general problems of the 2016 Ford Edge - part 1

My vehicle previously had recall work, including power steering, but now I’m experiencing: * ‘steering assist required’ warning, and the electric power steering is intermittently failing * traction control and hill assist turned off * headlights (and other lights) staying on even when the car is off * the vehicle pulls sharply to the left when braking * despite multiple alignments and suspension/tie rod replacements, my new tires are wearing out rapidly.

The contact owns a 2016 Ford Edge. The contact stated that while driving at a slower speed, the steering wheel became difficult to maneuver. The contact stated that several messages were displayed. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that steering gear needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 19v632000 (steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 105,985.

The power steering suddenly stopped working while I was driving. The steering became extremely stiff and difficult to control. At one point, the power assist abruptly returned, causing the steering wheel to jerk, and I nearly hit a pedestrian. It was a frightening and extremely dangerous situation. Brought the car to my mechanic multiple times, but the issue kept coming back. After 3 times, I brought the car to the Ford dealership/Ford mechanics and they confirmed the issue with the power steering was the fault of the rack and pinion. There was no indication of an issue prior to the power steering going out, however, as the steering goes out the power steering alert comes up on the cars dashboard, as wall as the loss of traction power.

The contact owns a 2016 Ford Edge. The contact stated while driving 20 mph, the power steering failed to function as intended. In addition, several unknown messages were displayed on the instrument panel with several unknown warning lights being illuminated. With help from neighbors, the vehicle was taken to the residence. A dealer was not contacted; however, the vehicle was not diagnosed or repaired. The contact related the failure to Ford recall: 19s26/NHTSA campaign number: 19v632000 (steering); however, the VIN was not included. The manufacturer was made aware of the failure but denied assistance in covering the cost of the repair. The contact was informed of an unknown recall; however, the VIN was not associated with the recall repair. The failure mileage was approximately 90,000.

The contact owns a 2016 Ford Edge. The contact stated that while her daughter was driving the vehicle out of a parking lot, the "power steering assist fault" message displayed on the instrument panel. The driver parked the vehicle, and had the vehicle towed to a local dealer to be diagnosed. The contact was informed that the power steering module was faulty and needed to be replaced. The contact referenced NHTSA campaign number: 15v250000 (steering) as probable cause for failure; however, the VIN was not included. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.

Steering issues, suspension issues when reversing, power steering, braking system locking. Recalls on other Edges but not this vehicle.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the power steering failed to function as intended. In addition, the power steering fault warning light was illuminated. The vehicle was driven to the nearest gas station; however, the contact attempted to make a turn and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed with a failed electronic power steering system. The contact was informed that the electronic power steering system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed of an unknown recall; however, the VIN was not associated with the recall repair. The failure mileage was approximately 102,252.

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 15 mph, the vehicle became difficult to maneuver. The contact stated that several unknown warning lights were intermittently blinking on the instrument panel. The contact researched and was made aware of NHTSA campaign number: 19v632000 (steering); however, the VIN was not included. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the power steering gear had failed, and the steering rack and pinion and several other unstated parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 104,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the adaptive steering fault” message was displayed. The vehicle was taken to a dealer. The vehicle was diagnosed; however, the contact was unaware of the result of the diagnostic test. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 19v632000 (steering). The manufacturer was made aware of the failure but confirmed that the vehicle was not included in the recall. The failure mileage was approximately 95,100.

I was driving on the highway and the steering wheel light with exclamation point came on along with flashing adaptive steering menu, traction control menu and up hill assistance menu came on the dash repeatedly, as I kept driving the steering got worse and I almost had an accident. I had no choice to get off at the next exit and was able to pull into a gas station at the end of the exit. I tried to google from my phone the warnings and saw there was over 86 complaints on the same issue. I turned off the car and waited for about 10 minutes before starting it again hpeing that maybe it would reset itself. When I started my car again, I had no steering. I was forced to be towed over an hour away and over $3500 to fix it.

Steering losses power while driving. 2/24/24 Ford replaced steering gear, same problem reoccured 300 miles later on 3/14/24 if this had of happen while on the freeway it would of resulted in a horrific accident. Steering loss is a very serious problem.

The vehicle had repeated failures of the electrical steering system. While driving, the failure occurred making it nearly impossible to steer. On certain occasions, the car stalled. If turned off, the error might clear, work for some time, then fail again. One morning, it came up with the failure codes before starting (16 degrees) even after working the night before. Then work later in afternoon after temperature had warmed up.

