Alternator/generator/regulator problems of the 2011 Dodge Durango - part 1

The contact owns a 2011 Dodge Durango. The contact stated that while driving at an undisclosed speed, the battery warning light illuminated and the vehicle seized. The vehicle did not restart. The contact recharged the battery. The vehicle was taken to the dealer where it was diagnosed with failed alternator wiring and the wiring harness needed to be replaced. The vehicle was not repaired. The contact was informed that the failure was similar to a manufacturer's recall t36, however the contact's VIN was not associated. The manufacturer was made aware of the failure and the contact was advised to report the failure to NHTSA. The failure mileage was approximately 186,000.

Tl- the contact owns a 2011 Dodge Durango. The contact stated that when idle at a red light, then, pressing the accelerator pedal, the vehicle failed to accelerate. The vehicle's power suddenly shut completely off the vehicle was towed to a certified mechanic who diagnosed that the alternator needed to be replaced, as well as, pcm. The vehicle was in the process of being repaired. The manufacturer was made aware of the issue who informed the contact that their vehicle was not included in any recall. The approximate failure mileage was 97,000. Gl.

On August 22, 2020 while driving to and from a restaurant my car components notified me of a battery issue with the red light on. I then kept driving to park the car and while the car was parked it started to stall unusually but the engine car did not stop completely. Then there was heat coming in from the air condition vents with a rubbery smell then I had to turn the car off. I did not want to open the hood because there was smoke coming out of the engine. I was afraid opening the hood might have caused a fire feeding oxygen to the engine. I called usaa roadside assistance and provided me with a wrecker with assumed name sally's towing service. The wrecker was unable to jump start the car and movie it neutrally. He had to forcibly pull the car with the tires locked onto the flat bed. We took it to our mechanic at USA motors. Our mechanic inspected it and found a rare occurrence in which the alternator was overcharging the battery causing the battery and the power train control module to melt thus causing the smoke and foul odor and the car left with no power or control.

Alternator failure.

The battery light came on while driving 45 mph. Before I was at a place to get off of the highway (two miles) the vehicle lost all power and completely shut off. So there I sat in the middle of the highway waiting on a tow truck. The 220 amp alternator had the faulty diode like the ones that have been recalled. The diode failed and caused a dead short. The alternator short ruined the battery and the pcm. This is the t36 recall to a �t� but Dodge says my VIN number shows it's not recalled. The parts and labor were 1411. 88. That's not including the tow service bill or the rental car that I had to use. This is ridiculous that Chrysler is being allowed to rip people off knowing full well its their worthless parts at the root of it all. No government agency should sit by and be a spectator as Chrysler robs thousands and thousands of people at over 1000 each. Somebody needs to take responsibility for their mistake and quit sticking it to the people who were foolish enough to buy this garbage.

Vehicle battery light came on while driving. Two miles later shut off with no control over steering or braking. Vehicle had a faulty alternator which was not covered by the t36 recall. Alternator overheated, ruined the battery and pcm. The alternator was sending reverse polarity when trying to jump start. This is a known issue with the model years. It should be covered in recall and isn�t. This part has ruined my whole monthly budget and is Chrysler's fault.

While driving on highway there was a whining noise coming from the engine. Then dashboard lights started turning on an off randomly, the touchscreen went out. Less than a minute later the entire electrical system shut down and the car completely stopped working. Traveling 45 mph on a busy highway when this happened. Steered the car to the shoulder. There was a burning smell and smoke coming from the engine. Under the hood, it looked like the alternator and/or battery were smoking. Had the car towed to the dealer. I found that there is a recall on 2011 Dodge Durango for a faulty alternator but my dealer told me that my VIN is not part of the current recall.

