Body problems of the 2004 Chrysler Pacifica - part 2

I took car in for some exhaust work and the manager took me to have a look under the car and showed me the entire subframe was rotted to the point that my cars engine could fall out at any time. I have 4 children! I see Chrysler is being sued over this. I contacted them and they refuse to help me!?.

The contact owns a 2004 Chrysler Pacifica. After the vehicle was taken to be inspected by an independent mechanic, the technician observed that the subframe was fractured and deteriorating. The vehicle was taken to a dealer where it was confirmed that the subframe was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 98,000.

Tl- the contact owns a 2004 Chrysler Pacifica. The contact stated that frame of the vehicle was rusted. The vehicle was taken to a local dealer who diagnosed that frame was completely rusted and that the engine was about to fall out. The dealer recommended that the vehicle should not be driven until the framed was remedied. The manufactured was not made aware of the failure. The VIN was not provided. The failure mileage was 115,000. Fe.

Tl- the contact owns a 2004 Chrysler pacific. The contact stated that while getting tires put on the vehicle by a service station, it was brought to the contacts attention that the engine cradle of the vehicle had corroded. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 114,000. Wh.

Took in Pacifica for general maintenance. Upon inspection, it was brought to my attention that my frame or cradle was severely corroded. Chrysler customer care said there is nothing they will do for me. It is a 2800. 00 repair through the Chrysler dealership. Not acceptable!!! I have a vehicle that is too dangerous to be on the road and Chrysler will acknowledge nothing! I have photo's of corrosion from dealership!.

Tl-the contact owns a 2004 Chrysler Pacifica. The vehicle was taken to the dealer for routine maintenance and it was discovered that the engine cradle had excessive rust and fractures and needed to be replaced. The dealer informed the contact that the vehicle was not safe to drive. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 101,300. Sw.

Took vehicle in for service and was told the undercarriage was rusting out, is this not a recall??.

Tl-the contact owns a 2004 Chrysler Pacifica. The contact stated that when the vehicle was taken to be serviced, the technician informed that the engine cradle was corodded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,000. Ss.

Engine cradle is rusted I called Chrysler they said too bad that I would have to pay for it. This car will not pass PA. Inspection with this rust issue it is un safe to drive.

Tl- the contact owns a 2004 Chrysler Pacifica. The contact stated that when he took the vehicle to an independent mechanic to replace the struts and the hub, the technician diagnosed that the entire frame underneath the vehicle had rusted and rutted out, rendering the vehicle unsafe to drive. The manufacturer was notified but declined to offer any help, stating that the vehicle was out of warranty, and advised the contact to salvage and sell the usable parts. The vehicle was not repaired. The failure mileage was 156,000. Fe.

Was looking underneath my 2004 Chrysler Pacifica and noticed a hole in the engine cradle (sub frame). Took vehicle to my local Chrysler service department for evaluation of engine cradle. Service manager stated after evaluation of vehicle that engine cradle has a perforation (hole) in it. This is a safety issue because engine cradle could break while driving and cause an accident. . He looked up service bulletin number 13-001-12 . The service bulletin states Chrysler will fix vehicles built between February 23, 2004 through March 31, 2004. When service manager looked up build date for my vehicle, it was built on February 16, 2004. Since my vehicle was built 6 days before February 23 he could not fix vehicle under warranty. He advised me to call Chrysler customer service. I did so on may 29,2015. They refused to fix it under warranty because it was built 6 days before febraury 23. When I asked to speak with her supervisor, she refused saying ,he will refuse claim. This is a major safety issue. If engine cradle breaks while driving, your suspension will break collapsing the wheel under the vehicle causing loss of control of vehicle. This could lead to serious injury and possibly death of occupants of vehicle and other vehicles that may be involved in accident. On the safercar. Gov site many people have filed complaints for the same problem. Please order a recall of the 2004 Chrysler Pacifica for this problem. Chryler won't do it unless forced to do so. Nhtsa please do what is right and order a recall for this problem. Thank you.

The front engine cradle part of the frame is almost completely rusted through. This is the identical rust claimed under the Chrysler Pacifica rusted engine cradle lawsuit that was filed in the united states district court for the southern district of ohio-eastern division - holland, jr. Et al v. Fca us llc. This is also the same rust covered in the Chrysler TSB bulletins.