The contacts own a 2016 Ford Edge. The contact stated that while backing out of the garage, she attempted to turn the steering wheel, but it failed to turn. The check engine light illuminated and stated, "hill start assist not available steering assist fault service required, service advance trac". The vehicle was towed to the auto service center and was not repaired due to parts. The vehicle was not included in NHTSA campaign number: 19v632000 (steering). The manufacturer was made aware of the failure.  the failure mileage was approximately 133,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at 60 mph, the steering had became stiff and the temperature gauge had rose. The contact pulled to the side of the rode and waited for the vehicle to cool down before taking the vehicle to the independent mechanic to be diagnosed. No warning light was illuminated. The contact was informed that the failure was due to coolant that had leaked in the engine. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 108,000.

The contact owns a 2016 Ford Edge. The contact stated that while making a left turn, the steering wheel did not function properly. The contact noticed that he had to over rotate the steering wheel for the vehicle to turn as needed. The adaptive steering fault warning light was illuminated. The vehicle was taken to a dealer. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was approximately 54,661.

I have a 2016 Ford Edge sport I bought from a Ford dealer and I now have adaptive steering fault code that has popped up and now the steering wheel is turned 90 degrees to the left and the SUV steering is not working correctly and is very dangerous to drive I called the dealership and was told I have to pay for them to look at and to fix it the is a major safty issue as it's not safe to drive and this SUV had the airbag recall fixed and I have seen others have the same issue I am having now and it has to do with faulty parts in the steering wheel again is a major safety issue.

The contact owns a 2016 Ford Edge. The contact stated while driving 55 mph, the contact loss control of the vehicle. The contact attempted to regain control the vehicle but was unable to cause to and the vehicle struck the guard rails. The contact was able to regain control of the vehicle and the vehicle started to operate normally. The vehicle was taken to the dealer but no diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 63,115.

My vehicle has 60,000 miles on it purchased new and always maintained at a certified Ford dealer. While driving on the freeway an error code came up on the dash adaptive steering fault. My steering wheel went off center turned to the left. I have looked on line and there was a bulletin from for in 2019 to fix this problem owners were supposed to be notified and we were not. Delaers were supposed to fix this if letters were not received when service was performed. I am doing alot of reading and delaer says computer module needs to be replaced 2600. 00. On line forums say steering wheel replacement. Very frustrating to have a car with low miles with a dangerous unsafe situation and delaer says repair through Ford is no longer available that the program expired.

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the power steering would intermittently fail operate as the "adaptive steering fault service required" warning message appeared on the instrument panel. Upon investigation, the contact discovered NHTSA campaign number: 19v632000 (steering) which he linked to his failure. The manufacturer was notified and informed him that his vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 140,000.

I was driving in a parking lot when it was snowing and the traction control and anti lock brakes went out. Due to that, the car locked up and I hit a curb. My tie rod is bent now on the passenger side of the cat.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle stalled without warning; however, the contact was able to coast the vehicle off the roadway. The vehicle was then towed to an independent mechanic where it was diagnosed that the fuel system needed to be replaced. The vehicle was repaired; however, the contact stated that approximately 3 years later, the failure recurred. The contact stated that while idling at a stop light, he depressed the accelerator pedal and the engine stalled without warning. The contact then stated that after approximately one hour, he was able to restart the vehicle; however, the steering wheel became difficult to maneuver. The contact stated that the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The dealer was notified not notified of the failure. The manufacturer was notified of the failure and the contact was informed that his complaint was logged and then was advised to call the NHTSA hotline. The failure mileage was approximately 80,000.

Car was driving fine on 29th. Woke up on 7/30/22 and went out to get breakfast. As soon as I started the car this came up on the screen: hill start assist not available, adaptive steering fault service required, steering assist fault service required, service advancetrac. I tried to drive away but cannot move my steering wheel at all.

I just received this recall letter I’ve almost lost my life in this vehicle I need for someone to contact me as soon as possible 5857478052 I had two other passengers in the car with me at the time of the incident the brakes failed and the car spent out of control also the middle part we’re the gears are busted.

Power steering fault light comes on, steering wheel not centered.

My parking brake, abs, and traction control (esc) warning lights all illuminate even when not engaged (parking brake states engaged even while driving. ) traction control (esc) on/off indicators illuminate opposite of engagement/unengagement (no correlation between. ) identical symptoms from NHTSA recall #16v733000. My car was manufactured right during that timeframe when my make/model/year were deemed loaded with improper abs/esc computer software. I brought it into Ford repeatedly and it was incorrectly diagnosed as a faulty e-brake switch, only to give me my vehicle back and e-brake could not be unengaged while they returned me the keys in the lot. They looked at it again and stated my abs module was broken causing my parking brake actuators to now be faulty resulting in my rear rotors to be worn down to unsafe driving levels. The best reason they could give me for a faulty abs module was "lightning strike. " I called Ford customer care and asked if my car was overlooked in this recall before sold to me and they originally said it was (told me it was manufactured in ontario,canada) but then called back to tell me it wasn't one of the vehicles affected. I am deafly afraid that my braking system will fail as I am driving.

