Front Seat Head Restraint Problems of Dodge Grand Caravan - part 1

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while his son was driving approximately 55 mph, the front driver's side headrest deployed from the base and struck the contact's son. The failure occurred without being in an accident. There was no warning light illuminated, and the air bag did not deploy. The contact's son sustained severe pain in the neck. Medical attention was sought at an urgent care facility. The contact's son received two steroid shots due to the neck pain. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 225,000.

See all problems of the 2015 Dodge Grand Caravan 🔎.

The contact's husband owns a 2019 Dodge Grand Caravan. The contact stated that while her husband was driving at 20 mph, the front, passenger side headrest deployed without warning. The contact, who was an occupant in the front, passenger seat, was hit in the neck by the headrest. The force of the deployment propelled the contact forward as she was secured by her seatbelt. The contact suffered pain in her neck and went to an urgent care facility the next day for treatment. The facility took an x-ray of her cervical spine and advised to make an appointment with her primary care doctor. The primary care doctor scheduled the contact for a CT scan of her brain and an mri of her cervical spine. The tests showed damage to the contact's spine, and the contact was referred to an orthopedic physician for additional care. The dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure, and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 137,600.

See all problems of the 2019 Dodge Grand Caravan 🔎.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the front passenger's side headrest unexpectedly detached. The vehicle was taken to the dealer, where it was diagnosed that the passenger seat headrest restraint had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 121,249.

. . . . . 2014 Dodge Grand Caravan. . . 07-14. . . Approx date of incident:09-12-2025. . . Reported to dealer and Dodge customer svc @ 1997. Reported on 09 - 24,25,26 - 2025, after researching on you tube and the net and finding other vehicles with same issue, Dodge case was opened with no assistance from Dodge at this time! out of warranty! Dodge is aware of the problem and extended a warranty on the issue up to 10 years/ unlimited mileage. . . Problem; while driving down the interstate at highway speed my drivers side seat back head restraint exploded, almost causing an accident! no warnings, no check engine lights, no airbag lights, nothing just a loud bang and the head restraint slammed forward into the back of my head. . . . .

See all problems of the 2014 Dodge Grand Caravan 🔎.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at 30 mph, the front driver-side seat headrest deployed. The contact heard an abnormal sound before the headset deployed. No warning lights illuminated. The contact drove to the residence. The contact inspected the headrest and noticed it had been pushed forward. The contact was able to push the headrest. The contact suffered minor injuries to the back of the head near the neck. The contact stated that the neck will feel stiff once in a while. The vehicle was not diagnosed or repaired. Upon further investigation, the contact found that other consumers had complained about a metal pin or plastic pin that detached from the head restraint. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,108.

See all problems of the 2016 Dodge Grand Caravan 🔎.

The contact owns a 2018 Dodge Grand Caravan. The contact stated that while entering the vehicle, the contact became aware that the driver's side headrest had deployed without impact. The local dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 59,600.

See all problems of the 2018 Dodge Grand Caravan 🔎.

The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the front passenger's side headrest unexpectedly deployed. The contact stated that there was no impact to the vehicle that caused the headrest to deploy. There were no injuries sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 123,244.

See all problems of the 2017 Dodge Grand Caravan 🔎.

Seat headrest exploded randomly. There was no accident or cause for this. It just deployed out of nowhere. This was the front passenger seat head rest. Luckily no one was sitting in the seat at the time.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while attempting to park the vehicle, the front passenger’s side headrest deployed and detached. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the headrest was not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

The contact owns a 2013 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the front driver's seat headrest deployed independently without impact. The check engine and tpms warning lights were illuminated. No injuries were sustained, and no medical attention was received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

See all problems of the 2013 Dodge Grand Caravan 🔎.

The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving 35 mph, the passenger's side active head restraint deployed independently. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the headrest. The contact was informed that the headrest needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.

The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving 65 mph, the driver’s side head rest air bag deployed. The contact stated no warning light was illuminated. The contact stated no one was injured nor sought medical attention. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 71,501.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 70 mph, the driver’s side headrest air bag deployed without warning. The contact pulled over and the vehicle was towed to be diagnosed. The vehicle was not yet repaired. The manufacturer was informed of the failure and referred the contact the dealer. The failure mileage was approximately 97,000.

Was exiting school parking lot and the headrest like exploded!.

I have a 2019 Dodge Grand Caravan I was parked in my driveway and my headrest deployed and hit me in the back of the head,I called my Dodge dealer and was informed its not cover under warranty. The vehicle never been in a accident, I dont understand how these headrests are still being allowed to be installed. Looking at it you can tell the plastic that holds the pin failed.

Front passenger active headrest system deployed with no explanation. The vehicle was being driven normally in a parking lot and the headrest just went off.

