Tank Filler Pipe And Cap Problems of Ford Edge

The contact’s girlfriend owns a 2013 Ford Edge. The contact stated that while his girlfriend was refueling the vehicle, fuel started to leak from the fuel filler neck. The check engine warning light was illuminated. The contact stated that the vehicle was taken to an independent mechanic where it was diagnosed that the fuel line pulse damper metal housing was cracked and needed to be replaced. The vehicle was not repaired. Neither the dealer nor manufacturer was not notified of the failure. The failure mileage was approximately 134,000.

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The contact owns a 2013 Ford Edge. The contact stated that while refueling the vehicle, the fuel was coming back out from the fuel filler neck. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in any recalls. The failure mileage was approximately 119,000.

Found door seal on 3 door bad, found very light to just primer and clear coat paint on all door jams, some hinges. Newest is a safety item. While pumping gas after the first click gas shot out of the filler neck. Happened a second time and gas soaked my wife's cloths. Then the tank cap light came on. Seams like the tank is not venting and as you fill the tank with gasoline air has to escape and pushes out gas with it. Dealer not sure what would cause this. Dealer is replacing filler neck. Dealer has replaced seals and repainted all areas were just primer. I have called Ford and they replied with it is not a Ford problem it is the dealers responsibility to look the vehicle over and have 30 days to send it back. I have been to the dealer 7 times. I think Ford need to take responsibility for this. I have driven 700 miles back and forth for warranty work. This vehicle only has 2700 miles on it and is a little over 2 months old.

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