Air Conditioner Problems of Dodge Durango

I purchased my 2012 Dodge Durango, used, with approximately 75k miles. Since purchasing the vehicle, I've experienced numerous problems that began with the transmission. Additionally, the car goes into "low gear" even when you don't turn the knob. Over the past year, the car has been in the shop more times than I can count for the doors locking and unlocking on their own. I haven't been able to lock the doors when in public. My key fob hasn't worked even after replacing the battery inside. The car has set the alarm off even when unprompted. It will lock/unlock while driving. The car has stalled, while driving, at least 3 times since November 2019. For each occurrence, the vehicle was slowing/excelling with a traffic light or to turn into a parking lot. On one occasion, the car would not crank over and a red light was blinking on the dash. The lock issue began happening again and I could not get it started. It had been stationary. When I came back to the vehicle later, it worked fine with no red light. The mechanics noticed the temperamental problems but could not get the vehicle to consistently repeat the problem. I've also replaced the water pump and had issues with the air conditioning. At this moment, it doesn't want to work for the driver's spot only.

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The contact owns a 2011 Dodge Durango. While driving 15 mph, the air conditioning blew hot air and the instrument panel lighting went haywire. The vehicle started to lose power and acceleration. The contact pulled over, and turned off and restarted the vehicle. To ensure that the vehicle was fine, the contact depressed the accelerator pedal to allow the engine to rev. Afterwards, the contact was able to drive the vehicle without failure and there were no warning lights illuminated. However, after driving a few miles longer, the power steering and power brakes failed. Shortly after, the vehicle lost all power. The vehicle was towed to the contact's home where it had not been able to start. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.

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I had a battery light in the morning, but my battery was new. As I was driving my air conditioning stopped working, my radio screen flashed, went off and the entire car died while in motion, I barely stopped in time. The engine wouldn't even try, and me and my two infant children were stranded in the middle of a busy street in 100° heat. The police officer had to help us, we called a tow truck to take us home. The mechanic who looked at the car said the alternator internally grounded and fried the computer and the battery and explains the burning smell just prior to the car dying.

The contact owns a 2015 Dodge Durango. While driving at an unknown speed, all the electrical functions, including the instrument panel, deactivated independently and then reactivated. In addition, the radio independently operated. The vehicle was previously remedied under NHTSA campaign number: 15v461000 (equipment). The failure occurred without warning. Prior to the failure, the air conditioning unit would function independently. The vehicle was taken to the dealer where the failure was repaired; however, the diagnostic results were not disclosed. The manufacturer was not made aware of the issue. The failure mileage was approximately 7,000.

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Shortly after 1st acquiring the 2014 Dodge Durango r/t awd an exhaust smell filling the cabin was noticeable after acceleration and steadily traveling between 40-45 mph w/the front and rear air conditioning units on recirculation. The occurrence was repeatable and noticeable by my spouse and children while riding in the Durango. It was brought to the purchasing dealership multiple times for the exhaust leak but ultimately they could not determine the origination or cause; they attempted a software update. The Dodge Durango was brought to another dealership where the rear cabin air exhausters and lift gate grommets were replaced to no avail. The 2nd dealership ultimately advised they do not know how or why the exhaust is entering the interior cabin and have labeled the exhaust leak as a “smell”. A non-feasible vehicle replacement has been offered. Documentation of the exhaust leak issue is available for further review. The Dodge Durango has not been modified.

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Since the vehicle was purchased in 2012 the air conditioning does not actually cool when the remote start is used. We live in arizona where ambient air temperature is over 110 degrees fahrenheit, and has been seen in the 130s, 4 months a year. I have used a thermocouple to measure interior temperature of the Durango and I have seen it up to 160 degrees fahrenheit. Having 2 young children the air conditioning not operating when the remote start is utilized is not acceptable, whether it is leaving a store or at the house. Children are susceptible to dehydration and heat stroke more easily than adults, therefore exposing your child for just a few minutes is dangerous. We have notified the dealership on multiple occasions when it is in for servicing. They have yet to provide a solution and they stated there would be a computer update to repair this. If there is not a repair prior to this summer we will be taking legal action against the dealership or Dodge motor company.

The contact owns a 2008 Dodge Durango. While driving at 35 mph, the air conditioner was activated but the air vents blew hot air. In addition, the contact heard an abnormal noise coming from underneath the glove compartment. The vehicle was taken to a dealer multiple times. The technician diagnosed that the evaporator coils and air conditioner line seals needed to be replaced. In addition, the dealer recharged the vehicle system with freon and stated that dye needed to be added to the system. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and sent out a specialist multiple times to inspect the vehicle. The failure mileage was 1,500.

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Tl- the contact owns a 2001 Dodge Durango. While driving at approximately 65 mph the contact noticed the air conditioner would only function on high. The vehicle was not taken to the dealer for diagnostics. The contact inspected the blower motor resistor and noticed the wiring harness had melted onto the resistor. The resistor was replaced ten different times. The failure continued. The vehicle was not repaired. The approximate failure mileage was 30,000. Ds.

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