Radiator problems of the 2011 Chrysler 200

The contact owns a 2011 Chrysler 200. When the vehicle was taken to safford Chrysler Jeep Dodge ram fiat of winchester (1659 berryville pike, winchester, va 22603, (540) 667-5532) for inspection, the contact was informed that the vehicle was contaminated with sludge in the system. Also, the defroster was inoperable, and the heater core, engine oil, coolant, and radiator cap needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failures and provided a case number. The failure mileage was 108,210.

After 5 years, I discovered that there is a star issue on this car with casting sand contaminating the radiator, cooling and heating systems. The dealership wants to charge me $2200 to fix even though this is a known issue since before I purchased the car. It came out in February 2011. Star issue s1109000002. First my ac did not work. The dealer replaced. Then my heat did not work but dealer said it was contaminated with casting sand and it is a known issue and it is not fair that you have to pay but the extended warranty will not repair if contaminated. This is a known Chrysler problem from the get go but not quite a recall. Now people are trying to sell 5 year old cars for parts only. There will be certain deaths from this issue when the engine eventually seizes up from all this contamination and causes crashes. The service manager stated that the fix actually does not really fix the cause. It will happen again!!!! I said why doesn't the dealership put in the preventive maintenance suggested in the star issue and he said because it does not happen to every car. So beware buying a 2011 chryser 200 because it is basically a five year car period. The star issue number s1109000002 is causing engines to seize up due to large contamination throughout the hvac system, radiator, and engine as it spreads into everything. It is like driving a ticking time bomb that has no heat! it has not been a safety problem yet but as these vehicles get to be my mileage, these issues can become quite serious, particularly if they do not have it monitored by a dealer and the engine just freezes on the highway while driving because it is completely contaminated with sand. I paid $30,000 for a five year car and dealer will not honor extended warranty so I must drive a car that is not safe to drive anymore. There is also a current recall that airbags and seatbelt do not work in accident.

My heater quit working on passenger side. It will not blow hot air through defrost, vents or floor on that side. Took it to dealership and they claim I need new radiator, reservoir bottle and heater core due to sludge from factory. Its going to be sixteen hundred dollars to fix. Chrysler admits to this problem in the 2012 model but not 2011. I feel like this should be a recall and Chrysler be responsible for fixing it.