Alternator/generator/regulator problems of the 2011 Dodge Durango - part 2

The contact owns a 2011 Dodge Durango. While driving 55 mph, the vehicle stalled and all the warning indicators on the instrument panel illuminated. The vehicle was towed to westbury Jeep, Chrysler, Dodge, ram (100 jericho turnpike jericho, long island,11753 (888) 571-6211) where it was diagnosed that the alternator malfunctioned and overheated. The vehicle was not repaired. The contact researched online and found an upcoming recall to be issued on August 24, 2017, but was not sure if the VIN was included. The manufacturer was notified of the failure and was awaiting a callback to verify if the VIN was included in the upcoming recall. The failure mileage was approximately 90,300.

While sitting at a stop light my wife noticed smoke coming out from under the hood, when she pulled over she found the alternator smoking. She immediately shut the car off , but parts of the alternator are burnt. The battery was extremely hot as well telling me it was overcharging.

We were driving our 2011 Dodge Durango to the dealer because the battery light had come on. While waiting in the left turn lane, everything went haywire. Windshield wipers started, lights coming on and off, etc. There was a faint burning odor and the car completely shut down. Couldn't remove key and emergency flashers wouldn't even work! had it towed to the dealer where they confirmed it was the alternator. Also blew battery, engine component and other things. So far, it is not showing up under any recall but hoping . . , I have called fac and gave them the information.

While driving on the interstate, my battery indicator light came on. I immediately exited the highway. Upon doing so, I could smell something burning. I pulled into an auto zone in sallisaw, ok. I asked an employee to test my battery and alternator. When the hood of my 2011 Dodge Durango citadel was lifted, it appears my 220 amp alternator was burning. Smoke was coming from it and it had the smell of something burning. My car shut off. I had to be towed to a Dodge dealership where it was discovered that my alternator did burn and it also fried my battery and the pcm module. All 3 repairs and labor cost me $1,600, not including the towing of my vehicle. After much research, it appears that I'm not he only customer who has experienced this. Unfortunately, the recall is only on the 160 amp. This is safety issue that needs to be checked. The service guys stated that there was a malfunction and that my car could've easily caught fire trapping us in.

The contact owns a 2011 Dodge Durango. While the vehicle was stationary, the alternator caught fire and the contact smelled a burning odor through the air conditioner vents. A police report was filed. The fire department extinguished the fire. There were no injuries. The vehicle was towed to auto-excel in akron, ohio where it was determined that NHTSA campaign number: 14v634000 (electrical system) was the cause of the fire. The manufacturer was made aware of the failure and stated that the VIN was not included in the recall. The failure mileage was approximately 90,000.

Vehicle was parked at work. I got off work came to vehicle entered and started engine after about 1 minute, a buzzing sound came from under the dash, then I began to smell smoke like burning wires or something electrical under the dash. Then I saw smoke coming from the engine compartment (under the vehicles front hood). By this time about 1 minute had passed with the engine idling in park. I opened the hood and looked in to see that the alternator was smoking and red hot inside. I tried to turn off the engine, but no response from the ignition button, then crazy electrical things happened with lights dash wipers and etc. , then the engine died, and there was not any power or battery everything was dead. I am glad I was not out on the freeway when this happened, or had the family with me. Vehicle was towed to auburn transmission and auto repair. Ph. (253)737-5913 it is my belief that the alternator went to a dead short and killed the battery so fast, it was amazing to see. I thought there would be some kind of fuseable link to prevent such a thing from occurring. That is a most dangerous design, fire prone.

Received a notice of recall that the alternator may catch fire. After 5 months, parts are still not available. I am afraid to drive the car on a long trip.

On July 3 I was driving our vehicle on a country road when the battery light came on shortly after pulling out of the driveway. We had been on vacation and figured the car had sat for 10 days without being driven and just needed a charge. The light indicator came and went before the car started doing weird things: hazard lights, windshield wipers, seatbelt light, etc. The car quickly lost power and everything locked up leaving us stranded on the side of a gravel road. We couldn't even release the keys from the ignition. There was a burning smell and the car had to be towed. The alternator went out, in turn burning up the ems system. This part is on national back order. We have been without a car for over two weeks now. The recall for the alternator was for a smaller amp. Ours is a 220amp. They are telling us production of the part may take up to 10-12 more days.