Tl the contact owns a 2011 Dodge Durango. While driving approximately 40 mph, the vehicle caught on fire. The contact stated that the cabin of the vehicle filled with smoke and the contact smelled a burnt electrical odor. All of the warning indicators illuminated on the instrument panel. The brakes failed and the vehicle stalled without warning. The contact was able to coast the vehicle into a nearby parking lot. The contact exited the vehicle, opened the hood, and noticed that the alternator was surrounded by flames. Upon a second examination of the vehicle, the contact removed the battery cover underneath the front passenger seat to ensure that the fire was contained within the alternator and had not spread elsewhere. The contact stated that the fire extinguished itself (fizzled out). A police report was not filed. There were no injuries sustained. The vehicle was towed to crossroads Chrysler Jeep Dodge ram (4510 whitehill blvd, prince george, virginia 23875, (877) 360-5755) and referred the contact to the manufacturer. The manufacturer was made aware of the failure and provided the contact with reference number: 352-462-90. The contact was informed that the vehicle was subject to NHTSA campaign number: 17v435000 (electrical system). The failure mileage was approximately 97,500.

I had just started driving on the freeway when my dash started dinging and my temp went from cold to extremely hot so I pulled over. There was plenty of oil and water in it(I double checked). I started it up again and it went cold again,as I started driving to the nearest exit off the freeway a few noments later to have it looked at,it all of the sudden it woundnt let me give it gas. It slowed way down in the middle of the freeway. I got it off the freeway eventually it went back to normal then quickly started to make an awful sound. I stopped the car again for the fourth time and opened the hood and hot smoke vame out. After I let it cool for 2 hours on the side of the road it woundnt start. It wanted to but no fuel was getting to where it was suppose too. I had it looked at and no blown rod. They said ot looked like something to do with the fuel something or other. I had it tolled to my home 335 miles away where it sits broke and it cost me 300. 00 thu aaa. Two days later on 8/17/18 I get a recall notice on the brake booster and alternator diode thermal fatigue. The problem I have is my car almost caused a huge multi car collision on I 30 in TX. And it stranded me in a bad neighborhood. .

The alternator causes my truck to stall at times, and not start at other times, I have gone through two batteries as a result of this. It happened last night while driving, I could tell that it was sluggish, and this morning wouldn't start, then, next thing you know, it starts.

Alternator smoking and winding noise and battery light and all dash lights on loss of all power and drained battery while driving.

There was a burning smell & smoke coming from my car. After I turned the car off it went completely dead. I had the alternator and battery replaced by a local mechanic for $640. The next day the car died on me again in the turning lane of a busy street at 4pm. It would not take a boost. I had to wait 2 hours to have my car towed to a Dodge dealer. The alternator was replaced again with a recall alternator but it was found the alternator also burned out the pcm. I had to pay $700 to have the pcm replaced. Dodge/Chrysler recall dept assured me I would be reimbursed for the alternator, battery & pcm. It has been 2. 5 months & no reimbursement. I have submitted receipts 3 times by email & fax. This is the 2nd recall issue I have had with this car. In 2015 the tpm & battery were replaced. I was notified by phone of a sun visor light recall by a local Dodge service center in March but I was not notified of any of the major recalls with the tpm, alternator or brake booster.

On 4/16/18 I brought my vehicle to phillips cjdr to take care of a manufacturer recall. The recall is for the alternator diode thermal fatigue (t36/NHTSA 17v-435. ) when I picked up my vehicle I was informed that no safety inspection was performed on my vehicle prior to it being released back to me. I drove the vehicle home and it didn't seem as if it was driving right, but we thought that maybe it just needed to be driven. The next time we drove the vehicle was 4/25/18, I was able to drive it to drop my children off at school which is only 7 miles away from my home. When I went to start my vehicle, it would not start. It appeared to be that the vehicle was getting no power. After 3 attempts to start the vehicle it started we were able to drive the vehicle back home. At this point the vehicle had no electrical functions and would not start. 5/5/18 my mechanic inspected the vehicle and asked what had been going on. I informed him the vehicle was just at the Dodge dealership for an alternator recall. When he saw melted wiring and electrical components he told me to get my vehicle back to Dodge. 5/11/18 I contacted phillips Dodge and made them aware of the problem at hand. The service department manager gary informed me to get the vehicle back there ASAP. 5/14/2018 I was informed that the issue was the tipm and provided me with a quote to replace the part. I asked him what went wrong with it and he notified me that they could not conclusively determine what would have caused a fire in the tipm. But they could come to the conclusion that it was a repair I was responsible for and not linked to the fact that my vehicle was in their service department for a recall on a part directly related to the same problem I am experiencing.