The sub frame of my 2004 Pacifica is rusted very bad with holes in the frame. My mechanic says it is unsafe to drive. Chrysler says they will not be able to assist with the repair.

The contact owns a 2004 Chrysler Pacifica. While the vehicle was being serviced for routine maintenance at an independent mechanic, the contact was informed that the subframe of the vehicle was severely corroded. The contact was informed that the vehicle was unsafe and should not be driven. The vehicle was not taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 126,000.

The contact owns a 2004 Chrysler Pacifica. The contact stated that while at an independent mechanic for repairs, the technician diagnosed that the entire sub frame was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

2004 Chrysler Pacifica, original owner, 60306 miles. Car was being serviced and the subframe has almost completely rusted out, making the car undriveable. Contacted local dealer and was given Chrysler cust service number. Car built in sept 2003, said dos not qualify for Chrysler (apparently secret) extended warranty. Filed a complaint with Chrysler, but they will not provide any reply to their "review" . We were fortunate that we were not seriously injured, or killed as a result of this quality issue. . . . . And subsequent refusal to correct by Chrysler. Anyway to investigate this consumer safety issue?.

I was feeling a shimmy in the car when I was going downhill and applying my brakes. I took it to my mechanic where he lifted it up and discovered that the sub frame rotted in half and is falling apart. His advice was no to drive it until it was repaired because the part that is almost rusted through holds up the rear of the engine and the front of the transmission. He said it was unsafe to drive in the condition it is in and with it being a 2004 Chrysler Pacifica with 115252 miles on it there should not be this much rust. I immediately contacted Chrysler group llc and was informed that they can only go by my VIN number and that with my VIN number there were no recalls about this problem and that there was nothing she could do.

The contact owns a 2004 Chrysler Pacifica. While driving at 30 mph, the vehicle jerked and the contact heard a noise coming from the front of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the engine cradle was corroded and needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 120,000. The VIN was unavailable.

My wife was pulling away from a traffic light and the steering locked up. She was able to stop before crashing. What I found was very disturbing. The rear engine cradle mounts had separated. Causing the engine cradle to contact the ground on acceleration also the steering track which is attached to this cradle became non-functional. The center ripped out of both rear mounts and there is no mechanical stop to prevent the cradle from separating from the body of the car with amount failure. This cradle had been replaced under aa warranty 14 months and 11,000 mi. Earlier. I had the vehicle taken to a Chrysler dealership, they informed me that the front cradle mounts were also separated and they could not put the car on the lift to pick it up due safety reasons and the engine cradle would come out from under the car. I contacted Chrysler customer service and after about a week they informed me that they would warranty the mounts and no labor and only if the repairs are done at the dealer. The cost of the parts is minimal in comparison to the total cost of the repair and what could very easily have happened if the mounts had failed in a different situation at a much higher speed and not on a city street.

This veichle engine cradle assembly is rusty with in 8 years of operation. Rusty engine cradle causes saftey concern for the driver and other veichles operating near 2004 Chrysler Pacifica on the road because the engine can fall out of the veichle during operation. Many Pacifica oweners on line complained about this issue.

Dealing with a rotted k-frame crossmember for the front engine cradle; has caused the whole suspension to fail, effecting steering components, as well as, wearing out other parts such as, engine mounts and front end bushings on a car with less than 100,000 miles on it.

I went to have routine oil change and was told by the tech, that the engine cradle and frame were severly corroded from rust. His recommendation was to have it taken care immediately, it could possibly be unsafe.

Tl- the contact owns a 2004 Chrysler Pacifica. The contact stated that the vehicle was taken to an independent mechanic for a another service and while lifted,the mechanic had noticed that there was corrosion present on the engine cradle and stated that the vehicle was not safe to drive. The vehicle had not been repaired the manufacturer had not been notified of the failure. The approximate failure mileage was 79,000.

The engine cradle, was riddled with corrosion and rust. During the driving the vehicles vibrate. My car in for routine maintenance, we are discovering that subframe and engine cradle rust. This is actually driving ¿time bombs. ¿�.

