Suspension Noise Problems of Chevrolet Suburban

The transmission on my 2016 chevy Suburban started to give me problems at 30000 miles, at first I didn't know it was the transmission. The truck started to jump when I switched gears, it lagged on accelerating, there was a humming noise and gears slipped. Currently at 80000 my transmission needs to be replaced car is no longer driveable. I took it for suspension problems and I kept telling dealer that the truck seemed off and further investigation it was confirmed that the transmission was failing.

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When driving over a pothole or small bump, the suspension seems to let go and the car jumps very abnormally. We only had 30k miles and I believe this is a suspension problem. The shocks make a lot of noise when we go towards a pothole. We went to the dealership to complain about the shocks and they said there was no problem with the shocks. Soon after, I had to change the front left shock because the service department said it was leaking. They did not notice this in the beginning and suddenly made me pay $650 to change the front left shock. Recently, I had to go change my right shocks and pay for that too, another $700 dollar service. It is unacceptable to have both of my front shocks changed within 1 and 1/2 year. I am not the only one who has been having these problems, several of my friends have also had this problem with this model. We have all sent forward a complaint for the noise and suspension problems. I believe it can be unsafe in the future if it is not taken care of. The steering wheel makes a lot of clinking noise when turning. We went to the dealership and had to replace the steering wheel column within a mere 20k miles. The dealership did not see any problem with the shocks or steering wheel. We currently still hear a clinking noise, as if something is broken on the inside. My warranty is over now and this needs to be fixed. This should not be a problem for a car this new at all. It is unacceptable and I should not have to go to a dealership and waste time and money on it. The seat on the right hand side has cracked two times already. The frame was cracked and we had to have it replaced within the warranty two times now. This is ridiculous and the servicemen have also noticed and said they have seen this problem as well. My warranty is now over and I cannot go back for a third time to fix it if it happens.

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While turning left at an intersection from a stop, half way into the turn there was a clunk or pop that was heard and felt on the left driver side floor board. When it was taken for inspection, it could not be replicated. The second time it went for inspection, we were notified that it could not be replicated and if we could meet at dealer and have mechanic ride with us in order to identify the noise. During this time the tech heard the noise. We were told that the vehicle was ready for pick up and on the work order, it stated that all suspension components were torqued to spec and all lubricate points had been lubricated. The clunk is still happening when we turn left and sometimes turning right. The frequency of this pop/clunk increases as the vehicle is driven.

See all problems of the 2013 Chevrolet Suburban 🔎.