T36 alternator. I got a recall in the mail for me to take my car to a dealership to diagnose my alternator. The dealership said that my alternator was not listed as affected from my VIN. A while afterwards, I was driving with my friend in the car and my car systems slowly began to shut down and my vehicle began to smoke from under the hood. After having my vehicle towed by triple a to a local mechanic, the mechanic told me that my car's alternator had failed. I paid $638. 60 out of pocket for a replacement alternator. My car experienced the exact reasons for the t36 recall. Luckily I was pulling over from a city street as my vehicle lost power and caught on fire. But had I been going 60-70mph on the highway, I could've easily lost control of the failing vehicle and personally died. I have talked with Chrysler about this issue several times and they insist that my VIN does not show a faulty alternator. After having my car dangerously shut down on me and catch fire, Chrysler phone operators don't seemed bothered with my situation because the t36 recall is "VIN specific and doesn't apply to my vehicle. " I'm wondering if I need to have a lawyer look into this to save other drivers from dangerous driving situations like the one I was put in.

I was driving home from work at night. My battery light came on. Just got a new battery a few months ago when wiring harness was replaced, because of headliner fire, due to sun visor recall. So, I pull into a parking lot, all kinds of strange lights started flashing car completely lost all power, no lights no emergency lights, nothing! looked under hood and the alternator was smoking. Called corporate said it was a recall but they do not have a fix for it. I have to come out of pocket and pay for repairs and be reimbursed by Dodge. It also ruined my battery. Car is still being serviced so don't know if anything else was damaged as of yet. I will update.

(ec - duplicate to odi #11062229 and 11062230?) tl the contact owns a 2011 Dodge Durango. While driving 50 mph, the engine stalled without warning. The vehicle was pulled over to a shoulder lane and was unable to restart. The vehicle was towed to a lakeland Chrysler Dodge Jeep ram (2875 mall hill drive, lakeland, FL, 33810) where it was diagnosed that the alternator, battery, and power control module failed and needed to be replaced. The vehicle was not repaired because parts were not available. The dealer informed the contact that the vehicle was included in NHTSA campaign number: 17v435000 (electrical system), but the parts were not available. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was approximately 87,000.

(ec - duplicate to odi #11062230 and 11062221?) tl the contact owns a 2011 Dodge Durango. While driving 50 mph, the engine stalled without warning. The vehicle was pulled over to a shoulder lane and was unable to restart. The vehicle was towed to a lakeland Chrysler Dodge Jeep ram (2875 mall hill drive, lakeland, FL, 33810) where it was diagnosed that the alternator, battery, and power control module failed and needed to be replaced. The vehicle was not repaired because parts were not available. The dealer informed the contact that the vehicle was included in NHTSA campaign number: 17v435000 (electrical system), but the parts were not available. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was approximately 87,000.

The contact owns a 2011 Dodge Durango. While driving 50 mph, the engine stalled without warning. The vehicle was pulled over to a shoulder lane and was unable to be restarted. The vehicle was towed to local dealer (lakeland Chrysler Dodge Jeep ram, 2875 mall hill drive, lakeland, FL, 33810) where it was diagnosed that the alternator, battery, and power control module failed and needed to be replaced. The vehicle was not repaired because the parts were not available. The dealer informed the contact that the vehicle was included in NHTSA campaign number: 17v435000 (electrical system), but the parts were unavailable. The manufacturer was not notified. The VIN was unknown. The failure mileage was approximately 87,000.

My alternator short circuited and smoldered in the middle of a busy street with my 3 yr old in the car. I was able to get my son and I out of the car luckily. After getting it towed to a mechanic it was replaced for over $1100! however, my on-board computer may have potentially fried as well so it is currently at a Chrysler/Dodge dealer. After researching I found the alternator was recalled. I spoke with the dealer's service and they stated that I should receive something in the mail about the recall "any day" since I never did. I was told I would have to pay upfront for the repairs as well and would be reimbursed "in about a month or so. " this recall was on 6/9/17. It is December! there is still no remedy for this as stated by my dealer as they said "parts for this recall won't be available until after the 1st of the year. " this is neglect and laziness on the part of either the deal or Chrysler as a whole! if my son and I were on the highway we could have been seriously hurt or even worse! how, after 6 months, is there not parts available for this major recall?!?!?!?!.

