Gasoline Fuel System Problems of Ford Edge - part 1

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the fuel pump. The contact was informed that the fuel pump and fuel lines needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

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The contact owns a 2021 Ford Edge. The contact stated that a week after the check engine warning light had illuminated, the vehicle was difficult to start after refueling at the gas station. The contact stated that the vehicle was able to start after several attempts. Additionally, the contact stated that upon starting, the vehicle emitted an abnormally strong odor. The vehicle was taken to parkway service center and to o'reilly auto, where diagnostic trouble codes 4056 and 4096, indicating an evap purge valve failure were retrieved. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was contacted and informed the contact that the VIN was not included in a recall. The manufacturer advised the contact to report the failure to the NHTSA hotline. The failure mileage was approximately 124,000.

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The contact owns a 2018 Ford Edge. The contact stated that after refueling the vehicle, while attempting to start the vehicle, the vehicle stalled three times after starting. The contact stated that the failure occurred daily. The contact stated that the battery charging warning light was illuminated. The dealer was contacted. The vehicle was taken to auto zone to be diagnosed. The contact was informed that the canister purge valve needed to be replaced. The vehicle was then taken to the dealer and the contact was informed that the part to repair the vehicle was unavailable. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 18v735000 (fuel system, gasoline); however, the VIN was not included. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 31,200.

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The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. Additionally, the contact stated the vehicle had stalled and jerked intermittently while driving. There was no warning light illuminated. An unknown dealer was made aware of the failure and provided a fee for diagnostic testing. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown recall; however, the VIN was not included in the unknown recall. The manufacturer was made aware of the failure but no assistance was provided. The contact was advised to contact the NHTSA hotline to report the safety failure. The failure mileage was approximately 86,000.

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The contact owns a 2022 Ford Edge. The contact stated that the vehicle was taken to a dealer where it was diagnosed that the power train control model needed to be replaced. The vehicle was repaired but approximately six days later, while parked, after the vehicle was refueled, the vehicle failed to restart. The vehicle restarted after approximately 15 minutes. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the canister purge valve needed to be replaced. The vehicle was repaired but the check engine warning light illuminated after approximately six days. The vehicle was taken to an auto parts store where a hand held diagnostic machine retrieved dtc: p0450 and p0456. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.

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The contact owns a 2015 Ford Edge. The contact stated that after refueling the vehicle and driving to the residence, the contact and her son became aware of an abnormal fuel odor. The contact stated that her son looked under the driver's side rear near the rear tire and saw a small puddle of fuel. The contact stated that the vehicle had not driven over any objects on the way to the residence from the gas station. The contact stated that there were no warning lights illuminated. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.

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The contact owns a 2012 Ford Edge. The contact stated that while driving on several occasions at various speeds, or while the vehicle was parked, the contact observed an abnormal gasoline odor in the vehicle. Additionally, while driving at an undisclosed speed, the vehicle lost motive power while attempting to accelerate, with the check engine warning light illuminated. Additionally, a "turbo boost" message was displayed. The vehicle was taken to an independent mechanic who discovered a fuel leak. The contact was informed that either the fuel tank or fuel lines needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 98,260.

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The contact owns a 2013 Ford Edge. The contact stated while driving 50 mph, the accelerator pedal was depressed, and the vehicle failed to respond. The check engine and abs warning lights were illuminated. The contact stated that after refueling, the vehicle started to jerk while driving. The contact stated that once the vehicle while driving at speed, there was an abnormal thumping sound coming from the vehicle. The check engine and abs warning lights were intermittently illuminated. The vehicle was not taken to an independent mechanic nor a dealer to be diagnosed; however, the contact self-diagnosed the vehicle with fuel pump and power train failure. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

The contact owns a 2022 Ford Edge. The contact stated that on several occasions after refueling the vehicle, the vehicle failed to immediately start-up. The contact stated that the accelerator pedal and the keyless ignition was depressed several times simultaneously and the vehicle started. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 58,000.

The contact owns a 2011 Ford Edge. The contact stated that while the vehicle was unoccupied and parked inside the residential garage, there was a fuel odor seeping into the house. No warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with a roll-over valve that needed to be replaced and other unknown repairs were needed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

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The contact owns a 2017 Ford escape. The contact stated while driving at an undisclosed speed, the vehicle made abnormal grinding sounds. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the high-pressure fuel pump had failed, causing metal shavings to enter the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 70,000. The VIN was unavailable.

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The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the accelerator pedal failed to function as intended. The contact stated that the vehicle shuddered and jerked as if it was not getting enough fuel. The dealer was made aware of the failure. The contact was informed that the repair was not covered under recall or special programs. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.

The contact owns a 2018 Ford Edge. The contact stated while driving 30 mph, the vehicle stalled while approaching a stop light. The vehicle continued to stall when it came to a stop. Several unknown warning lights were illuminated. There was an abnormal fuel odor was detected on the interior of the vehicle. A message that the accessories were available was displayed. The vehicle was taken to an independent mechanic, who checked the battery. The contact called the local dealer, who informed the contact about scheduling an appointment. The vehicle was not diagnosed or repaired. The contact called the manufacturer and was referred to the NHTSA hotline. The failure mileage was approximately 53,000.