On 06/23/17 while driving my 2011 Dodge Durango my battery light came on with in the next mile I turned to pull off of the road to ensure everything was ok my dash lights went haywire and excessive heat started coming out of my vents and a burning smell started the vehicle shut off and would not do anything or restart. My vehicle was towed to the auto repair shop and it has been determined that the battery is dead, the alternator is dead and the pcm is fried. . . . . While do some research I came across a recall the p60 recall for the alternator fir the Dodge Durango years 2011-2014 which would be the same vehicle I have other than the alternator is 160 amps and my Durango has a 220 amp alternator. I believe that this needs to be investigated to include the 220 amp alternator under the same recall as the p60, because the vehicles are the same and it appears that the issue I had is the same as the 160 amp alternator. . . . . . .

My vehicle was in motion on a city street when it completely shut down without warning. The engine stalled and there was no power to the vehicle whatsoever. I was unable to steer, brake, put the car in neutral, roll down windows, unlock doors, or have my hazard lights on. I was blocking traffic and had no way to signal to other drivers that my vehicle was stalled in the middle of the road. After having it towed to the dealer, I was told the alternator shorted out, which in turn fried the battery and powertrain module. The dealer agreed to pay to replace the powertrain module at no cost to me but the remaining repairs cost me $1300. Upon doing some research I discovered that as of October 2014 more than 435,000 vehicles were effected by an alternator recall, including cars the same make, model, and year as my own. I found other complaints online of owners of the same type of car who experienced a similar breakdown while driving and they were told that the repairs would not be covered. I called Chrysler's customer service line and they investigated the issue but refused to pay for the work. Having a car stop driving without warning while in traffic is extremely dangerous. Knowing there are other vehicles out there experiencing the same issue indicates to me that the alternator recall should be extended to include additional cars. I would like to be reimbursed for my expenses and to be sure that other drivers do not experience this dangerous situation that could easily result in a very serious car crash.

On June 14, 2017 I was driving my 2011 Dodge Durango home from work and the battery light came on while I was on a busy highway. I exited the highway and pulled into a mall parking lot and suddenly the interior temperature of the car became extremely hot, so hot, I could not stay inside of the vehicle. I started to see and smell smoke, so I turned the vehicle off and opened the hood; as I it opened there was a large amount of smoke and I closed it to snuff out any fires. I had the vehicle towed to my mechanic and was told my alternator had gone bad. The explanation I was giving was: the silicone diodes in the alternator rectifier bridge may experience thermal fatigue due to cyclic loading from the electric hydraulic power steering (ehps) system, eventually resulting in no output, reduced output, or a fully shorted to ground condition. These failure modes vary in their time to failure and warning to the driver. Depending on the failure mode and timing, system voltage may drop to critically low levels, disabling systems such as the anti-lock brake system/electronic stability control, engine control module/central body controller, or a total vehicle electrical system shut down (in the event of a short to ground failure mode). I experienced a total system shut down. The alternator not only failed but shorted out my battery, fuses and computer module. I called Dodge corporate and only received an apology. . . . Dodge has a recall p60 recall which applies to 160amp alternator. This recall was not applicable to my vehicle because it has a 180 or 220 amp alternator but if it is failing like the 160amp alternator then Dodge should be responsible for the defective part.

Takata recall. While the car was in March, the alarm of battery appears and in some seconds there started appearing system alarms of assistance of parking, airbag, brake, etc. What forced me to stop me to avoid an accident. The alternator failed suddenly, without giving any previous indication of the fault. On having checked your page the fault that happened is the same of the recall p60. Nevertheless the happened on having checked safety campaigns of my vehicle for number of VIN does not appear any slope.

I have had to replace the alternator in my car twice and I'm now at a repair shop preparing to replace it a third time. There is a recall issued that I've been told my car doesn't qualify for - rc-p60-14. I've read the description on the recall bulletin and discussed with service personnel at the dealer as well as the shop I'm at now. They believe my issue is the same yet Chrysler refuses to acknowledge that my vehicle qualifies. Chrysler recall assistance has told me that they have received similar complaints and to keep my receipts. I would appreciate any help with this matter.

