Ford Edge owners have reported 37 problems related to owners/service manual (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Edge based on all problems reported for the Edge.
While driving 50-55 mph the car shuts down. Able to glide, stir/turn the car over to shoulder and put in park. Flashes see manual and a wrench shows. Restart the car and drive. Has done this several times, laps from 2 weeks to 2 months, for last 7 months. Two service stations checked and said they can't find anything. Took car to Ford dealership and also say can't find anything wrong. I am 75yrs women and this is dangerous to be on the road!.
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all problems of the 2014 Ford Edge
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While driving, code says "hill start assist not available" and sputtering/power loss on road. Turned car off and started again, barely made it 1/2 mile home. Waited 2 days but code showed immediately when starting car. Engine revs and sputters, barely enough power to pull out of garage. Manual transmission so I cannot turn off hill start assist.
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all problems of the 2017 Ford Edge
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Hands free liftgate is dangerous. While putting groceries in back and rearranging things I triggered the hands free liftgate. The gate did not stop coming down when I tried to stop it with my hand as it was closing. I got out of the way as it slammed shut. The gate does not respond when an object is put in its path, like a garage door does. It needs to! my 83 year old mother had the same thing happen to her (she has a 2019 Edge)and luckily I was there and was able to push her out of the way and shield her head. She now will only put things in her back seat, because she is afraid of activating that hands free liftgate. We both had our keys in our purse/ pocket. The manual says not to have it on you when using the back gate, but c'mon that isn't realistic.
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all problems of the 2016 Ford Edge
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While my wife was driving home from work, our 2014 Ford Edge completely shut down. She had no control of anything. Luckily she was able to coast onto the side of the road without being hit from the rear. In the dash, the "wrench" icon displayed with a message alerting her to see manual. It has been 3yrs to the date since we've purchased the car and nothing like this has ever happened. This seems to be an issue that was happening to other Ford Edge's in 2013. As Ford is about safety, I'm personally outraged that this issue is still happening with no resolve. What if she had gotten hurt; what if she had hurt someone else due to this issue.
2/5/19, attempted to use parallel park assist for the first time. Following prompts on the display, pulled forward and stopped. Next screen prompted to remove hands from steering wheel,vehicle proceeded to back up slowly and turned into designated space,car accelerated with no time to apply brakes and impacted car parked behind me and stalled. Vehicle speed pushed the parked vehicle 30 ft. That vehicle stopped when it hit a parked car,2 spaces behind it. I called the dealer that day to add the incident to a scheduled servicing on 2/8/19. Serv dept ran diagnostics,no malfunction to the system. A test drive showed parking assist did not sense the curb during parallel parking,but registered for perpendicular parking. Results were unacceptable,it came too close to the vehicle next to it, no prompt to stop and pull forward. He backed into the curb, no prompt from assist feature. Findings were forwarded to Ford motor. 2/17/19,while at a red light,no other vehicles,the light changed to green,and when brakes released,collision avoidance sounded and sensors lit up. Vehicle was not moving. I received a letter that Ford does not believe the subject vehicle qualifies for compensation because the dealership test drove the vehicle and could not be duplicate complaint. 5/29/19,the serv mng explained that another service department verified all sensors and wiring are operational. A technician test-drove it and assured me that everything worked properly. I drove my vehicle to a parking lot, and tried to use park assist. It indicated an empty spot, and proceeded to auto-park. The sensors did not indicate a car already parked there. It gave no warning to stop,I manually terminated the assist. The service dept asked for the vehicle, so a field service engineer could test the system. They concluded the system does not work as it should and no update is available at this time.
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all problems of the 2019 Ford Edge
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August 31, 2017: traveling 80mph (without cruise control, in left hand lane that had no shoulder), engine suddenly lost power, dropped below idle speed, & running rough. Managed to limp car to right shoulder without incident! info system displayed a "yellow wrench" "see owner's manual. " has occurred 4 times prior to this incident under 40 mph. Engine died completely one time with "low oil pressure" message. Everything has been checked. No codes & oil system is fine. Have discovered on line that there is an issue with throttle body across several Ford models. The second time this failed was right after making a turn. This last incident which has brought me here to lodge a complaint, was very scary and could have caused major loss of life. Why are there no recalls! I have just found a California class action lawsuit regarding Ford throttle deceleration defect. After each incident the car restarts & runs normal. I never know when it going to quit!.
