Steering Column Problems of Ford Crown Victoria - part 1

I had this vehicle in for the recall in 2014 and according to the dealer repair the steering column was within limits not to complete the second half of recall 13s08 but a few weeks ago my steering shaft separated with no warning and I came to a rest in an intersection. I had the vehicle towed to a local repair shop and they confirmed the separation of steering. I did not put a claim into insurance and no damage was done to any other vehicle so the police were not called. There were no warning lights illuminated until after the failure. Thankfully I was not on the highway. I contacted Ford motor company and they were no help as well as the dealer who did the recall in 2014. They said that the recall was done within the perimeters of the process and that they couldn't help me. I now have spent over $1500 on repairs and still is not correct and I am worried about it happening again. I think that the second part of the recall should be mandatory with the bracket that holds the column from slipping out. Just prior to the steering column breaking just before I turned there was a slight binding and then it separated. Other than that there was no warning. I got the recall done as soon as I got the letter in the mail and I think Ford should be responsible for this repair as well as all the Crown Victorias on the road. Thank you.

See all problems of the 2006 Ford Crown Victoria 🔎.

I was informed by my mechanic that my steering column shaft needs to be replaced on my 2004 primary vehicle. Ford says they do not have a recall and will not cover the service. I have a recall for the same issue for my (not currently driving) 2005 Ford Crown Victoria interceptor made in the same location (st. Thomas). 2005 manufacturer recall number 13s08, NHTSA recall number 13v385000). The recall includes cars originally sold in nh (both of mine) and says: severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate. Safety risk: if the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. How can Ford say there is no issue when there is an active recall for it on model years 2005-2011? have there been reported issues/crashes of 2004 cars with this defect? is there anything I can do to have Ford cover this? or are they not bothering because there probably aren't many 2004s still on the road? is it possible to get Ford to provide the manufacturer lot/date codes of the defective steering parts? as my 2004 & 2005 were built in the same location, I would bet my 2004 was built with the same steering part manufacturer lot as my 2005- they probably don't turn out the volume of police interceptors as commercial cars. Thank you.

See all problems of the 2004 Ford Crown Victoria 🔎.

Despite having subject vehicle serviced by a dealership under recall 13v385, the lower intermediate shaft developed a corrosion defect after four years wherein it became difficult to steer the vehicle at lower speeds and a loud clunking noise was audible from within the cabin every time the top of the steering wheel passed the 6 o'clock position. Owner investigated: upper universal joint at the bottom of the lower intermediate shaft was beginning to separate, shifting out of place approximately 3/16ths of an inch when steering wheel was in the 6 o'clock position before slamming back into place causing a loud 'click' which reverberated into the cabin through the steering column and sounding much worse. Vehicle was taken to recall servicing dealership; recall 13v385 was only warrantied for 3 months or 5000 kilometres (3125 miles). Owner was charged $888. 31 cad ($675. 95 usd) for repairs on a recall part experiencing the same conditions for which the recall was issued. Owner contacted manufacturer customer relations department to inquire about recalled parts experiencing recall conditions, was advised of the recall warranty and that paid service results in 2-year, unlimited mileage warranty.

See all problems of the 2005 Ford Crown Victoria 🔎.

Noticed intermittent stiffness in the steering, an inspection by owner at the steering column determined that the bearing connecting the upper and lowers shafts had extended from its housing. It was determined this failure was consistent with a previous recall 13r01. The vehicle was taken to gillespie Ford in gurnee, IL, who stated the recall had been closed out in 2013. They went on to state that the only repair made in 2013 was replacement of the lower, exterior steering shaft, and no retaining clip was installed to prevent separation of the bearing. Gillespie Ford stated there was no corrosion or any other cause of the bearing failure, saying that when the recalls were done they would simply replace the entire steering column and not install the retaining clip. Gillespie Ford declined to make any further repairs under the recall even though the condition existed with serious safety concerns, but did offer to replace the entire steering column for $1600. 00.

See all problems of the 2008 Ford Crown Victoria 🔎.

The contact owns a 2011 Ford Crown Victoria. The contact stated that while driving at speeds above 60 mph, the front end would vibrate and a clunking noise was present coming from the steering column. Eventually the steering column would not lock after parking the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the lower steering shaft bearing was faulty. The vehicle was not repaired. The local dealer rye Ford located at 1151 boston post rd, rye, NY 10580 and the manufacturer were notified. The contact was informed that the vehicle was not included in NHTSA campaign number: 13v385000 (steering). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 82,000.

See all problems of the 2011 Ford Crown Victoria 🔎.

Tl- the contact owns a 2010 Ford Crown Victoria. The contact stated that while her fianc� was driving about 70 mph, the steering shaft broke inside the steering column, without warning, and caused the vehicle to hit the curb, went over the curb and stopped in a grassy area. The front passenger's side was vehicle was damaged. The air bag did not deploy and no injury was reported. The vehicle was towed to an independent mechanic who diagnosed that the steering shaft broke. The contact called the al packer's white marsh Ford dealer (443-777-5000, located at 9801 pulaski hwy, middle river, MD 21220) and was told that there was no recall. The manufacturer was made aware of the failure and provided case number, stating that there was no recall. The vehicle was not repaired. The failure mileage was approximately 130,000. Fe.

