Brakes Failed problems of the 2010 Chrysler Town & Country

The contact owns a 2010 Chrysler town and country. While driving approximately 25 mph, the steering and brakes failed. The vehicle restarted after one attempt. The vehicle was taken to the dealer (ken nelson located on 1100 n galena Ave, dixon, IL 61021), but the failure could not be duplicated. The dealer confirmed that the VIN was not included in NHTSA campaign number: 14v373000 (electrical system, air bags). The manufacturer was made aware of the failure, but did not offer any assistance. The failure mileage and VIN were unknown.

We've had a sporadic, reoccurring problem where the engine shuts down while driving down the road. The van will lose acceleration, the power steering fails, (at least one time the power brakes failed as well) and the traction control light illuminates. As these happen, you realize that they were caused because the engine has just performed an uncommanded (by the driver) shutdown. Unfortunately, none of these symptoms are necessarily immediately obvious. For instance, when traveling straight (not using power steering), at low speeds (not accelerating), the first indication of failure is that the traction control light has illuminated. The far more concerning issue is when you realize that the engine (and systems) has failed while attempting to turn through an intersection. After the engine fails it will restart immediately. The issue is controlling the vehicle -after losing power steering, the ability to accelerate, traction control, and brakes - through the failure, in traffic, often on contaminated roads (rain, snow, or ice are common fall through early spring where we live) to be able to safely restart the engine. This problem began two years ago. It happened a few times in the winter over a couple week span and then went away. The next fall (8-9) months later it began doing it again. The occurrences this time were more frequent. We were told by the dealership that they were unable to duplicate our failures due to the intermittent nature of the problem. After a several weeks, the failures stopped. Now at the end of summer, it's been probably 9-10 months since the last occurrence, it has started again. Several occurrences in the last week. From what we can remember, the failures occur with the first several minutes of the trip (sometimes more than one within a few minutes) and usually at lower speeds. We can't remember an event above 40 mph.

Van purchased brand new in February 2011. Have had brakes replaced once under Chrysler brake recall/repair program. Replaced initially at approx 16000 miles. Now brakes have failed again with improper stopping at 30 mph resulting in grinding, squeal, and excess vibration which scared me at time of stop.

Pre mature brake failure- front and rear brakes needed to be replaced at 21,000 miles- factory rotors were to thin to turn. Chrysler has service bulletin out indicating problem but refuses to address issue.