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all problems of the 2013 Ford Edge
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Door ajar lights stay on and now door locks do not lock automatic now have to do manually.
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all problems of the 2012 Ford Edge
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Unlike other Ford vehicles, the Edge rear backup system activates only when the vehicle is approaching an object at less than 3 mph or an object is approaching the rear of the vehicle directly. Lateral movement is not detected. Also, stationary objects directly behind the vehicle within the vehicle,s warning zone are not detected unless the vehicle is moving. Within the first week of driving this vehicle, I tried to back up from a parking space. A pedestrian was walking directly behind the right rear of the vehicle. The vehicle started rearward and hit the pedestrian without any audible warning. The pedestrian continued to the right side of the vehicle, gave me a disgusting look and walked away I returned the vehicle to the Ford dealer complaining about the backup system and we tested two other new Edge's. They performed the same way. The owner's manual outlines the same backup procedure as I described above. The dealer explained that this system was new and only on the 2015 and beyond Edge. I think this system is poorly designed compared to other Ford vehicles. I also have a 2016 explorer with a rear backup system. An audible warning sounds every time something is within the backup zone I. E. Standing still, lateral movement, approaching, etc. I would like to see some type of investigation into this matter. Thank you.
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all problems of the 2015 Ford Edge
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The driver door ajar light stays on most of the time. It makes the interior lights stay on unless turned off manually and can drain the cars battery and makes it hazardous to drive at night. The notification light comes on from when the car is in park and when the car is shifted into gear or rolling the notification sound comes on. The doors do not lock when the car is in motion and the notification sound beeps for several mins after the car is is in drive.
Rear passenger door ajar sensor - the sensor comes on several times a week even though the rear passenger door is completely closed (no one rides in the back seat so I know it is not being opened manually). This started happening around November 2016. I am not sure if the issue is with the door latch or the sensor itself. When this occurs, the interior lights stay on, which is distracting, especially at night. I am worried that the door may fly open while I am driving. This is a safety hazard. I saw there are tens of thousands of complaints about this issue. It should be recalled so Ford can fix it for free.
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all problems of the 2011 Ford Edge
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I keep getting a door ajar warning even when the door is completely shut. Therefore my lights stay on extra and my auto door locks wont lock, and I have a child in the rear seat so the child could open the door if I don't manually lock them. . . Not safe!. Upon searching, the door sensor needs to be replaced which is no easy task. Ford should replace for no fee.
The drivers side door ajar alarm activates when the door is not open. This causes interior light to remain on for at least 10 minutes before shutoff. When the car is in motion, then comes to a stop say, at an intersection, an alarm sounds again and requests that you shift to park. I hit the ok button on the steering whel, but the process repeats. I have sometimes been able to stop the alarms by wiggling the wiring harness at the door hinge, but this may be coincidental. This happens when the car is moving, and when still. The auto lock will also not engage during the alarm, and even when manually activating it won't engage. I never know if this is a true alarm or not. I assume always it is false. This is a dangerous assumption. Repeated door slamming or normal closing does not stop the alarm. This happens every day and has been for several months. I see the issue on car complaint sites, there should be a recall before someone falls from a moving vehicle thinking the alarm was false when it was not.
Door ajar sensor failure: 2012 Ford Edge left rear passenger "door ajar" sensor fails to indicate when door is shut/locked indicating it may still be open/unlocked. The sensor failure affects the following: - alarm/intrusion detection: security system does not set properly and will activate randomly if set. Attempting to set alarm results in three abnormal horn blasts indicating a door is ajar. In this state, alarm will sound randomly which is highly disruptive to neighbors. It is unsure whether this model can lock without security system enabled, forcing the vehicle to be left unlocked. - electric / battery: dome lights, and other dash indicators do not secure manually and cause severe battery drainage. Expensive battery replacements. - safety: small children in car seats, unsure if doors are properly secured, doubt and peace of mind in Ford. The issue was discovered approximately August 2016. Vehicle was parked. At first the door could be opened and re-shut with force and sensor would self correct, but ultimately it would fail altogether. This is a known issue. Ford, where is the recall!?.