See all problems of the 2010 Ford Crown Victoria 🔎.

When your on the highway sometimes it feels like the steering wheel floats away and like you already have lost steering controls but they come back. I have a sheet from when I got the recall for the headlights, that said 13r01 for the steering column shaft. I haven't gotten that fixed or remedied so I'm confused as to why it says the work order isn't outstanding.

The contact owns a 2006 Ford Crown Victoria. While driving 25 mph and making a turn, the steering wheel seized and was difficult to turn. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the steering column was rusted. The manufacturer was contacted and did not assist. The dealer was not contacted. The failure mileage was 92,000.

I was exiting the freeway and turned onto my street when my lower steering shaft collapsed and caused my upper bearing retaining clip to separate from the steering column causing me to lose all steering control.

The steering is not correct, I went to get an alignment and the problem is still present. The licensed mechanic said that it was something within the steering column, and it would be best if the dealer looks at it.

Steering column was coming apart. There was a small green plastic piece on the driver floor mat. I looked at the steering column by the brake pedal and the green bushing was totally exposed.

Sterring began giving a clunking feeling in wheel when driving straight. More noticeable over bumps. Shop began inspection and found upper intermediate shaft had nearly separated from lower shaft. If shaft had indeed seperated, car would have been uncontrollable. Ford has open recall on the issue, vehicle was inspected for this issue about 2 years ago and said to have no issue at time, but the issue mentioned in the recall has infact occurred. Had to pay to find replacement steering column.

See all problems of the 2007 Ford Crown Victoria 🔎.

The vehicle steering column inside the car is made of two pieces of metal that attached the top with the bottom but it has no locking to prevent from coming off when you are driving the vibrations of the road and suspension with the time causes to loose and you loose control of the steering this can cause an accident on the highways.

See all problems of the 2009 Ford Crown Victoria 🔎.

There has been a loss of steering control and the steering becomes tight at low speeds. Ford dealer says it is the power steering rack after I took it in for the recall of the power steering column.

On 10/06/2015 the vehicle in question was travelling at 65-70mph in the left hand lane of a highway going straight ahead when operator lost complete steering due to the steering shaft becoming disconnected from the steering column resulting in single vehicle crash. The vehicle had a recall completed on 10/10/14 -13s08.

I received a recall notice in February 2015 and brought my car to a dealership for repairs on March 18, 2015. The service manager of that branch informed me that there is a problem with the upper steering column bearings that aren't covered by the recall. He said he spoke to the recall center and the reason they gave was because this recall was issued in 2013 and I didn't respond in time. I did not receive a letter and if I did, I certainly would've responded in a timely way. Then I spoke to the recall center and argued that this upper column problem is a direct result of the lower column shaft; to which I was told that typically Ford only covers what's explicitly detailed in the recall notice. Also, I was told, the reason for my issues with the letter may be because the NJ mvc has been slow in disseminating driver information to car companies. If that's the case, it's absolutely unfair and unreasonable to hold me responsible for a bureaucratic issue of communication. This argument might not be too valid, but there is a recall issued by NHTSA regarding improper repairs of the upper steering column shaft. This suggests to me that there is a problem in general with steering column shafts, so I think my repairs should be covered. I told the service manager to just fix what's covered and I'll take whatever risks afterwards. I don't have the money for those repairs and, out of principle, I don't think I should be liable for those costs.

Tl-the contact owns a 2004 Ford Crown Victoria. The contact stated that while driving 25 mph, the steering wheel column stalled making it difficult to make a left turn. In addition, the contact stated that the steering wheel was rusted. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage 106,000. Ad.

While steering, the steering column seems to lock and click when moving from side to side. Could actually feel it thru the steering wheel. It gets hard to turn and have to fight it to move the steering wheel.

When making a turn, I felt a hitch in the steering,like it doesn't want to turn smoothly. It has gotten worse and checking under the hood reveals rusted steering column shafts with universal joints with no zerk fittings. While checking with the Ford parts counter, I found out there has been a recall on these parts. I called Ford motor company & gave them my v. I. N. And they tell me there is no recall on this for my vehical. So I did an internet search and find that there is a recall on this very same thing for 2005-2011 Crown Victoria's(Ford recall # 13s08). If my 2004 Crown Victoria has the same steering with the same parts with the same defect, why is it not included in the recall?.

