Two problems related to differential unit have been reported for the 2014 Ford Escape. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Ford Escape based on all problems reported for the 2014 Escape.
In the 2013-2014 Escape, awd, there is a known failing part and they have a service advisory, ssm 46965, to address this but will not issue a recall. Many have failed, including ours, just out of warranty, and they get to charge us $800 to repair. This failing part is the "viscous coupler" or clutch in the rdu or rear differential. It is a 1. 5 hour repair job that they charge 3 hours labor to do. When it fails, you get very loud pops and grinding noises from the rear end when turning tight turns in a parking lot. If neglected, it will eventually fail completely. This has been a known problem since 2013 and Ford continues to milk profits off it to this day. I believe we should be re-embursed for the repairs.
Tl the contact owns a 2014 Ford Escape. While driving 30 mph, the contact heard an abnormal noise coming from the rear of the vehicle. There were no warning indicators illuminated. The vehicle was taken to sellers-sexton Ford Lincoln Mazda (located at 341 vfw memorial dr, st robert, mo 65584, (573) 336-2000) where it was diagnosed that the brakes needed to be replaced. The vehicle was repaired, but continued to experience the failure. The vehicle was diagnosed again and it was determined that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 58,000. The VIN was not available.