general problems of the 2015 Ford Edge - part 1

The contact owned a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. There were no warning lights illuminated. In addition, the contact stated that the brake pedal felt unusually soft. The contact's vehicle rear-ended another vehicle. The contact was the only occupant in the contact's vehicle. The vehicle was taken to a local tow yard. The contact's vehicle was deemed a total loss. A police report was filed; however, the information was unavailable. In addition, the contact stated that both vehicles involved in the crash were condemned as a total loss. The contact went to the local hospital. The contact sustained injuries to the right thumb ligament, injuries to the left and right wrist; however, the injury to the right wrist was severely painful. In addition, the contact sustained several cuts and bruises. The contact was under continued medical treatment. The contact later received a recall notification NHTSA campaign number: 25v544000 (service brakes, hydraulic) however the parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Brake pedal sank to the floor while driving. Pressure resumed temporarily. Brake fluid continued to leak aftrr being parked. This is third incident of this occurance.

Brake line has ruptured causing brakes to fail while driving for the second time in 2 years. I was almost killed in both of these incidents as it happened suddenly while on the road. The first one was fixed under a recall but it has happened again with no support from Ford. This is dangerous and should be looked into.

Brake hose failure causing loss of braking ability. Confirmed by independent service center that brake hose ruptured and required repaired. No warning lamps or messages. Braking required holding pedal all the way to the floor. Occurred today, 04/02/2025.

As I was leaving a parking deck and heading toward the exit gate, I applied the brakes, but the pedal went all the way to the floor. I had to pump the brakes repeatedly to stop. After driving a short distance, the problem persisted, so I parked my car and left it overnight. The next morning when getting the car, I noticed a wet spot near the rear driver-side tire. Upon checking, I found that the brake fluid reservoir was empty, so I refilled it with brake fluid. The vehicle has since been repaired by an independent mechanic and was not inspected by a Ford representative or anyone else besides the mechanic. I don’t recall seeing any warning notifications during the incident but the inspection report indicates a brake code error.

First my front right brake line severed in 2023. I took it to les schwab and had it repaired and I paid for it. Later, I found out it was part of a "recall". The local Ford dealer said they could not reimburse me for my repair cost due to timing issues. However, they replaced both front brake lines (even though the right side had already been recently replaced). Yesterday, my rear brake line is severely damaged and leaking brake fluid and my brakes are "soft". This is not not safe. Why were only the front brake lines recalled? what about the rear brake lines? les schwab is trying to repair my car. They can't get a new rear brake line. They contacted Ford and were told the rear brake line comes from minnesota and that there are none in stock in western us. According to Ford it has to be ordered and will take 2 weeks. I called several Ford numbers for customer service and support. They are not willing to help me out. I was told I would have to bring my car to a Ford dealer and have it diagnosed by Ford before they could order the rear brake line. It takes 2 weeks to get an appointment. Then once Ford diagnoses my car, they will order the part which would take another 2 weeks. I can't drive my car for one month with bad brakes. ! I need my vehicle to go to work. If Ford knows the front brake lines are inferior and sub par and thus subject to a recall, how can they ignore the back brake lines? how can the recall only be limited to front brakes? furthermore, I should not have 2 separate brake lines fail on me on the same car. This is a safety issue. Why is it so difficult to get a replacement rear brake line? something needs to be done. This is unacceptable.

Brake line that was recalled and repaired ruptured and is causing a brake fluid leak and increased pedal travel, increased braking distance, and overall unsafe driving conditions.

The brake fluid is leaking rapidly. The brakes will work fine and them 30 minutes late, upon restarting the vehicle, the brakes are extremely spongey and it takes a very, very long time to brake at all. Because it occurs suddenly and without warning and no warning lights display on the dash to anticipate the issue, pedestrians are most at risk, in ashton to putting myself and other drivers and property owners at risk of being struck.

My brake lights are not turning off. Upon inspection of the brake light switch attached to the pedal, I saw a plastic part (washer) that had broken in half. I believe it is the same issue that affected other 2014-15 Ford models. . Read more...

