Suspension Noise Problems of Chevrolet Tracker

The contact owns a 2003 Chevrolet Tracker. While driving approximately 20 mph, the front suspension arm and the cross member fractured. In addition, there was an abnormal noise coming from the vehicle. The vehicle was towed to the contact's residence where an independent mechanic discovered that the front mount arm had extensive rust and corrosion to the point that the part deteriorated and fractured, including the cross member. The vehicle was not repaired. The vehicle was not included in NHTSA action number: ea06018 (suspension). The manufacturer was notified of the failure. The approximate failure mileage was 126,000.

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My mechanic advised me that the front suspension cross member is rusted to the point the it will snap off. When I make a right hand turn or go over bumps I can hear cracking noises. Contacted chevy (gm) was advised that I am 4 years too late in contacting them. Asked about the recall, they told me it was a silent recall. And because I live in a state that has snow and ice this contributed to the problem. I advised that is this is the case then every car in this state would have the same problem. Following is from gm's website: " front suspension cross member did not receive adequate corrosion protection. The result of this condition may be most noticeable on vehicles driven in areas where rust is most common, such as areas where salt is used to control snow and ice. The corrosion may advance and cause rust-through perforation of the cross member in the area of the left or right front lower control arm attachment brackets. As the corrosion progresses the cross member will become thinner and the attachment brackets and the perforations will grow in size. If there are substantial amount of perforations, the left and right front lower control arm attachment brackets will become weakened and begin to flex. If this occurs, the customer may notice front tire wobble, steering looseness, vehicle pull to one side, front end noises (clunk, bang, rattle, etc) vehicle shaking, or steering wheel rotation when shifting from reverse to drive and drive to reverse.

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I was driving down the road all of a sudden every time I pressed the brakes my Tracker veered to the right into the other land and started to shake tremendously. I could not drive the vehicle with out it constantly shaking. I had it towed to a mechanic who informed me the vehicle suspension cross member bar had rotted out and was completely full of rust. After a full inspection I was told from the mechanic that my car is mechanically sound and there is no other rust anywhere in the vehicle. The mechanic told me about a recall with this part. My 2002 chevy Tracker has just over 85000 miles . I contacted the gm dealership and they said because the warranty expired in 2012 there was nothing I could do even though it was well under the mileage limits. I recently inherited this vehicle from my mother in-law who was very sick with cancer. She did not drive the vehicle since January of 2012 due to her being extremely sick. I have all the documents of her vehicle and all her paperwork. She never received a recall for this part. I don't want gm. To fix this since I have my own mechanic but feel they should warranty the part. When I contacted them they said there is no recall on the part just a extended warranty they were offering. After looking at your website I see that there most defiantly was a recall and this vehicle never got fixed . I cant say whether the recall letter got lost in the mail or was never sent. They said the national traffic safety administration does recall not the dealership and there was no recall they were just offering an extended warranty. I just want Chevrolet to step up to their end of the bargain. Thank you.

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