Faulty vehicle 180 amp alternator caused a very dangerous situation for me and my passenger and other vehicles driving behind me that required a sheriff to keep other vehicles from wrecking while trying control the vehicle while driving. The dashboard and all eletrical functions started going haywire all at the same time when driving on a very winding curvy busy back road, lost steering controll, all message center lights flashing and wipers going all at the same time hot air blowing through ac vents, then vehicle abruptly stops while smoking acting as it seemed to be over heated or something burning. Had to manually get doors unlocked to get out of vehicle quickly before another vehicle would hit us. Vehicle key stayed stuck in the ignition and vehicle could not be started or placed in reverse or neutral to push the vehicle to safety to make sure other drivers would not crash where the vehicle abruptly stopped, this happend while vehicle was running with no warning signs prior to happening. How can Dodge only recall 2011 160 amp alternators and not the 2011 180 amp alternators that are clearly putting the customers and others lives in danger for the same issues. This needs to be recalled and repaired. This faulty alternator issue is causing damage to all 2011 Dodge Durango and costing drivers to almost be in serious accidents and lots of money for repairs. When purchasing vehicles we are trusting that they are safe.

May 2017 my daughter was driving her 2011 Dodge Durango with 68k with two kids in the car, the battery light came on and then went completely dead shortly after. We got it to an electrical shop to find the battery was dead and the 180 amp alternator had stopped operating. After some researching I found a recall (p60) and it only applied to 160 amp alternator. I called Chrysler (case #31556595) to see if they could help and was denied. We had to pay for the repair which cost me $400. 44. I feel this is a safety issue that should be included in the recall.

The contact owns a 2011 Dodge Durango. While driving 25 mph, the contact heard an abnormal noise and smelled a burning odor in the vehicle. Afterwards, black smoke appeared and the vehicle experienced a complete loss of power. The contact observed flames; however, after the loss of power, the flames extinguished on their own. The vehicle was towed to the dealer where it was diagnosed that the failure occurred due to the alternator. The vehicle was not repaired. The manufacturer was notified of the failure and referred them to NHTSA. There were no injuries and a police report was not filed. The failure mileage was approximately 65,000.

While driving my 2011 Dodge Durango to the store the check engine and battery light appeared, I drove the vehicle to o'reilly to have them test it, it showed the alternator was bad, I purchased a new alternator from them and within 1/4 mile of leaving o'reilly my dash lights started flashing windshield wipers started going and the car died in the middle of an intersection. Some passer-by's helped push my car into a parking lot where my husband met me and installed the new alternator, still the car wouldn't do anything. Had it towed back to the house and kept it on a charger (advice from the tow truck driver) and still the next day nothing, meanwhile researching the problem online and saw this was a common issue among Dodge drivers. I called Dodge and they said my particular alternator had not been recalled and there was nothing they could do. The car said key not detected the following morning after being charged all night. I then had it towed to a mechanic, they said the pcm and the battery were fried and had to tow it to Dodge for the new pcm. So a new alternator, new pcm and battery, then finally my car was recalled 8/2017. I was sent a recall notice stating if I had already had it repaired I was eligible for reimbursement and to send in my receipts and I would have payment in 60 days. At day 78 I called the fca assistance center and was told they had everything to call back in a week, I called back in a week they wanted more documents which I had already sent, but uploaded again, I called then every other day following up just to be told yesterday my request is denied. They are saying that there is no proof that the failed alternator caused the pcm and battery to fry, so they are not reimbursing me for anything. I am still waiting for a manager to call me back wishful thinking out $1779 for now.

While driving, all warning lights suddenly came on dashboard. Vehicle then stopped in the middle of the highway. Something overheated, because I could smell something burning under the hood. I could not get the vehicle to start again or even put it in neutral. I had to call a tow truck. There is a p60 recall for this type vehicle that describes exactly what is going on with mine. The recall as of now is for alternator with 160 amps and I have 180 amps. This too needs to be added to the recall because of safety issues.

The alternator shorted out, I was in a parking lot at a grocery store and it just died like turning off the key. I tried restarting the vehicle and it would do nothing. Had it towed to a local repair shop and what they found was a shorted alternator. The shop checked for TSB's and recalls and found a recall for like conditions on vehicles equipped with a 160 amp alternator. My vehicle is equipped with a 180 amp alternator according to the dealer and isn't covered. My question in this matter is. Did the 180 amp alternator use the same rectifier assembly as the 160 amp alternator?.

My wife was driving the vehicle when the battery light came on. A few minutes later all the lights on the dash came on, the wipers came on, and the car shut off. Luckily she was able to get to the side of the road, but the car was locked, and nothing worked. I tried to jump start the car but it would not work. I replaced the battery and drove it home 3 minutes away, and the battery light came back on. I could smell a burning wire smell, and the battery and alternator were very hot. I read online about numerous problems with the 160 amp alternator, and that many had been recalled. I called the Dodge dealership and they said my vehicle does not have any open recalls. This seems to be a major safety problem. I replaced the alternator myself and the next day the battery light came on again. At this point I am not sure what is wrong, but have read online that many people had this issue and it blew either the fuse panel, or a pcm. This is the 3rd electrical issue I have had with this vehicle between 0 and 57,000 miles.