Follow up to previous complaint, running out of characters and files not uploading. The vehicle has slowly but increasingly becoming harder to slow down. Day by by, the vehicle requires more and more brake pressure. Not a single dealership has parts for both outstanding recalls on my vehicle (t59- brake booster water shield and t-36 - alternator at exceptional risk of catching fire. ) mopar has no idea when the parts will be available either. According to the NHTSA policy for automobile manufacturers who issue recalls, they must do so in a timely manner. For t59, the water shield affecting braking ability being issues in November of 2017, coming into January of 2018 still with no parts is absurd even more absurd than that is the t36 recall of several different models, stating that the alternator can potentially catch fire which could also lead to a very devastating situation. That recall was issued in June of 2017 and it is January of 2018 and those replacement alternators are still not available. My car has become a ticking time bomb just waiting to go off and I do not feel like Dodge is taking these recalls seriously enough. I do feel like the braking issue recall has contributed to my accident in November, creating a point on my driving record, and now a dmv hearing for driving competency. The safety of my vehicle has been compromised severely, which compromises my safety, my passengers safety, and all of the other drivers on the road as well. Dodge/mopar seems to not care very much about these issues and keep referring me to the dealerships. Ive been trying to get in since November before my accident to have the water shield evaluated and brakes as well for damage. And given the history of recalls for my vehicle alone, the other 2 recalls for vanity mirror wiring potentially catching fire and also fuel pump failure, my Dodge met the criteria for both.

The contact owns a 2011 Dodge Durango. The contact stated that the battery indicator illuminated. Upon turning the vehicle off and on, the indicator did not illuminate again. The day after the warning indicator flashed, while the contact was reversing the vehicle out of the driveway, the instrument panel warning indicators flashed, the lights flashed, and there was a loss of power. The vehicle was parked near the contact's residence. Upon turning the vehicle off, it failed to restart. The contact was not notified, but the vehicle was included in NHTSA campaign numbers: 17v572000 (service brakes, service brakes, hydraulic) and 17v435000 (electrical system). The dealer (all american Chrysler Jeep Dodge fiat of san angelo, 4310 sherwood way, san angelo, TX 76901, (325) 284-3032) indicated that they would schedule an appointment on 11/27/17. The dealer stated that they would replace the alternator assembly with the same part, but the part was unavailable. The manufacturer was notified of the failures. The failure mileage was not available. Parts distribution disconnect. VIN tool confirms parts not available.

My Dodge Durango got an error on the dash, indicating a charging system failure and it smelled like something burning. Since there is an open recall (t36) for a faulty alternator I contacted the dealer to find out if they have them in stock yet. They asked me to bring the vehicle in. The service adviser told me that it was likely the alternator that had failed. The technicians subsequently told her it was literally smoking and that it had definitely failed, and that they would replace it with another of the suspect alternators as they didn't have the new ones from Dodge yet. During the 5 days they had my car the techs replaced the alternator, but the system was still not charging. They then found that the battery had failed, presumably due to the faulty alternator which was shorted internally. After replacing the battery, the charging system was still not working so they determined that the pcm (programmable computer module) had also failed. The service adviser contacted the Chrysler rep to get approval from Chrysler to replace this expensive part under the recall. The rep claimed that, since the inline fusible link on the cable from the alternator to the pcm had not burned up, the problem was not that the alternator had caused the module to fail. (there were zero issues with my car prior to that error light coming on. ) he would have us believe that all the electrical failures were a huge coincidence and denied responsibility. The dealership didn't agree and was certain the alternator had caused the failure. They went around the rep and got it covered under an emissions warranty. However, I had to pay a $150 deductible which is wrong. This recall poses a serious risk of causing a fire, loss of electronic controls. Chrysler should not be able to deny subsequent damage caused by the recalled alternator failure and I should not have to pay $150.