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 20v469000 (service brakes, service brakes, hydraulic) however, the dealer that the vehicle was taken to had not completed the recall repair. The contact stated while his wife was driving approximately 35 mph and decelerating to make a left turn, the brake pedal was depressed to the floorboard. The contact's wife stopped the turn and did not make the turn. The contact's wife coasted for nearly 1/2 mile before she was able to stop the vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the front brake lines needed to be replaced. The contact stated that he had the vehicle in for the recall repair of NHTSA campaign number: 20v469000 (service brakes, service brakes, hydraulic) and the second dealer informed the contact that the brake lines had not been replaced. The vehicle had not yet been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 147,000. Parts distribution disconnect.

The contact owns a 2015 Ford Edge. The contact stated while driving out the driveway and depressing the brake pedal, the brake pedal went to the floorboard. The brake fluid warning light was illuminated. The contact checked the brake fluid level and noticed that there was no brake fluid in the brake reservoir. The contacted attempted to add more brake fluid and then became aware of a brake fluid leak. The vehicle was not taken to be diagnosed. The manufacturer was not contacted. The failure mileage was 169,355.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 20v469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

When approaching a stop light the breaks felt less resistant and would not engage properly. Luckily we had just left home so we turned around and took a different vehicle. When we came back home there was a puddle of break fluid under the rear right tire and the break fluid reservoir was empty. Since there was already a recall in the front break hoses we are concerned there is a fault with the rear break hoses.

The contact owns a 2015 Ford Edge. The contact stated that while driving at 40 mph and attempting to depress the brake pedal, the brake pedal was mushy. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the brake hose was faulty and needed to be replaced, along with the rear brake rotors and brake pads. The vehicle was repaired. The contact referenced NHTSA campaign number: 25v544000 (service brakes, hydraulic) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 88,000.

Rear brake lines split while driving no warning just couldn’t stop all the way.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 20v469000 (service brakes, service brakes, hydraulic). The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to the dealer, where it was diagnosed that both rear brake hoses needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the recall only covered the front brake hoses and declined the replace the rear brake hoses. The failure mileage was approximately 199,000.

The contact owns a 2015 Ford Edge. The contact stated that while depressing the brake pedal, there was a hissing sound coming from the brake pedal. The contact stated that the braking distance was extended. The contact took the vehicle to the dealer who diagnosed that the brake booster failed and needed to be replaced. The contact was informed of NHTSA campaign number: 20v469000 (service brakes, service brakes, hydraulic) for which the VIN was included. The contact was informed that the failure was not caused by the recall. The contact was informed that the failure was related to customer satisfaction program 13n02 (brake booster) however, the vehicle was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the failure was not related to the recall. The approximate failure mileage was 139,000.

I had a sudden loss of brakes. As I applied the brakes for an up coming stop sign the brakes initially engaged and briefly slowed the car as the brake petal continued to the floor. Only after pumping the pedal was I able to completely stop. No warning light was ever displayed. Service was accomplished and it was determined that a right rear brake line had suddenly failed. I believe this to be a serious threat to safety. This vehicle now has 63,166 miles on it and has been garage kept and never exposed to salt or other corrosive material for any length of time. Thank you.

While driving my 2015 Ford Edge my brakes went completely out almost causing me to slam into the vehicle ahead of me. My brake fluid was completely gone. I had previously called about the recall as stated in the letter months ago and was told the parts were not available and I would be contacted as soon as they are. I was never told not to drive my car. This is my only means of transportation and now they are saying parts are in but there is a possible 2 to 3mnth wait period with no loaners available. This is unacceptable and Ford cus service hasn't been any help.

