously a safety concern that is in need of an investigation and recall action from gm. Thanks.

40 Carrier/rack problem

Failure Date: 12/01/2013

My dash started to crack about 2 months after I bought it. It started with a small crack near the airbag; but has now has expanded causing the airbag cover to lift. The dash is now cracked on both driver and the passenger side. I bought the vehicle 3 years ago and have spoke with the service department on numerous occasions in regards to fixing the problem as it seems to be progressing over the years; but each time I have been told that the manufacturer is only willing to cover a percentage.

41 Carrier/rack problem

Failure Date: 07/11/2013

The dash panel has multiple cracks in it. . . 1 by the instrument panel and a large one by the air bag. . . . Chrome covered door handles have separated and are very sharp. . . I have actually cut my fingers on them. . . . The dash panel is the main concern. . . Tahoes, Suburbans, avalanches from 2007 to 2011 all have the same problems. . . There are tens of thousands of complaints to gm about the problem but gm will not act. . The cracked dash produces sharp edges and if the air bag were to be deployed could potentially send sharp shards of plastic into the neck and face of passengers in the front seats. .

42 Carrier/rack problem

Failure Date: 07/01/2013

I have several cracks throughout my dash and am concerned that I will have additional dangerous sharp plastic fragments in addition to metal fragments from the open air bag recall. This has been a known problem gm has failed to address. In addition, I also have a problem with engine temps heating up to where the ac goes into fail safe that gm says they cannot fix even at my expense. After about 10-15 minutes running in idle to launch my boat I came back to find my children diaphoretic in their car seats and had to use my skills as a paramedic to cool them down due to the extreme temperature in the vehicle. I cannot even sit in drive for a few minutes picking up the children without this happening. I put a temporary fix on with an aftermarket electric fan after replacing the fan clutch and whole cooling system in the vehicle, plus 3 ac compressors now to buy me a few more minutes. Gm does not care about the safety of their customers. I now only use the vehicle in the winter when the children are with me for their safety.

43 Carrier/rack problem

Failure Date: 04/01/2013

The entire dash board is full of cracks. Some are all around the airbag.

44 Carrier/rack problem

Failure Date: 10/01/2011

Dash cracked while still under warranty, I had it replaced once and it cracked again. It has just gotten worse over the years. It now has multiple cracks all over the dash and rattles when you drive down the street. Not only does it pose a safety concern but s one of the most annoying things ever.

45 Carrier/rack problem

Failure Date: 01/01/2011

Dash has crack near passenger air bag and behind instrument panel.

46 Carrier/rack problem

Failure Date: 05/20/2010

The dashboard is cracked on both the passenger and driver side. The crack on the passenger side is concerning because if the airbag deploys the dashboard us going with it and who ever is on that side will be hit with the pieces.

47 Carrier/rack problem

Failure Date: 05/10/2010

Cracked dash. The vehicle's dash began to crack in several places including adjacent to the passenger airbag when the vehicle was approximately two years old. At the three year point (mid 2010), just outside of the warranty period, I was able to convince the local dealer to replace the dash at a 50% cost to me. Almost exactly three years later (mid 2013) I developed the exact same cracks. Upon consultation with the dealer I was told there was no gm program to mitigate the cost of a second replacement. My concern is with regard to the impending passenger side airbag recall. How will the airbag be replaced without removing and replacing the severely cracked dash. The brittle plastic associated with this dash, specifically in the vicinity of the passenger airbag is a safety concern.

48 Carrier/rack problem

Failure Date: 11/05/2009

My Suburbans dash has cracked in two spots. One by the passenger airbag and one to the left/upper of the driver side cluster.

49 Carrier/rack problem

Failure Date: 01/01/2009

Plastic dash has several cracks from front to back. One near passenger air bag. If this were to deploy it could add additional damaging debris. Also appearance is bad and devalues vehicle. Happened within the first two years of ownership and continued use of stationary, in motion on city streets or highway driving.



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