Three problems related to other fuel system tank mounting have been reported for the 2011 Ford Escape. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Ford Escape based on all problems reported for the 2011 Escape.
I tried to get fuel late at night in winter warning after work and upon doing so, the nozzle at the gas station would not fit properly to fuel the tank. Gas began to leak out as I was fueling the vehicle, squirting up onto my body and clothing. I did not understand why the nozzle did not fit, however I needed desperately to get gas so that I could return home in a mountainous area where I live. I tried filling the gas tank slowly to no avail. Then I proceeded to another gas station as there are not many around, and again nozzle would not enter the tank. This time I couldn't even turn on the pump. After inspecting the situation, I could see that the fuel tank area looked as though the hole for the tank no longer accepted nozzles, the fuel filler area seemed to have slipped and I now I am unable to get gas at all. There was no warning- this just happened suddenly, putting me in a dangerous situation, with gasoline on my clothing, freezing temperatures and nearly stranded. Luckily I had enough gas to get home, however I can not fuel my tank and this could have been a dire straights emergency.
The contact owns a 2011 Ford Escape. The contact received notification of NHTSA campaign number: 16v777000 (fuel system, gasoline); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact noticed a fuel odor whenever the fuel tank was filled. The contact called the jensen Ford dealer at 641-753-550 who informed the contact that the parts were not available. The manufacturer was made aware of the issue over a year ago and informed the contact that the parts would be provided. The approximate failure mileage was 26,000. VIN tool confirms parts not available.
The contact owns a 2011 Ford Escape. The contact stated that there was an odor of fuel in the vehicle. In addition, the contact stated that the vehicle also had a puddle of fuel under the fuel tank. In the contact received notification of NHTSA campaign number: 16v777000 (fuel system, gasoline) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 70,000. The manufacturer was made aware of the failure. The contact was advised that the vehicle was not safe to be operated and it would need an immediate interim repair. The technician also informed the contact that the interim repair would be at the cost to the contact. The vehicle was not repaired. VIN tool confirms remedy not yet available.