Very unclear how my Durango was not included in the mass recall of alternators that immediately stop working and start to burn. Mine did just this, stopping my vehicle in the middle of traffic and almost causing an accident. I also smelled burning and there was smoke coming from the engine. It was towed to a nearby auto shop whereupon the alternator was replaced but the vehicle still did not operate. It was then towed to ganley Chrysler Dodge and that alternator removed and another put in. The vehicle also incurred costly repairs to the computer (pcm) system failing due to the alternator. I do not feel this is a normal wear and tear issue at 85k miles. I have called Chrysler and they refuse to assist, claiming I should not have had it repaired before calling them. The dealership never gave me an indication that I should proceed this way.

Dodge/Chrysler/Jeep said that they will not include my car in the p60 recall because my car's alternator was not supposed to be apart of the recall. This is the recall in which some of the Dodge Durangos have a faulty alternator that eventually fails, unexpectedly and may cause damage to other parts of your abs, ecm, pcm, battery or other parts of your electrical system. On Dec. 26th, 2016, I was driving when I began to smell an electrical-like, smell. We found out that my alternator failed and the next day, it began smoking and shooting sparks while at the mechanic's shop. I call Dodge, asking about the recall (after the mechanic that we hired discovered that many other Durango owners experienced the same issues) and Dodge said that my car didn't have the correct ampherage of alternator to be included (the recall includes 2011 Dodge Durangos with a 3. 6 l engine and 160 amp alternators only). However, the alternator that the mechanic removed and replaced was the correct # of amps for the recall (160 amps), even though the factory spec sheet for my truck (which was read to me by a staff member at Dodge corporate's recall line) says that it should have a different # of amps (my truck is supposed to have a 220 amp alternator on it, but when the alternator failed, the mechanic removed a 160 amp alternator off of it). Now I have about $1500 worth of repairs for this truck and no one is taking responsibility. My truck either has a 160 amp alternator that the prior owner of my truck put on it which subsequently created the p60 recall problem or Dodge screwed up and put the wrong alternator on (a 160, instead of a 220) or the wrong info about my alternator is included on the factory spec sheet.

This is the 3rd time since August 2016- so 3 to 4 months timeframe- my Dodge Durango has died on me while driving. This means a complete loss of steering, lights, power, the vehicle is completely dead. This is a safety issue. I can barely make it to the side of the road without crashing. An investigation needs to be opened up regarding this. They have recalls against the alternator but are not honoring them.

Vehicle has had campaign 14v530000 (and all other recalls and powertrain TSB's) performed. While driving on highways and rural roads, engine shuts off abruptly, causing loss of steering assist and only a couple brake actuations before brake assist is lost (occurred before tipm campaign, still shuts off after campaign). Typically occurs during coasting or mild braking when preparing to enter a turn (does not matter if right or left turn). No "check engine," alternator, or other warning lights appear on the dash (as they would if the engine stalled) -- it is as if ignition switch were immediately turned off. Occasionally when engine shuts off, the instrument cluster gives a forward collision warning disabled warning (but the fcw does not beep, alert, signal, etc. Before the engine shuts off, and there was no obstacle to set off or block the fcw). Since engine seems to shut off, there are no codes active or stored after the engine shuts off. Repeated trips to dealership, and they can not diagnose, or cause the issue to occur.

Wife was driving and battery light turns on after few miles she stops on my daughter work ( ghirardelli warehouse in lathrop California ) she called me saying that vehicle was smoking, she and my youngest doughter got out of the vehicle, the alternator was burning, when it was checked also the batery was damage and the fuse box, I asked manteca CA Chrysler dealer and they said that the can't do anything than repair the vehicle in my own cost becouse there is not a recall for this vehicle but I know that this happen alrady in others Dodge Durangos thats why im writing this complain. My vehicle Dodge Durango crew all awd 2011.

We were driving down the highway and our battery light turned on I immediately exited and since the dealer I purchased it at was just about a mile away I drove it there as soon as we hit the corner about a block from the dealer my dash started flashing my seat belt warning lights started flashing radio display went out park assist went out windshield wipers came on ac started blowing hot air the dealer said it was my alternator and battery paid 1500 to get it fixed drove it home and 2 hours later went to run some errands and had the same exact problems happened except this time it completely shut down power steering good thing I wasn't on a busy street or it could of been pretty bad had to get my car towed home since dealer was closed now Monday morning service department sent a tow truck for my vehicle let's see how much this costs me now.