Driver's door alerting as not closed. Dome light stays on, door open alert stays on while driving. I have to manually move the door latch to get it to work correctly. Sometimes it does not lock, and sometimes it remains locked so I can't close my door. Since this started, as I'm driving, the alert comes on to shift my car in park, because the door is open!! I am very concerned for I drive my kids around frequently, and I don't know whether it will close, lock or open!! when I manually move the latch, the alerts go off completely.
Takata recall: driver door ajar warning light comes on when trying to lock my vehicle by remote or manually after parking. Does not matter if I am entering or exiting the vehicle. This warning light is on while I am driving, and it turns on when starting engine. It will happen consistently at various times such as, there are times that the interior lights will come on while the vehicle is parked for at least an hour and the driver door is locked, once I am finally able to lock it. Whenever the interior lights comes on for no apparent reason (other times the interior lights would turn on and off again after a minute), and I would have to work on getting my door ajar light off again. Very, very annoying, and I had to replace my battery due to this issue. I bought this vehicle used September 2015, and it all started a week after purchasing it. I love my car, but I hate to drive it because of this issue. Please issue a recall, I should not have to pay for a faulty issue that I did not cause. This has been happening to me every single day, every time I use my vehicle. I took it to the service department and was told that there is no recalls. This has become worse, and I am starting to distrust any Ford vehicles. Something really has to be done about this!.
The door ajar alarm on the passenger door will not turn off even though the door is shut. This causes the door lock not to engage and the inside lights to stay on even while driving. I don't have a way to lock my doors, even manually.
The drivers door sensor intermittently does not recognize the door is closed and therefor will not automatically lock the doors when the car moves. The doors will not lock manually with the door lock switch as the sensor sees the door as being open and will automatically and immediately un-lock them. Manually locking each door will lock the doors but this is inconvenient and not a solution to the problem. This is an ongoing problem.
Door ajar warning comes on, even when door is shut. This prevents the doors from locking and they can only be locked manually, the dome lights will never go off and eventually the battery dies, and the ac will only blow cold on 1 setting. It will not blow heat. The keypad will not let the vehicle lock when the warning is on. This happens when the car is moving or stationary, and intermittently. Sometimes it doesn't happen, sometimes I have to shut the door 20 times to get it to lock properly with the lights off.
"door ajar" sign will not go off after several attempts to shut the door properly. The sign stays on during a drive with several alerts to stop the car, "shift to park" and shut the door. Also, when you try to lock the door manually, the system still thinks the door is open and will not lock. This is a issue of safety for the driver, and passengers (especially children) if their door cannot be properly locked. When this first started happening the sign would go off after 3-5 attempts. Now after 10 days of having this issue, this sign will not go off at all. As well as the cabin lights will not go off for an extended period of time, draining the battery (even if the car is not turned on). Finally, I took my vehicle to the local Ford dealership and the spring is broken inside the door, the same issue with other Ford brands they have already recalled. This is a major safety issue for transporting children due to the safety issue since the door will not lock. I hope this issue is taken under serious consideration since this is clearly a issue for the 2013 Ford Edge as many others have had this issue as well.
The driver's door will not register closed. This leads to a series of issues including the dome light staying lit (distracting during driving and kills battery), constant alarms (distracting) going off while driving and most importantly the doors will not lock while driving. The last issue was not apparant until my 3 year old opened the rear door while the car was moving. I attempted to manually lock the doors and they would not lock. When presented to Ford we were given a quote of $500 and despite this being an issue in other models where its been recalled, they offered no concession to their customers. The inability to lock the doors will prove deadly if this issue is not part of a recall.
Let me first start of by saying that I get my car serviced on time, every time. I was driving on the highway when my car suddenly began shaking badly. Noticed the engine warning light came on. I pulled over right away and looked it up in the owner manual. Based on the info, I called to schedule to take my car in the next morning. I put my hazards on and exited the highway. I drove local so I could keep my speed to 20 miles. Then when 4 minutes from home, while stopped at a light, the car went dead. I tried to start it, but nothing. When I notice a burning type of smell I stopped and called a tow truck. Service department said that all 6 coils had melted onto the main pc of the car. He found it extremely odd that all 6 burned at the same time. He said it's usually 1, 2 or 3, but never heard of all 6.