Took car in for inspection that is required in the state of PA. . Mechanic would not ok inspection sticker because the engine cardle on my Pacifica is so badly rusted. . You could put your fist into it. . . Can not be repaired because it is all falling apart. . . I was told not to drive it. . . To dangerous. . . I called Chrysler they will not do anything about it. . . I see on the internet and the news that I am not the only person having this problem. . . My car only had 50,000 miles on it because I am retired. . . Can't anyone do anything about this before we end up dead. . . What about states that don't inspect you cars. . . What am I to do retired and no car to drive. . . I can't aford the price of repair. . . Chrysler should take care of this. . . They need to stand behind their products.

Took my car to have a plastic front panel put back on. The repairman sent me pictures of the engine cradle rusted out. Told me the car was unsafe to drive until it was fixed. Contacted local Chrysler dealer and gave me information to contact customer service. Called customer service and my vehicle was outside the coverage described on bulletin 13-001-12 issued on Mar 16, 2012 by Chrysler. They were not able to provide any relief on the repairs which will be between $3500 and $4000 depending on parts cost. My vehicle was built September 18, 2003, and put in service on December 22, 2003. The service bulletin only covered vehicles from Feb 23, 2004 to Mar 31, 2004. I am sure my vehicle is in the same category as the covered vehicles, same rust problem, same areas of the car, etc.

The contact owns a 2004 Chrysler Pacifica. The contact stated that the frame was completely corroded. The failure was gradually getting worse. The vehicle was taken to the dealer. The technician stated that the sub frame needed to be replaced. The vehicle has not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.

Significant rust and corrision resulting in damage to structural integrity and ability to exit vechicle in case of collision or structural failure.

Tl-the contact owns a 2004 Chrysler Pacifica. The contact stated that the steering wheel locked several times while driving. The vehicle was taken to the local mechanic for inspection which found the subframe and engine cradle corroded fractured and with holes the vehicle was unsafe to drive. The manufacturer advised that the engine cradle replacement warranty had expired. The vehicle was not repaired. The approximate failure mileage was 110,000. Li.

The engine cradle has rusted out and the engine is ready to fall out of the car. Cannot pass safety inspection. No assistance from Chrysler on this after many calls. It seems to be a very, very popular issue. They said they will only fix something that has a recall. So basically they will not stand behind their products unless they are forced to. What a shame!.

This car has a serious rust issue on the undercarriage. It starts on the subframe then works its way to the frame of the car. There front suspension has been replaced 3 times in the month alone. Due to this issue I have in regards to this, I can't jack my car up with the jack that comes with the care, if I do it will go right thru that is what it feels like to me. . I can not get a rear alignment on my car because of the rust and my tired hve worn or day. If anyone knows anything could they please help I am feed up with this care. .

On above state date, I took my vehicle in for a routine oil change and tire rotation. My mechanic discovered that the subframe/engine cradle had rusted out and that I shouldn't drive it until it is repaired. Stated "you could have died in this thing". After getting it repaired, I spoke to a customer service repair person at Chrysler and they informed me that due to my Chrysler Pacifica being manufactured on September of 2003 and not between February and March of 2004, they could not help me. The rep went on to add that she hears from people regularly in the same predicament but unfortunately she couldn't help. I believe she said her name was belinda or melinda.

Tl- the contact owns a 2004 Chrysler Pacifica. The contact stated that while driving at various speeds the vehicle had experienced noticeable vibration. The vehicle was taken to an independent mechanic who diagnosed that the vehicle had severe rusting and corrosion of the under frame and engine cradle. The vehicle was not repaired. The manufacturer was notified of the defect but no solution was offered. The failure mileage was 102,000.

Engine cradle rusting has holes down both sides could also affect my stearing what peeked my interest was that I read that 2004s built in February and March mine was February Chrysler sent a notice I never received one for this problem.

I was jacking up the car to replace the brakes and the jack stand went right through the body sill! I looked closer and the entire undercarriage and subframe of the car underneath is completely rusted. Do not place your jack or jack stand near the body sill without checking it very closely. If your working on your Pacifica and it falls off the jack stands you could be killed! on my 2004 Pacifica, there is not one good place to put a jackstand. Everything is completely rusted. It is impossible to work on the car if you have to jack it up.