The contact owns a 2011 Dodge Durango. While driving, the contact observed an abnormal odor coming from the vehicle and the check engine and battery indicators illuminated. It was diagnosed that the alternator and battery failed. The vehicle was repaired. The VIN was not included in NHTSA campaign number: 14v634000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 75,682.

While driving on the NJ turnpike aprox 75mph 10/25/2016 the battery light came on. SUV begin to lose power and tactometer was revving high. Made it to my local tire shop upon pulling there was smoke coming from under the hood. The alternator blew up and a small fire started. Upon replacing the alternator the SUV still will not start.

Pulled into a shopping mall had a weird burning smell shut off car lifted hood a lot of smoke coming out of engine compartment car completely dead had it towed to shop they inform me that alternator, battery dead. After fixing they find out ecm is fried! now come to find out there's a recall on the alternator! I was just at dealer fixing the fuel thing that was recalled cause car died then too had to have it towed! why didn't dealer fix alternator thing too when I was there now I have to pay $1500 to fix??.

I was at the mall pulled into parking lot smelled a burning smell so I turned off engine and opened hood smoke started coming out no fire though tried to start vehicle again car completely dead. So had car towed of course was in parking structure and structure was so small no tow truck could fit inside so had to call a mobile mechanic to come out and he bypassed something to get car started drove car to outside parking lot so car could be towed. Mechanic said alternator and battery fried. So replaced them. Come to find out that pcm was also fried so need new brain for car! looked on website Dodge/cryseler have recall on alternator. . . . You guessed it not on my vehicle though!! there is a recall on 2011 Dodge Durango alternators but not on mine yet my alternator goes out for no apparent reason!! ridiculous.

The contact owns a 2011 Dodge Durango. While driving at approximately 60 mph, the battery warning indicator illuminated and a burning odor entered the vehicle. An excessive amount of smoke emitted from underneath the hood. The vehicle was maneuvered to the side of the road. After a while, the contact drove the vehicle to the dealer where it was diagnosed that the alternator caught fire and would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 97,000.

Upon starting my 2011 Dodge Durango I noticed a whining noise coming from my engine. Drove around the parking lot for another for a minute to see if the noise would stop, I parked the car turned it off and started it again the noise was still there. I drove the car towards my home, the noise stopped about 5 minutes later the battery light came on. I took the car to the nearest auto store for them to test the battery. Upon opening the hood of my car smoke came pouring out with an awful burning smell. I was advised that I was not to drive my car that it was cause more damage due to the alternator being very hot to the touch and smoking. My vehicle was fixed, the problem was the alternator, my vehicle has 72,000 miles. This is the 4th major issue with my vehicle.

This morning I started my car as usual to take my kids to school. I got about 1/2 mile from my house and could smell an electrical burning type smell. I pulled over but could see nothing. The car was still running. I proceeded about a mile to the school with the smell still throughout the car. Just before I pulled back to my house going about 35 miles per hour my engine light came on, followed by my battery light. The radio went all haywire as well. I was able to pull up to the front of my house. I shut the car off and had my husband come take a look. He opened the hood and smoke came out. It smelled very hot like there were wires on fire. I tried to start the car again and nothing. I can't even get my key out of the ignition. He touched the alternator and burned himself. I had to call roadside assistance to have it towed to the repair shop. It sat for 2 hours waiting and when the tow driver came he could still smell the burning and when he tried to touch the alternator he still couldn't said it was very hot. He tried to jump the car and sparks came shooting off the battery terminals also. I have noticed many complaints with this same issue and no recall???? only the 180 amp alternators??? last year my car had to sit for 4 months because of the tipm recall and no parts available. Now this! I am also contacting Dodge/Chrysler to report this issue as it should be a recall on all alternators.

There is a known recall for the 2011 Dodge Durango with the 160 amp alternator. We have a 180 amp alternator and experienced the exact same problems as the recalled 160 amp. Our vehicle caught fire after a short drive. Chrysler refuses to include the 180 amp alternator into the existing recall. A short internet search will reveal countless other victims.

The contact owns a 2011 Dodge Durango. While driving approximately 25 mph, the entire electrical system failed without warning. The vehicle was towed to a dealer where it was diagnosed that the alternator, battery, and the electrical system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 55,000.