The contact owns a 2011 Dodge Durango. While reversing the vehicle to park in a parking area, an abnormal noise was heard. The vehicle was turned off and, when it was restarted, the abnormal noise continued. Upon inspection under the hood, the contact observed smoke and flames. A fire extinguisher was present to extinguish the flames. The alternator assembly was disconnected, but it had burned along with other nearby parts. The vehicle was towed to the dealer (dwayne lane's Chrysler Jeep Dodge ram, 10515 evergreen way, everett, wa 98204, (425) 267-9000) and the part was replaced with the same part and the battery. The dealer indicated that the part was unavailable for NHTSA campaign number: 17v435000 (electrical system). The vehicle was included in NHTSA campaign number: 17v572000 (service brakes, service brakes, hydraulic) the manufacturer was notified of the failure. The failure mileage was not available. VIN tool confirms parts not available. Parts distribution disconnect.

The contact owns a 2011 Dodge Durango. While driving 25 mph, the contact became aware of smoke under the hood of the vehicle and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to napleton Chrysler Dodge Jeep ram (3701 northlake blvd, lake park, FL 33403, (888) 603-6213) where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 17v435000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 96,000.

The contact owns a 2011 Dodge Durango. While driving at an unknown speed, the alternator overheated. The vehicle was taken to a local dealer (larry h miller Chrysler Jeep Dodge ram albuquerque, 8528 lomas blvd ne, alburqueque, nm 87110) where it was diagnosed that the high voltage caused the computer main board to fail. The manufacturer was notified of the issue and opened case number: 32398239. No further assistance was provided. The VIN and failure mileage were unknown.

The contact owns a 2011 Dodge Durango. The contact stated that while driving at 40 mph, the vehicle stalled and the instrument cluster failed. The vehicle was towed to a local dealer dadel and Dodge Chrysler Jeep ram located at 16501 s dixie hwy miami FL 33157 where it was diagnosed that the alternator needed to be replaced. The vehicle was repaired however the failure recurred. Upon leaving the dealer the vehicle stalled and was informed to replace the battery. The vehicle was repaired. However the vehicle stalled again. The vehicle was towed to the same dealer where it was informed that the battery and computer board needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened case # 32410393 but did not offer further assistance. The vehicle failure mileage was 111,000. The VIN was not available.

Yesterday I started my 2011 Dodge Durango up on my lunch break. The vehicle then omitted a high pitch sound. It almost sounded like sirens, and the sound got louder as I began to drive. About 30 seconds after the noise, my battery light came on. After arriving at my work 5 minutes later, I called my husband and he said it sounded like an alternator issue. The vehicle was parked a little over 3 hours when he arrived to my work. He popped the hood, and smoke had filled up in there. He couldn't tell where the smoke was coming from because it was everywhere. He eventually got into the vehicle underneath the passenger seat to unplug the battery. At that point we called a tow truck to take it to the dealership. When I tried to get the key fob into the ignition, it would not go in without force, as something had melted inside there as well. I checked the NHTSA database for any problems, where I did find a recall for the exact same issue for my year, make and model. However, after entering my VIN#, the recall said it did not apply to my vehicle. I think this should be investigated further, as this could have turned out to be a deadly scenario.

The contact owns a 2011 Dodge Durango. While driving approximately 45 mph, several warning indicators illuminated, the steering seized, and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to champlaign Dodge (located at 1906 moreland boulevard, champaign, IL 61822, (217)352-4273) where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 17v435000 (electrical system). The manufacturer was contacted. The approximate failure mileage was 101,500.

On August 19th I was driving with my kids when all of a sudden all the warning lights along with my seatbelt warning lights started to go on and off. My radio and my control panel started to turn on and off on its own. Also the ac stopped working, it sounded like it was running but no air flow would come out. Then I began to have no acceleration. We researched that there will be a recall on the alternators for my 2011 Durango but because nothing has been released Dodge told us we are on our own. This could have caused an accident and I had no warning about what could happen. This is a big safety concern especially when this is our family car and my kids are with me in the vehicle.