The contact owns a 2018 Ford Edge. The contact stated that while driving at various speeds the vehicle would hesitate to accelerate and the check engine light had illuminated. The vehicle was taken to the local dealer who diagnosed that the fuel injectors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 46,000.

The contact owns a 2023 Ford Edge. The contact stated that while driving at approximately 35–40 mph with her two daughters' occupying the rear seat, they heard an abnormal sound of water in the vehicle. There were no warning lights illuminated. The contact was able to determine that the abnormal noise was caused by the fuel in the fuel tank swishing. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The manufacturer referred her to NHTSA. The failure mileage was approximately 25.

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The contact owns a 2008 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle started to jerk, and she noticed a burning odor. The contact veered the vehicle off the road. The check engine warning light intermittently illuminated. The vehicle was taken to an auto shop where it was diagnosed that the water pump failed. Was replaced however, the failure recurred. The vehicle was taken back to the shop where it was diagnosed that the brakes failed and needed to be replaced however, the failure recurred. The check engine warning light illuminated, and the low oil pressure warning light illuminated. The contact stated that after a week, the failure recurred, the gears failed to shift in the intended gears. Additionally, the contact stated that the vehicle hesitated and stalled. The vehicle was towed to the independent mechanic where it was diagnosed that the engine failed and needed to be replaced. Additionally, the contact stated that she was informed by the dealer of the NHTSA campaign number 14v682000 (fuel system, gasoline). The vehicle was not repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was unavailable.

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The contact owns a 2009 Ford Edge. The contact stated that there was a strong fuel odor coming from the vehicle. Additionally, the contact noticed that fuel was leaking from the vehicle onto the ground. The contact who is as an independent mechanic, diagnosed the vehicle and determined that the fuel tank was leaking at the spot welds located on the upper part of the tank and at the mounting points on the fuel tank. The contact stated that the fuel tank was previously replaced under NHTSA campaign number: 15v712000 (fuel system, gasoline). The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under the recall a second time, and that the vehicle was not covered under warranty. The vehicle was not repaired. The failure mileage was approximately 157,000.

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The contact owns a 2012 Ford Edge. The contact stated while starting the vehicle after refueling, the check engine warning light illuminated, and the vehicle jerked. Additionally, the contact stated that the vehicle lost motive power and stalled while in traffic. The contact was able to restart the vehicle and exited the highway. The vehicle was taken to the dealer, where the fuel line pulse damper metal housing was replaced; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed that the fuel line needed to be replaced with one that did not have a damper. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle could not be repaired under NHTSA campaign numbers: 14v002000 (fuel system, gasoline) or 12v438000 (fuel system, gasoline) as the VIN was not included. The manufacturer advised the contact to file a complaint with the NHTSA hotline. The failure mileage was 105,000.

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked in the garage, there was a strong fuel odor that came from the vehicle. The vehicle service parking brake immediately warning light illuminated on the instrument panel. The vehicle was taken to several independent mechanics who were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.

The contact owns a 2010 Ford Edge. The contact stated that whenever the vehicle was started, there was an abnormally strong gasoline odor inside of the vehicle. The contact stated that whether the vehicle was being driven, idle or parked, the odor was present. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The contact stated the failure was related to NHTSA campaign number: 15v712000 (fuel system, gasoline) however, the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 145,000.

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The contact owns a 2007 Ford Edge. The contact stated after adding fuel to the vehicle; while parking at his residence, he noticed a fuel leak under the front of the vehicle. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 14v682000 (fuel system, gasoline) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 231,803.

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The contact owns a 2015 Ford Edge. The contact stated that after filling up the fuel tank the vehicle hesitated to start and stalled. The engine warning light was illuminated. The vehicle was taken to an independent mechanic who provided codes p)456 and p1540 and stated the failure was due to purge valve assembly. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 53,000.

The contact owns a 2014 Ford Edge. The contact stated that her vehicle would fail to start immediately after placing gas into the fuel tank as the check engine light would appear on the instrument panel. The vehicle would eventually start up after multiple attempts; however, the vehicle would hesitate upon depression of the accelerator pedal. The contact also mentioned that an abnormal creaking sound would emit from the front end of the vehicle. Both the dealer and the manufacturer were notified about the failure and both informed her that the vehicle was not under NHTSA campaign number: 15v005000 (fuel system, gasoline). The vehicle had yet to be repaired. The failure mileage was approximately 130,000.

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The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor detected. The check engine warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a cracked fuel tank. The fuel tank was replaced. Prior to the failure, the canister purge valve was replaced twice. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 71,974.