Corrected description for complaint 10618222: driving on highway at 70 m. P. H. , noticed increasing "play" in steering wheel; stopped at rest area. When ready to leave, started to back out and turned steering wheel less than 1/2 turn to the left. I heard/felt something "pop," at which point the steering wheel would spin freely and no longer affected the front wheels--complete loss of steering control. Had car towed to a Ford dealer, who confirmed the steering column had broken components. The dealer also noted that this vehicle had previously received repairs to the steering under Ford recall 13s08. Ford dealer stated they had contacted Ford motor company about covering all or part of the repair, but "corporate had refused. " the expensive repair ($1,093. 60) was all mine. Can 't help but wonder if the recall repair went far enough.

2011 Ford Crown Victoria. Consumer writes in regards to steering column shaft recall notice. The dealer informed the consumer, the vehicle would be inspected. However, the consumer stated according to the recall notice, the part would be replaced, as well as inspecting otter parts. The service representative responded again, by saying, first there would be an inspection to determine if the part needed to be replaced. The consumer stated he did not want to waste a day, just for an inspection. So he decided to make an appointment with another establishment, to have to part replaced.

Mar 25th 2013, my brother was coming back to home, suddenly car spin/scattered hit to tree and electric pole, Mar 2014, I received safety recall # 13s08/NHTSA letter from Ford company steering column shaft problem. We contact to Ford company on March 18,2014 regarding the above issue. They issue us case # cas4142781j3p0r1. In the month of April 2014 we contact them again to check the status of above case, till to date we are waiting for their reply.

Note: this is a police car. Officer was driving approximately 40mph when suddenly, without warning, the steering wheel had a lot of play in it, which became more apparent when the steering wheel did a complete 360 degree turn while the vehicle kept going straight. He was able to turn the wheel hard enough at the last second and landed onto a homeowners driveway. Unit was towed to the fleet department where the unit is based. Officer did not have any warning that this was about to happen, no popping, grinding or hard steering prior to the event. I am the lead fleet technician, ase master and advanced certified & 30 years experience. Findings upon inspection: I found the splined steering shafts in the column had separated and the light green plastic bushing at the lower section of the column was broken, the splined black hard plastic on the splined shaft was chewed up on the end (unknown if these occurred after shaft separation). After inspection, the column was reassembled and bench tested. No problem was noted. No visible cracks, abnormal wear or looseness noted. New Ford steering column and clock-spring installed, alignment and unit was put back in service. The faulty column is on hand.

The complainant alleges the driver of a my 2009 Crown Victoria experienced a looseness and noise in the steering column. Upon inspection the lower steering column bearing was found to be partially displaced from the steering column. The complainant notes that there was not a complete loss of the steering. Two of the tabs of the steering column bearing were found broken in the drivers footwell area.

Tl- the contact owns a 2004 Ford Crown Victoria. The contact stated while driving 10 mph, he turned the steering wheel but had to increase his effort. The vehicle was taken to a mechanic for inspection and they stated that the steering column shaft was corroded and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 126,298. Rvk.

Steering effort is increasing. The steering column moves and clicks upon acceleration. Steering is increasing getting harder to control. Also have had the roof repainted by Ford while under manufactor warranty due to paint peeling in large sheets of roof, now the front hood has large peeling paint leaving the green coating showing. Ford will not cover now as out of warranty.

When making turns steering wheel would make clicking sounds. Had mechanic check and he found that the inner shaft of the steering column had slipped down.

Recieved information regarding the lost of steering in the 2005 - 2008 Ford Crown Victoria police interceptors that police agencies where experiencing. After contacting our local dealer and Ford, we were provided with a picture of a light blue/green bearing that is under the dash. We had this vehicle inspected and it was found to have a defect in this bearing which is near the locking column.

On Wednesday, October 10 at approximately 3:45 pm trooper was traveling on reservoir avenue in the city of cranston. As the trooper approached the on-ramp for route 10 south he attempted to turn onto the ramp. As he did so he heard a loud snap and the steering wheel kept turning without turning the front wheels. He applied the brakes and went up onto the curbing next to the ramp. When he came to a stop the horn was sounding and the lights and siren were also going on and off. The cruiser in question is a 2008 and had not experienced any serious problems until this. It was towed to tasca Ford and they advised that the steering column had snapped and affected the wiring in the vehicle. The vehicle is currently at tasca awaiting repairs. Thank you for your assistance.

Steering wheel became very hard to turn and would not bring itself back to straight position on its own. Also a clicking noise could be heard from the steering column when turning the steering wheel. Ford dealership found that the upper steering shaft had malfunctioned.

Reference odi numbers 10347404, 10474596, 1047458, 10475030, 1047501; the affected vehicles should include model years 2009 through 2011. The affected vehicle in this notice is a model year 2009. Further research found model year 2005 through 2011 have the same steering column design and affected part numbers.

Inspection found the lower column bushing dislodged from tube and shaft working out of spline.

Inspection found lower bushing of steering column dislodged and shaft working out of spline.

Catastrophic failure of the steering column; column separating and total failure imminent.

Catastrophic failure of the steering column; the steering column retaining ring failed. Binding of lower and middle universal joints and believe it is heat related. Steering shaft not traveling on a true axis and a result is the retaining ring is being worn and eventually wears out.