Software problems of the 2009 Dodge Journey

The contact owns a 2009 Dodge Journey. The contact stated that the air conditioner emitted hot air on the driver side and cold air on the passenger side independently. The vehicle was taken to the dealer where it was diagnosed that the failure was due to a software issue. The vehicle was not repaired because the manufacturer did not release the software. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

12/7/15 took 2009 Journey with 58575 miles to Dodge dealership because the windshield wipers were coming on by themselves. Dealership replaced 2 windshield wiper switches costing $552. 44. Drove vehicle out of shop 12/8/15 got 1/4 mile away and wipers turned on by themselves in addition the left signal turned on. Drove back to Dodge picked up later and was advised they updated tipm software - no charge because I called Dodge complaints. 2/26/16 problems stated again currently have appointment to bring back to Dodge dealership 3/7/16 will update.

Vehicle randomly will not start. Everything (lights, air, radio) works except it will not start, makes a clicking noise but will not turn over. We have paid Dodge over 300 dollars to have this issue fixed but it keeps reoccuring. First time we had to have it towed they said it was a software issue and bad battery. We paid for that and not even a week later I was stranded out of town at night with my children. Dodge had it towed thr next morning and could not identify the issue. We have since had to have it towed 2 other times back to Dodge and they have fixed the starter and on the last occasion they said nothing was wrong. Once we had the battery jumped to get it started and it is a brand new battery, however that doesnt always work. We are still dealing with this issue. We received a recall notice in the mail for bad ignition and key issues in may and we still have not been able to get it fixed. We were told by Dodge that we would be put on a waiting list for parts and it could be months as there are a lot of people who are having thr same issues and not enough parts are available. Please look into this issue. No, I didn't crash but it is a safety issue when you are stranded far away from home and noone can help you. It is expensive when I end up having to pay 100's of dollars I'm towing. If you google the issue there are multiple complaints of the same issue and Dodge keeps saying to everyone that they can not identify the issue.

The car will not start on a random basis. All lights, radio, dash working properly but the car just "clicks" and refuses to crank over. We were able to get the car to the shop where they did a software update and bought a new battery. Exactly one year later, same problems. We've had it into the shop on two occasions in the last two weeks and both times were told nothing was wrong (although they did put a new battery in). Next day car would not start again . Now it is stuck out of town and is being towed to a different dealership for repair.

The contact owns a 2009 Dodge Journey. While attempting to start the vehicle, the contact noticed that the vehicle would not start unless the key was turned inside the ignition a total of six continual times. The vehicle was taken to the dealer where the software was updated, however the contact was still experiencing the failure. The current mileage was 102,000 and the failure mileage was 80,000. Updated 05/31/12 the consumer stated it took up to four times to start vehicle. He took the vehicle to dealership twice and the dealership made two area adjustments. The problem was not fixed. He took back a third time but dealership stated the problem was fixed but will re-check it again. The consumer left the vehicle for two days. Updated 6/6/12.