The contact owns a 2016 Ford Edge. The contact stated that while driving approximately 45 mph, the power steering assist failed, causing the steering wheel to be difficult to maneuver. The power steering assist warning message was displayed. The contact pulled over several times and restarted the vehicle to correct the failure. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 122,000.

I had a Ford dealer diagnose an illuminated dash warning stating “adaptive steering fault” along with a steering wheel that was turned 90 degrees to the right while the vehicle was tracking straight ahead. During this time, the vehicle's steering would also exhibit momentary losses of power assist accompanied by clicking noises coming from the steering wheel. The dealer’s diagnosis returned a faulty steering wheel with complete steering wheel replacement being the remedy. This was quoted as as a $2,500 repair!! through manufacturer goodwill, I would be on the hook for 50% of that which is still ~$1,250 on a vehicle with only ~36k miles! further, I quickly discovered that this issue is well-known for my model to the point that Ford has issued service documents to address complaints (customer satisfaction program 19b04 - supplement #1 and TSB# 16-2066, 03 November 2016). Customer satisfaction program 19b04 - supplement #1 even states “service action: dealers are to replace the adaptive steering wheel assembly. This service must be performed on all affected vehicles at no charge to the vehicle owner. ” I negotiated with Ford customer service to have them cover a larger part of this exorbitant repair cost but to no avail. Should a customer not expect a vehicle’s steering wheel assembly to be manufactured in a way as to last the life of the vehicle? the symptoms of this failure, momentary losses of power assist, clicking noises, steering wheel off-centered, should be considered a safety defect for which the manufacturer should be held responsible. With the cost of repairs so high, how many of these vehicles are running on our roads because the owner's don't have or want to spend that much money for repairs??.

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the power steering assist and hill start assist warning lights illuminated. After the warning lights illuminated, excessive force was needed to steer the vehicle. The contact had taken the vehicle to a dealer where she informed the dealer of NHTSA campaign number: 19v632000 (steering) however, the vehicle was not included in the recall. A diagnostic test was performed and she was informed that the steering gear was defective and needed to be replaced. The manufacturer was then notified of the failure and informed her that her vehicle was no longer under warranty. The contact was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 54,000.

The car battery died and after I got it jumped off and tried to drive it the power steering would not work. I am currently waiting for help as I report this. It looks like other people have had the same exact complaint but there is no answer as to what causes this.

I went to start my car and found my battery was low. I got the car jump started and when I put it in gear the power steering was no longer working. I took it to the dealer and was told it needed to replace the steering gear assembly. This is on a car that is less than 4 years old and has less than 26,000 miles. I am told the warranty is 3 years or 36,000 miles whichever comes first. Based on my research it looks like others have had similar issues with the steering gear assembly. I drove the vehicle on the highway the night before and there was no hint of any problems.

Adaptive steering fault service required light is on. Car pulls to the right ever since light came on. Took it in for service at 37,000 miles and Ford refuses to repair this safety malfunction under any type of warranty. I purchased extended platinum insurance coverage because I bought this vehicle used 1 year ago. Light comes on everything I turn the vehicle on. I'm concerned for my safety driving, especially at high speeds on the freeway.

The contact owns a 2016 Ford Edge. The contact stated while making turns from a complete stop, the message "adaptive steering fault. Service required" was displayed. The contact stated that the steering wheel delayed returning to the center while the message was displayed on several occasions. Additionally, the contact stated that the message was displayed after replacing the tires. The vehicle was taken to the dealer, where it was diagnosed that the steering assist control module needed to be replaced. Additionally, the dealer informed the contact that an alignment needed to be performed. The vehicle was not repaired. The contact related the failure to Ford campaign number: 19b04. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 51,981.

This is regarding Ford's safety recall 19s26. My car too showed similar symptoms as mentioned in the recall notice and the dealership had to replace the steering . Gear and the bolts. Unfortunately, my car does not show up in the recall list even though the make, model and the manufacturing plant matches. The repairs cost me a 100$ deductible on my extended warranty and 60$ to jump start the car. Other costs included having to depend on uber for transportation. My motive to file this complaint is to make sure the recall vehicle list is accurate.

Tl-the contact owns a 2016 Ford Edge, while driving 10 mph the steering wheel locked the were two unknown warning lights illuminated. The adaptive steering fault service required message was displayed. The contact called don hinds Ford inc 12610 Ford dr, fishers, in 46038 (317) 849-9000. But was not diagnosed or repaired. The manufacturer was was contacted and provided cas-24406514k1h6s2. The failure mileage was 80,000. Ap.

My 2016 Ford Edge sport with 35k miles has an adaptive steering fault service required light on. This caused the wheel to become loose or cocked at an angle while driving, which is an extreme safety hazard. After researching more, there are many others who have mentioned the same issue. This should be an immediate safety recall and not a TSB.