Automatic Transmission problems of the 2019 Ford Edge

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle downshifted with the transmission speed sensor warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where the same diagnostic was provided the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.

The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. No warning lights were illuminated. In addition, the contact stated that the vehicle was driving sluggishly and the vehicle jerked. The vehicle was taken to the dealer where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. In addition, the contact stated that the transmission had been replaced two times with low mileage. The contact stated that the first transmission was replaced with 26,000 miles on the vehicle. The contact was provided a financial discount for the repair. In addition, the contact stated that the second transmission was replaced with only 26,500 miles on the vehicle. The contact stated that the repair was covered under warranty. The contact was concerned that, because of the persistent failure, the third transmission would fail with low mileage. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 26,000.

The contact owns a 2019 Ford Edge. The contact stated that while driving on the highway with his two kids at approximately 65 mph with cruise control on, the vehicle suddenly turned off cruise control and seemed to have fallen out of gear, and experienced bucking and jerking and loss of acceleration, the contact stated that his vehicle began to slow down and so he pulled over onto the side of the highway in order to restart his vehicle. The contact stated that this has been an ongoing occurrence with his vehicle where the transmission has experienced rough shifting when changing gears. No warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed. The contact was advised that they would have to replace the torque converter. The contact also took his vehicle to an independent mechanic where the vehicle was diagnosed again, and the contact was advised that they would have to replace the entire transmission. The contact was also advised that a temporary fix would be to replace the transmission fluid. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000. The contact referenced a TSB 21-2081 as probable cause for the failure of their vehicle.

The contact owns a 2019 Ford Edge. The contact stated that while driving on several occasions while driving on several occasions and the gears were shifted he observed a jerking noise. Additionally, the contact stated that while driving on several occasions while driving on several occasions the vehicle began jerking, and hard shifting. The transmission warning light illuminated. The vehicle was towed to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

The contact owns a 2019 Ford Edge. The contact stated that the vehicle jerked upon acceleration or deceleration. No warning lights were ever illuminated. The vehicle was taken to a local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 86,000.