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all problems of the 2007 Ford Edge
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A fault in the door latch on the drivers side is malfunctioning and sends a signal that the door is open when it is not. Besides being annoying, I fear the fact that the doors do not lock while the vehicle is in motion. They could be locked manually, but I have two small children that can not lock them on their own. I fear that if we were in an accident, they could be thrown from the car due to not having the doors locked. At this point I do not even want to drive my children anywhere in this vehicle. It is a safety issue!.
The door ajar comes on when the door is completely shut. The safety of my children are a concern because the doors do not lock and you can't manually lock the doors. You can slam your door 100 times but it still stays on. This happens when my vehicle is parked and in motion.
Need someone to know about this craziness. Days after a full detailing and replaced battery that the dealer said needed replacing, got the blind spot and cross traffic warning faults, at first occasionally, then within a week every time the car was driven. Soon the navigation indicated a fault as well. A few days later, in the morning for school drop off, each of these faults alerted, then the heat started blasting. Turned the climate control to off and still blasting - hot. Got to the school to let the child out and the powered door locks weren't working. Thankfully there was a knob to manually pull up because I couldn't let him out of the car. Went straight to dealer with heat still blasting, they "reset" something and it seemed better. Then it all started again the next day. Sometimes door locks worked, sometimes not. Sometimes heat would blast, sometimes cool would blast, all with climate control off. Additional fault started for front collision warning. Dealer again, couldn't really figure it out (never connected it to new battery, incorrect installation, or something in detailing), but then needed to order a part. Back when part came in, took two days (had to get rental car - fortunately covered by extended warranty) because they couldn't figure it out. Reported finding some "singed wires" under the dash. Very scary experience - like the car was possessed. Need to know I can trust my car to do what I expect, especially since the car was far from cheap and had all the bells and whistles. So far so good with fix, except drivers door dings when opened with the car off (didn't used to) as if they key is in the ignition, but there is no key - intelligent access fob and push button start. Have the fancy features on cars been rushed to market without making sure they operate dependably first and without technicians trained to understand them and fix them?.
The sensor for the door on the drivers side is not working. The panel tells me that the door is open when it is not. I have to manually lock and unlock the door several times or close the door several times hard in order for the sensor to go off. I have noticed that this is a common problem with the Edges. I do not have 5oo dollars to fix this problem. It is a safety issue as the door locks will not lock after car is in motion and this could be a possible safety issue while people are traveling in this vehicle. Also with the remote, sometimes locking the car is an issue. Could potentially drain the battery. Thank you.
Driver side door remains "ajar". (door latch assembly) locks won't lock, dome lights stay on, can't lock car and lights come on randomly during the day & night. I have been told it is an ongoing issue that could cost me $500. 00. If I can't manually lock the doors, the kids can get out while driving. Safety recall is necessary or trading in Ford! I have to put tape over my dome lights so I can back out of my driveway in the dark. . . I can't see!.
While driving down the highway my vehicle suddenly flashed a message that said "awd manual turned off. " I could not accelerate, nor could I brake. I was lucky that the cars behind me did not rear-end me. I was forced to coast off the side of the road and wait for the car to stop on its own. Had I not had access to a shoulder on the road I would have been stranded in the middle of the highway. My mechanic stated they are replacing the throttle body.
There is an issue related to the driver side door latch. The car will not lock the constantly chimes the door is open when it is closed. Even after manually locking the door, the locks pop back up. Initially the problem started periodically and could be corrected by opening and closing the door several times. There were times when simply opening the window tripped the door ajar indicator. This is a safety issue not being able to close the door and have the constant chime and interior lights on.
While trying to make a hands free call my sync quit working and the call had to be done manually using the in dash touchscreen.
At first, about a week or so ago, door lock sensor indicated right front door not closed. Warning appeared on dash. Automatic locking at 10 mph ok happened for a while, but within past few days, auto lock does not happen. In fact, if door locked manually after starting, all doors automatically unlock within seconds--whether vehicle parked or in motion (with ignition on). In short, locking doors is not possible and all doors are unlocked while driving. Locking doors is only possible when vehicle is parked and motor is off.
