Power Steering Light On problems of the 2016 Ford Edge

Prior history- couple times the adaptive steering light would come on and go right back out. On 12/14/2020 I was driving and in a right hand turn when I heard a pop on my steering wheel. I immediately got a �adaptive steering service required� light. I knew this was a known issue and drove to the next town with no issue to where I could safely pull off the road. When I stopped then started the car again my steering was locked and I had 4 messages illuminated on the dash (see attached pictures). I had the car towed to the dealership and it was diagnosed as a rack and pinion which will cost $3400. 00. (I don't care as much about the cost, I want to see an action by Ford who is aware of the issue and wants to soak up the $2000+ for the parts) I've done some research and it appears this is a known continued issue in this make and model vehicle and is a huge safety concern as the steering actually locks up to where you can't drive, could you imagine having your family or spouse and kids in this family style vehicle and the steering going out? I chatted with a Ford customer service rep and she also confirmed Ford has had issues with this and have multiple repairs done but they are normally done under the warranty.

Please allow me to qualify this documentation by stating that we have not yet brought this auto back to the dealer at this time. We purchased the car less than a year ago. The car has fewer than 3,000 miles. In the past week we are seeing the adaptive steering warning light come on after starting and as soon as putting the car into gear. This has occurred 4 times in the past week. We have not noticed any difference in steering, the wheel turning off center, none of the issues reported by numerous other people on the web. But I certainly expect this to happen at some point. My concern is how many reports are on the web from owners who experience this fault. And the many variations of how different Ford dealers choose to manage the problem. Everything from replacing the steering wheel to the good old "well, we can't replicate the problem" brush off. Once again, I have not yet visited my Ford dealer but expect to very quickly. I have no idea what they will do, if they will do anything, or how long it will take. What I do know is the following. . . . . . . An issue of this nature constitutes, in my mind, a questionable level of safety concern be it mild or major. The owner of the vehicle must pay for additional expenses by missing work, maybe renting a car, to have this problem possibly resolved or possibly not. And in the interim drive with a concern for safety. Because not everyone can just stop what they are doing when that light comes on and drive to a Ford service center which, for the most part, is only open m-f and usually requires appointments in advance. I am keeping my fingers crossed that our dealer, which we bought two new 2016 cars from last year, will be pro-active in addressing this problem once we can bring the car in. But I believe the NHTSA must become involved and demand that fmc develops a fix and offers a recall.

I bought a 2016 Edge sport in January and have had to take to the shop for the oil pan leaked 2 times in a month steering warning light came on for 1hr head liner had to be replaced brake lights filled with water, bumper had to be replaced because of a hole from factory. I asked for another car they said no I asked for my money back and they said no so I have a car with 11000 miles that's in the shop every month and nothing I can do about it.

Adaptive steering fault indicator light. Steering wheel does not track with front wheels. Dealer unable to determine problem/fix. 15000 miles, third time light came on steering wheel moved about 30 degrees to the left.

Approx two months after purchasing the vehicle, and again approx. Six months after purchasing the vehicle, the steering wheel turned to the right approx. 15-30 degrees after vehicle start . . . As vehicle speed increased and decreased, the steering wheel would move right and left . . . During this time, the vehicle would maintain a straight track on the ground . . . After taking the vehicle to the dealer, it was diagnosed as wheels out of alignment . . . However, the steering wheel offset occurred almost immediately after the wheels were aligned for both instances . . . Am certain that this issue is related to the adaptive steering system (2016 Ford Edge sport is the first vehicle to get this system) although I did not get an adaptive steering system fail light on the dashboard display . . . The steering wheel is currently turned to the right approx. 30 degrees although the vehicle continues to drive in a straight line . . . I'll be taking this vehicle to Ford for further investigation but, to date, they have been unable to identify the problem.

Steering default warning light came on and side warning alarms stopped working while driving straight at 70 mph on an expressway.

Adaptive steering warning light appeared, get service while driving. Called my dealer and was on a road trip 700 miles from home. Went to dealer in south bend, in and was told that we needed a new steering wheel assembly but not available until July, was told car was drivable but numerous warning features that had worked previously were not working now. Need to drive home next week and have my fingers crossed.

Adaptive steering fault warning light on dash. Took to dealer and they found nothing. Told us to come back if it occurred again. Heard a couple of clicks when driving straight on the highway and the warning came on. When we turned the car off and restarted, the warning was gone.

The adaptive steering warning light has came on two times in two weeks. I have less then 2500 miles on the vehicle. This came on both times as I was making a turn.

While backing out of my drive this morning, adaptive steering warning light came on . This is a 2016 Edge sport with 6600 miles on it, purchased in July 2016.

I was parking on a side street with about 2200 miles on the car. The dashboard lit up with adaptive steering issue warning light telling me to take it in for service. I thought the car had died, but after a restart, it seemed to drive ok and I put it up to a one time computer glitch. I was 70 miles from home. I almost forgot it happened but after returning from a long trip, it happened again. I went to the forum and saw others had the same issue. And they mentioned that it sometimes effected the steering itself. Sure enough, the next day, the wheel turned 90 degrees to left. I was stopped at the time. The car was driveable but went straight with the wheel turned 90 degrees to the left. Very disconcerting, to say the least. The warning light was back on, of course. I had to get into twon so proceeded carefully. I filled the tank, and after the restart, the wheel straightened out and warning light went off. The wheel turning has not happened since, but the warning light comes on at least twice per day randomly. I am reporting this as a safety issue with the adaptive steering. I am scared to drive my new car.