The contact owns a 2008 Ford Edge. The contact stated after refueling the vehicle, once he parked the vehicle in the garage, he smelled a strong odor of gasoline coming from the vehicle. The contact looked underneath the vehicle and became aware of a fuel leak. The vehicle was not diagnosed. The contact informed the dealer that the vehicle was experiencing the failure stated in NHTSA campaign number: 14v682000 (fuel system, gasoline). The contact was informed that the vehicle was inspected however, the vehicle had not experienced the failure at the time of inspection. The manufacturer was contacted, and a case was filed. The failure mileage was 213,000.

The contact owns a 2008 Ford Edge. The contact stated that fuel was leaking from the fuel tank. The check engine warning light was illuminated. The manufacturer was contacted and referred the contact to the NHTSA. The contact related the failure to NHTSA campaign number: 14v682000 (fuel system, gasoline) however, the VIN was not included. The failure mileage was approximately 176, 000.

The contact owns a 2012 Ford Edge. The contact stated while driving 45 mph, the vehicle started shaking and depressing with the accelerator pedal being depressed; however, the vehicle failed to accelerate as designed. The contact stated that the check engine warning light was illuminated. The contact was able to exit the highway and continued driving to her destination. The contact took the vehicle to an independent mechanic and was informed that both front axles, the exhaust pipe, and the fuel injector needed to be replaced. Additionally, there was a leak in the evaporative emission control system (evap). The vehicle was repaired, except for the evaporative emission control system (evap). The contact called the local dealer and made them aware of the failure. The vehicle was repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 12v438000 (fuel system, gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 179,000.

Tl the contact owns a 2014 Ford Edge. The contact stated that while her husband was driving 65 mph, the vehicle loss motive power and decelerated. The contact's husband pulled over to an exit ramp where the vehicle stalled. The contact and her husband exited the vehicle and pushed the vehicle to a rest stop. The contact's husband waited for a moment to restart the vehicle and continued driving to his residence. There was no warning light illuminated. The contact's husband took vehicle to an unknown dealer to be diagnosed which was still pending. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 76,000.

The contact owns a 2011 Ford Edge. The contact stated that upon entering and exiting the vehicle, there was an abnormal fuel odor present. The contact took the vehicle to a dealer where they discovered a leak in the fuel tank due to a defective gasket. The contact stated that the same failure had occurred years prior. The same dealer had performed an unknown repair to the vehicle however, the failure recurred. The manufacturer was notified of the failure and they informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 91,000.

The contact owns a 2016 Ford Edge. The contact stated upon starting the vehicle after refueling, the vehicle was making abnormal gurgling sounds. Additionally, the contact stated while driving 60 mph, she heard abnormally loud sounds coming from the rear driver's side of the vehicle, where the fuel tank was located. There was no warning light illuminated. The contact veered to the side of the road and inspected the vehicle. The contact pushed the gas tank cap and the sounds stopped. The contact was able to continue driving; however, the check engine warning light illuminated while driving the next day. The contact was able to drive to her residence. The vehicle was taken to the dealer where it was diagnosed that the purge valve and evaporative emission control (evap) system needed to be replaced. The dealer informed the contact that it was a known failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 73,000.

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2012 Ford Edge. Consumer writes in regards to engine failure. The consumer stated the vehicle would rapidly lose acceleration. The failure was intermittent therefore, the dealer could not duplicate or, repair the vehicle. The fuel inlet failed, as well. Updated 11/07/2017.

The contact owns a 2016 Ford Edge. The contact stated that the vehicle would fail to start up after multiple attempts soon after a fuel fill-up. Once the vehicle was started, the vehicle would hesitate and even stall while driving at various speeds. As the failure persisted, the contact stated that the vehicle would intermittently stall during normal driving as the check engine warning light appeared on the instrument panel. The vehicle was taken to a dealer where they diagnosed the vehicle with a defective evaporative emission control system(evap) solenoid valve. The manufacturer was notified of the failure and was given a case number. The contact was then referred to the NHTSA hotline for additional assistance. The vehicle had yet to be repaired. The failure mileage was approximately 30,000.

The contact owns a 2007 Ford Edge. The contact stated that the vehicle vibrated violently without warning after it was started. The vehicle was taken to an independent mechanic where it was diagnosed and three rear engine coils were replaced. In addition, the engine computer was damaged internally. The repair part was unavailable and placed on backorder. The failure occurred after the vehicle was serviced under NHTSA campaign number: 14v682000 (fuel system, gasoline). The manufacturer was not notified of the failure. The failure mileage was 94,555.

The contact owns a 2007 Ford Edge. The contact stated that the steering wheel was making an abnormal noise and became difficult to turn. The contact also stated that there was a strong odor of fuel. The vehicle was included in NHTSA campaign id number: 14v682000 (fuel system, gasoline) but the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.

The contact owns a 2012 Ford Edge. The contact stated that the vehicle emitted a persistent gasoline fuel odor and the fuel mileage was reduced. The vehicle was repaired under NHTSA campaign id number: 14v002000 (fuel system, gasoline) but the remedy did not correct the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 49,000.