Vehicle Shudder problems of the 2014 Ford Escape

The contact owns a 2014 Ford Escape. The contact stated while driving 20 mph, the vehicle made a loud grinding sound. The contact pulled over and shut-off the vehicle. The contact stated that the failure recurred a second time after the vehicle was restarted. The vehicle would not restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with metal shavings inside the transmission fluid. The vehicle was not repaired. A local dealer was not contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 102,000.

When at a complete stop, my2014 Ford Escape hesitants to take off, when driving over 45 miles a hr, the car shakes and reduces speed on its own. This is very scary, and I'm afraid this is gonna cause a wreck and even death ,if Ford doesn't recall the 2014 Ford Escapes that are affected with the same transmission issue as the other Escapes, my Escape was built in another Ford plant and different parts, but it's the same problem, that the other Escapes are having . I hope Ford recalls these Escapes, I've been a Ford owner since 1993 , but this is but this got me rethinking my Ford loyalty. The local Ford dealer quoted me $5300 for a new transmission bats half of what the cars worth so please make this right thank you so much for listening.

While in motion, the vehicle shudders and/stumbles between 1800 and 2000 rpms causing the vehicle to become unstable. The dealership was not able to address any issue. I then contacted 2 other dealerships. I suggested that it may be an issue with the transmission and I was told that they were not looking at any transmission issues. "this came down from management" the service technician shared. My teenage driver is driving the car and I am concerned that an accident is eminent.