I was sitting in my parked car, engine off, waiting for someone. The driver's side headrest popped open suddenly. I cannot put it back in position because the plastic tabs inside are broken. I am thankful I was leaning forward reading a book and that I was not driving as this could have been painful and/or dangerous.

Active headrest deployed without a crash. Plastic retaining slots broken. Car was not moving. This is the second one to break like this and I'm not happy about having to pay another $900 for what is obviously a design flaw.

Tl the contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at various speeds, the front passenger's side headrest exploded inadvertently without warning and without the vehicle being involved in a crash. There was no injury sustained. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 48,788.

Drivers side headrest popped out. Separately, van started shaking at 1500 rpms. Needed $550 worth of repairs to the #3 fuel injector.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while her spouse was driving 55 mph, the driver's side headrest deployed without warning. The vehicle was not taken to the dealer for diagnosis or repairs however, paul sherry Chrysler Jeep Dodge ram (8645 n CO rd 25a, piqua, OH 45356, (937) 778-0830) was contacted and provided a repair estimate. The manufacturer was not made aware of the failure. The failure mileage was 71,000.

The contact owns a 2018 Dodge Grand Caravan. The contact stated that the front passenger’s side seat headrest had exploded while the vehicle was turned off. On another occasion, while driving approximately 10 mph, the contact heard a loud explosion and the driver's side seat headrest exploded. The contact stated that no injuries were sustained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

Headrest on passenger side front seat burst when brushed against when someone was getting into the parked van.

The driver's side headrest has deployed on it's own while parked in a driveway and turned off. After inspection, the plastic brackets that retain the metal pin that is supposed to secure the headrest broke apart and released the headrest into a deployed position. This is a design flaw that should be recalled before someone becomes injured. The headrest is under a spring loaded force that the plastic was not engineered to restrain.

While parked headrest on passanger side front seat deployed no impact to van. Only seat that deployed .

While getting my father-in-law situated in the van when leaving physical therapy is when we noticed what has happened with this headrest.

While driving my front driver seat headrest deployed for no apparent reason.

On 10/26/2020 I got in my car this morning and noticed my head restraint on my driver side just deployed overnight. Which at the time I didn't know it was deployed I thought I could fix it when I got to where I was going but after further research that is when I found out it deployed and it wasn't a simple fix. Since it is a 2014 Dodge grand cararavan 30th anniversary edition it is not under warranty. After looking up online I see this is a common occurrence and wonder why there is no safety recall. It goes back years. They put a plastic piece holding a metal piece under all that pressure and they think it will not give way and break? I can't imagine if I would have been driving what would have happened. That would have scared me for one and what could have happened. Imagine driving along and this thing pops out at the back of your head. Did it make a loud noise? what would you be thinking? what would you have done? from what I have seen online it will cost 900. 00 to replace this which wasn't supposed to deploy unless someone hit the rear of my car. Please do something about this as I can't afford 900. 00 to fix this. And they need to do something about the plastic they use.

Came out to my car and the driver side headrest was deployed. My car has been in no vehicle accidents. My minivan was stationary in my driveway.

Tl- the contact owns a 2015 Dodge Grand Caravan. The contact stated that the vehicle was at stand still on the outside of his driveway, when approaching the vehicle and notice the the front driver side headrest had detached from the seat. The contact called local dealer opelika Chrysler Dodge Jeep ram located at 801 columbus pkwy, opelika, al 36801, (334) 749-8113 and was made aware of the failure. The vehicle had not been diagnosed or repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was 68,677. Dp.

Front seat active head restraint deployed on its own. Vehicle was parked with nobody inside when it happened. I did receive a letter in mail that it is an issue and letter had been submitted with this.

The headrest deployed and will not go back in. This is a feature to prevent whiplash in a crash, but the vehicle was parked when the headrest deployed. This is dangerous and now I am concerned about my safety driving if it happens to the other one unexpectedly.

Tl the contact owns a 2015 Dodge Grand Caravan. The contact stated that after entering the vehicle, she became aware that the driver's headrest was deployed. The contact stated that her son informed her that a piece in the headrest was detached. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.

While my husband was driving the passenger side headrest deployed for no reason! I happened to be sitting in the seat at the time and thankfully it didn't hurt me but it scared the crud out of me!! we were actually only going about 5mph as we were coming out of the parking lot of a chic-fil-a.

Driver's side active-restraint headrest deployed (popped open) while car was at rest with engine off. Internal inspection showed broken plastic inside headrest. Car was stationary; engine was off when active-restraint headrest deployed. Dealer said cost to replace was approximately $900. Recall for same issue on other makes/models by Chrysler/Dodge. Apparently not for 2013 Dodge Grand Caravan (yet).