Front Suspension Control Arm Problems of Dodge Avenger

I have today owned this used 2013 Dodge Avenger and there are 3 problems that make me cringe. First somehow the back bushings are done on the control arm, it makes a very loud noise over bumps. Second the ac is leaking and now have to take it to Dodge because they make it so I cant do it myself and want me to pay 1000 because its a name your price kinda thing, jerks. Lastly after only 6 years I have rust everywhere. I wash my car every 2 weeks but Dodge has been known to use the cheapest metal to build their cars. Never gonna buy a Dodge again, they make America look bad with the garbage it puts out, how can anybody take pride in the car they own if its crap.

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Tl- the contact owns a 2011 Dodge Avenger. The contact stated that within less than a year of owning the vehicle, the suspension was unstable as the vehicle was swaying back and forth in the rear causing an unstable vibration near the back seats. The vehicle was taken to more than one dealer and they were not able to provide a remedy. The contact received two alignments and the control arms were replaced and the dealers repairs did not fix the failure. The contact stated that one of the two dealers provided a test drive and midway into the test drive, the vehicle was taken back because of how unstable to suspension was in the rear but provided no solution for the vehicle owner. The contact indicated that the vehicle was unsafe to drive at any rate of speed. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 20,000. Dyd.

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The contact owns a 1998 Dodge Avenger. While the contact was driving 55 mph the vehicle hit a bump causing the lower control arm to snap and the suspension to hit the tire and the fender. The vehicle was towed. The vehicle was not inspected by a dealer nor was it repaired. The failure mileage was 114,000. Updated 01/14/lj.

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The car (1996 Dodge Avenger ES) was in to the dealer for service. The dealer called to inform me that the lower ball joints were ready to fall off the car and needed replaced at a cost of $260. I asked if this was the same ball joint that was covered in an earlier recall. After a long pause, the dealer confirmed that it was, and that they would take care of it (fix at no cost to me). A second service appointment was scheduled for a week later. The car went in, and the dealer replaced the lower control arms. When I picked the car up, I drove off the lot and immediately heard a clanking noise when ever I hit a bump with the right front wheel. I inspected the car myself and found a large crack in the frame around the front-most upper control arm mounting bolt on the right front strut tower. I took the car back to the dealer and the service writer remarked boy, that is the largest crack I've ever seen. You shouldnt drive that car because the wheel could fall off. I suppose the ball joints being bad and hammering the suspension caused that [frame] to crack. However, the service writer had no answer when asked how they missed the crack during the work on the lower control arm the day before. After several calls to the service department, the dealership general manager, and to the Dodge customer service phone number; no one at Dodge would formally acknowledge that the defective ball joints caused the stress crack or that a problem existed with the upper control arm; despite multiple complaints on the NHTSA website for sebrings and Avengers with very similar problems. I have digital pictures of the crack if anyone is interested. It has since been fixed for the safety of my wife and children, however I am very displeased with how it was handled by Dodge and the dealer.

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While driving at 10-15 mph left side ball joint broke, and consumer had trouble controling vehicle. Consumer has just had vehicle in dealer repair shop to get right side fixed. Contacted dealer.

While driving 35 mph steering locked up and right side of vehicle fell due to defective front ball joints. Please give any further details.

My car has pulled to the left constantly and consistantly since the day I bought it. It has been in the dealership over 10 times to correct the problem, all the time thinking that it was an alignment problem. The car has been on the "rack" many times and the dealership reported that the car was in alignment according to "specs". The last trip to the dealership resulted in a camber kit being installed on the front right control arm. The pull is not as prominant , but is still present. The dealership has informed us that there is nothing else they can or will do under warranty.

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Received recall notice #00v421002. Contacted and then visited dealership. Mechanic inspected vehicle and provided a sheet of paper, indicating nothing wrong. Everything has been taken care off. Two months later, vehicle involved in an accident due to ball joint causing arm and axle to break. Vehicle was totaled, but at repair shop being repaired. No injuries.

Vehicle had been making a rattling/clunking noise from front end on both sides of vehicle. Tires were crooked because consumer had vehicle jaxed up, and noticed defect in ball joints.

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Vehicle checked in October for recall on defective ball joint boots. Was told by dealer that vehicle was not affected. Three months later had to replace upper and lower ball joints. This occurred at 46,100 miles. Dealer stated that problem due to "normal wear and tear. " customer responsible for repairs. I have seen several other complaints of ball joint failure that have occured after the recall was performed. Was also told by dealer that this failure was minor and it was okay to operated vehicle for a week until I got vehicle repaired.

There was a recall on ball joint boots. I had this checked 10/12/99. According to dealer everything was fine. Three months later, I now have a defectiv eball joint in my rightt front. Dealer states that the recall was only for the boot, which according to them is/was okay. They claim the ball joint failure is due to normal wear and tear at 46,000 miles?.

The front wheel fell ajar due to the ball joint pulling apart causing the mishap. Yh.

Under carriage noise is caused by left and right arm ball joint failure. Yh.

The defective suspension system malfuctioned, causing the control arm to fall and the axle to break, resulting in loss of vehicle control. 3,000 miles later, the other side broke. Cause unknown. Dealer cannot determine problem. Please provide details.

Recall #967. Consumer states that ball joints were not seal as noted in notice.

While waiting to have recall repairs done, front end of vehicle fell out. Unable to drive vehicle.

There are 2 recalls for this vehicle. Dodge refuses to fix the 2nd recall (NHTSA# 00v421002) . They claim to only know about the 1st recall (NHTSA# 99v066003). My ball joints have failed and the rubber boot is ok, but the second recall says to inspect the joint itself , not the boot.