Side/window Air Bag Problems of Dodge Ram 3500

Takata recall- in March of 2016, a recall was issued for the passenger side air bag. I have contacted two different dealerships, lithia motors in grants pass or. In August of 2016 and rancho Chrysler Jeep Dodge in san diego, on oct 10, 2016. Both dealerships advised that replacement parts are not available and neither location has received any nor do they know when they will receive any. Do you have any information when this situation will be resolved?.

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The contact owns a 2004 Dodge Ram 3500. The contact received notification of NHTSA campaign numbers: 15v313000 (air bags) and 14v770000 (air bags) and stated that the part was not available for the passenger side air bag recall within a reasonable timeframe; however, the part was available for the driver side air bag. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.

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The contact owns a 2002 Dodge Ram 3500. While traveling approximately 30 mph and making a right turn, the steering wheel failed to respond and would not turn. As a result, the contact crashed into a rock causing the vehicle to flip onto the passenger side. The driver side air bag deployed, but the front passenger side air bag did not. The driver sustained head and back injuries and lacerations to the arms. The front passenger sustained head injuries, cuts, and abrasions to the arm from the glass. Both occupants required medical attention. A police report was filed. The vehicle was towed to a salvage yard. The manufacturer was made aware of the failure and instructed the contact to take the vehicle to an authorized dealer. The vehicle was not diagnosed. The vehicle was taken to a repair shop authorized by the insurance company, which indicated that the driver side tie rod, the steering mechanism, and the drive train fractured on the driver side. The contact mentioned that the defective parts were repaired six years before the vehicle was included in an unknown manufacturer recall. The vehicle was not repaired. The approximate failure mileage was 17,000.

See all problems of the 2002 Dodge Ram 3500 🔎.