Five days after taking delivery of my 2014 Ford Edge I got into the vehicle and noticed a hairline crack in the windshield starting roughly in the center from the base of the windshield going upward in a sinuous direction. The car had 295 miles on it at the time. No stones or rocks hit the windshield. I immediately called my sales person to report the crack as I felt it was a manufacture defect rather than driver negligence fixed by an insurance claim. Sales person talked to a manager who said if I hadn't purchased the incidental insurance "complete titanium plus", then it would have to be reported to my insurance. The next day I went into the dealership with my brother, talked to the salesman who said this isn't covered under the 3 yr/36,000 mile warranty (which it isn't). However, in Ford's owner manual there is a 12,000 mile 12 month warranty against manufacture defects. Sales person brought out the used car sales manager who tried to tell us this was not my fault, not his fault and this is why a person carries insurance. We told him this is unacceptable on a brand new car which I had less than a week with only 295 miles on it. We told him this is a manufacturers defect and he needs to work with Ford to fix it. He tried to play it off as he thought I bought a used car (appeared to be a gimmick) and told sales person to be more clear on new vs. Used (again, appeared to be a gimmick). His tune changed and the service department looked at the crack and snapped photos of windshield to submit to Ford. Turns out, Ford is going to fix the windshield with no cost to me. The dealer is also giving me a loaner car while the work is being done.
Driver door ajar light stays on constantly making the vehicle unable to lock doors automatically and manually. Also, interior lights stay on longer making night driving unsafe as well as risk for battery dying.
I was attempting to park on a steep incline in san francisco on a rainy day, because I was aware that my vehicle tends to roll backwards upon releasing the brake (even when in drive), I decided to not park in that spot and was very careful to shift into drive and gun the gas so the car would move forward and not roll back into anything behind me. I had successfully used this technique before, but this time gunning the gas still resulted in my rolling backwards and caused a collision. After the collision, reapplyong the gas made the car move forward, but now the damage was done. I do not know if this is a gear selector peoblem, an issue with the car in the great deal it rolls back on hills, or a combination of both, but this is definitely a safety issue and was not brought to our attention when purchasing the vehicle or in any of the safety information we read to date especially considering the hilly environment in the bay area. If the vehicle had a manual 4wd selector like my old Ford ranger did, switching this on would resolve this issue on hills, and allowing it to be shut off during normal drives would still reserve the fuel economy that Ford was going for with this model.
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all problems of the 2010 Ford Edge
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"passeger door ajar" indicator intermittently comes on and requires several hard door slams to remove it. Aside from being very annoying, this is a potential safety issue for the following reasons; 1. When the door ajar indicator is on, the doors will not automatically lock and cannot be locked manually, 2. The interior dome light comes on and cannot be turned off. This is especially hazardous at night. 3. I have been told the airbags will not deploy if the door ajar indicator is on. This issue has apparently been a problem for several years for Ford and the problem has not been corrected. There are many posts and you tube videos addressing the problem. I plan to have the dealer replace the sensor, but I maintain that this is a safety issue and Ford should fix the device.
This is a 2013 Ford Edge limited. It has 13,000 miles and is 15 months old. This vehicle has a myford touch screen and system. This system has been givign us problems since we got the Edge. On September 17, 2013 my wife was stopped in a parking lot trying to get the myford touch system to make a call from her cell phone. This cell phone has been pared to the myford touch system since day 1 but refused to recognize the phone to make a call. She was touchign the screen to make the call and the screen cracked. The systems that are part of the screen will not work now due to the cracked screen. The driver is forced to manually work around the system controls since the touch screen will not work. Ford regoinal service refuses to replace the cracked touch screen as a warrenty issue. The vehicle is well within the warrenty period. Ford requires $1,500 to replace the cracked touch screen. Ford has multitudes of issues with this myford touch system which the touch screen is a part of the overall system. This cracked screen needs to work to make the vehicle as safe to drive as advertized by Ford. Ford is simply not covering the replacement of an item that is needed for the vehicle to perform safely.
Problem Category | Number of Problems |
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Equipment problems | |
Carrier/rack problems | |
Owners/service Manual problems | |
Adaptive Equipment problems | |
Radio/tape Cd Player problems | |
Electrical Jack problems | |
Air Conditioner problems | |
Navigational (global Positioning System) Gps problems | |
Air Conditioner problems | |
Recreational Vehicle Lpg Tank Valve/gauge problems |