Vehicle Shudder problems of the 2011 Chrysler Town & Country

The contact owns a 2011 Chrysler Town & Country. The contact stated that while accelerating from a stop, the vehicle began shaking abnormally. Once the vehicle engaged into third gear, the shaking would cease. The vehicle was able to be driven to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was contacted about the issue. The failure mileage was 33,060 and the current mileage was 43,000.

Transmission produces a loud knock and shakes car when placed into drive from a stop. Dealer stated that van shifts as designed and could not repair. Vehicle continues to knock and shake intermittently when placed in drive even when placed in drive slowly and with the greatest of care.

We have had many mechanical concerns with our new t&c 2011. We have taken our vehicle in many times to cerritos Dodge Chrysler dealership. After a failed attempt to fix something within the transmission, they completely replaced the transmission. There were still concerns and a week later the vehicle had belts and the water pump replaced. To date, many of our initial concerns still exist and are not being fixed. Concerns include: 1. Noises from under the hood. 2. Shudder/ shake while the vehicle is in reverse. 3. Keyless start malfunctions, it continues to read "defected key", after the keys have been reset, 4. While using keyless, the vehicle shuts off when putting the car into reverse/drive. 5. Rough idle, the vehicle seems to struggle to stay running. 6. When changing gears, the shift makes a clunking/grinding noise. The only consistent thing about this vehicle is its inconsistency. The dealership states that the noises are "normal". The regional area service manager has been contacted, and has sided with the dealership. Corporate has also been contacted, and they are investigating the current situation.