Originally got recall notice in may 2021. Called my Ford dealership and they said they could not repair because they did not currently have the parts. Called again a few months later and made an appointment - day before appointment the dealership called to cancel because they still did not have parts. On September 14th my brake lights went on and I could not brake properly, they were very spongy. I brought my car to my mechanic and he said the brake fluid was leaking and the hose had to be replaced, and that the car was undrivable. Called my dealership and the manager agreed to reimburse my mechanic's repairs, along with the rental car I needed. After the car was fixed the manager went back on his word and denied promising reimbursement, and now I am out $266. 75 for repairs and $647. 93 for the car rental.

Brake flexible hoses split and brake fluid leaked, causing brakes to become unusable. Light came on indicating low brake fluid level on 9/14/21. Service manager at local Ford dealership confirmed on the phone that my mechanic could fix it and I would be repaid, but now he is denying my refund.

The contact owns a 2015 Ford Edge. The contact received a recall notification for NHTSA campaign number: 20v469000 (service brakes, service brakes, hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 45 mph, the brake pedal felt soft when depressed, causing 10 feet stopping distance delay. There was no warning light illuminated. The vehicle was taken to the dealer who informed the contact that the part for the recall repair was not yet available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 60,000. Parts distribution disconnect.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number 20v469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I got a letter from Fords I could schedule recall. Now dealers say they dont have the part for the recall and don't know when they will get it in south carolina.

This is the second time in a year that the brakes in our vehicle have stopped working. The pedal goes all the way to the ground and does not completely stop the car. We had the issue dealt with last year at the dealership where we had our vehicle towed to. It was only then that we were notified that there was a recall on the hose that may affect the brakes and other functions of the vehicle. It was replaced. This has now happened a second time while my husband and 2. 5 year old were driving home. If he was not able to have some control over the vehicle he and my child could have been killed or someone else on the road. I called the dealership to let them know that the car would be towed again and told the issue. They confirmed we dealt with this same issue just one year ago and I asked why is this happening and this is so unacceptable as my family's safety is at risk. I asked if there are any recalls or issues with the make and model that we should be aware of. After looking up the vehicle she then informed us there was indeed a recall for the flex hose which could cause leaks and affect the brakes. The vehicle is currently at the dealership being inspected. Due to where the leak is coming from it seems to be the left side of the vehicle now which tells me the dealership only replaced one of the hoses and not both causing this to happen again. This is negligence and I am beyond frustrated at the thought of what could have happened and I don't think waiting until someone is killed is the right time to fix this issue. There were no warning lamps, messages or symptoms prior to the failure, it just happened while driving and trying to stop.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 20v469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 20v469000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and autonation Ford gulf freeway (12227 gulf fwy, houston, TX 77034) was contacted and it was confirmed that the part was not yet available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

The contact owns a 2015 Ford Edge. The contact had received notification of NHTSA campaign number: 20v469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was made aware of the issue and referred the contact to contact a dealer. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 20v469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed parts were not yet available. The contact recently called back and was informed that the parts were on back order. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 20v469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect”.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 20v469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact called the local dealer as well as karl klement Ford (2670 us-287, decatur, TX 76234: (940) 627-1101) and five star Ford (6618 ne loop 820, fort worth, TX 76180: (817) 498-8838) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 20v469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. Boulevard Ford Lincoln of lewes (18443 coastal hwy, lewes, DE 19958, (302) 645-2801) was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Tl the contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 20v469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to gene messer Ford amarillo (3400 soncy rd amarillo, TX 79119, (806)355-7471) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall letter received in September stating repairs to be completed by end of 1st quarter of 2021. Contacted Ford mid-March (end of 1st quarter) -- still no repairs and no indication of when this recall will be taken care of by Ford.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 20v469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that while driving at a slow speed, the brake pedal depressed to the floorboard as the low brake fluid message appeared on the instrument panel. The contact was initially able to drive to a local gas station to refill the brake fluid reservoir. The vehicle was taken to an independent mechanic where the failure was linked to the recall however, the part for the repair was unavailable. The contact called biondi motor company inc (3690 william penn hwy, monroeville, PA 15146) where the dealer also confirmed the recall on the vehicle and that the parts were unavailable. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 96,000.