Software problems of the 2013 Ford Edge

Two problems related to software have been reported for the 2013 Ford Edge. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Ford Edge based on all problems reported for the 2013 Edge.

1 Software problem

Failure Date: 06/25/2016

The contact owns a 2013 Ford Edge. When the vehicle was started, the heater did not work without warning. The vehicle was taken to the dealer (sethwabley Chevrolet in ada, ok) where the software was resettled. The failure recurred a year later. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure was not repaired. The failure mileage was approximately 39,000.

2 Software problem

Failure Date: 08/31/2015

Tl-the contact owns a 2013 Ford Edge. The contact stated that while driving approximately 80 mph, the tracking system shutdown warning light illuminated and the instrument panel became inoperable. In addition, the contact stated that windows failed to operate, the car door locks failed to unlock and the ventilation system blew out hot air. The contact stated that the vehicle failed to shut off. The vehicle was taken to a dealer where it was diagnosed that the wrong computer software was down loaded to the vehicle and the software needed to be upgraded to the correct software. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 70,000. The VIN was not available. Ss.




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Edge Service Bulletins
Edge Safety Recalls
Edge Defect Investigations