The contact owns a 2011 Dodge Durango. The contact stated that the vehicle experienced a complete loss of power and would not shift into neutral in order to be moved. The vehicle was towed to the river oaks Chrysler Dodge Jeep ram dealer (4807 kirby dr, houston, TX) where it was diagnosed that the alternator and battery were defective and needed to be replaced. The vehicle was repaired. Two weeks later, the contact received notification of NHTSA campaign number: 17v435000(electrical system); however, the parts to do the repair were unavailable. The manufacturer was made aware of the issue and was able to confirm when the parts would become available in December. The contact was informed that she would not be reimbursed for the previous repair. The failure mileage was approximately 60,000.

I have a 2011 Dodge Durango with 53000 miles on it. The alternator has went out and needs to be replaced. There is a NHTSA campaign number 17v435000 that describes my vehicle perfectly, yet my VIN number is not included. Luckily I got my vehicle in to the dealer before the vehicle shut off during driving on a highway or road. This could have happened. There are a lot of people that have had similar complaints that they have the same make, model, engine, alternator that is in the recall, yet theirs is not included. I really hope Dodge/Chrysler expands this recall because it isn't just limited to the vins that they have notified. The system is definitely more wipespread and can be proven easily by all the complaints similar to mine. I have contact Dodge and they have not been helpful so far. This will end up costing me almost $900 on a part that should be recalled. They need to be held responsible for this.

While driving, a load whining noise started coming from the engine compartment. Shortly after, the a/c started blowing hot air. We stopped the vehicle and turned off the engine. When I opened the hood, smoke was coming from the alternator and it was very hot. When I got the vehicle home the battery was drained of electrical power. The alternator was removed and the battery post had a short circuit to ground.

The contact owns a 2011 Dodge Durango. The contact stated that while driving at 30 mph, the contact heard an abnormal noise when the abs warning light illuminated. In addition, all of the warning lights illuminated, the a/c failed then the radio and then the vehicle loss all power. The contact was able to pull the vehicle to the side of the road. The vehicle was not able to restart. An eyewitness (family member) was contacted and able to assist and notice the battery was extremely hot and the power cable to the alternator. The eyewitness disconnected the alternator, replaced the battery, and drove to the contact's home. The dealer (ram country Chrysler, Plymouth, Dodge, Jeep, located at 36111 us -90, del rio,TX, 78840) was contacted at 888-636-1505 where they advised that the vehicle was not included under the NHTSA campaign number: 17v435000 (electrical), however that the vehicle could be schedule to be brought in to be diagnosed. The vehicle was not diagnosed due to the diagnostic fees. The manufacturer was made aware of the failure and confirmed the vehicle was not included in the recall, however that she would escalate the failure but no additional assistance was provided. The failure mileage was approximately 130,000.

Driving home from a family trip 220 miles away my 2011 Durango dash lights and gages went haywire flickering on and off, windows would not roll down, ac went out but heat was blowing, loud high pitch sound came from the engine, radio went out, wipers going on full speed and could not turn them off. Finally we lost power steering, parked and the car shook bad as we turned it off. Went to turn on and nothing it wouldn't start. Aaa came out said alternator was toast, replaced that then it said battery was dead,( couldnt even get the vehicle in neutral to tow), so replaced that. Was able to drive for about 3 miles and it started all over again but this time a bad smell (burning smell) came from under the passengers seat, battery was making a sound and was extremely hot! I had my 3 little kids in the car with me and this thing could have blown so we had it towed! it has 79000 miles on it, never had an issue, and just had the recall done about 2 weeks prior that supposedly prevents this! the dealership has it now. Ive just dumped $700+ and it didnt even fix it! this could have caused a serious accident for my family and others or worse caught on fire with us in it! this was my first Dodge and will be my last especially if Dodge does nothing to fix this!.

When driving my car the alternator failed and started smoking without warning. The car lost all power luckily I was able to cost to safely and get off the road. My problem is I seen a recall for this very issue but my VIN was not in the recall. This is completely unacceptable as my failure was exactly what the recall is for. Not only did my alternator short out and almost catch fire it fried my pcm. Now it sits in the shop and is costing me almost $1500 to fix. How is it ok for them to only recall some cars and mine has the exact same safety recall but my VIN is not covered.