Adaptive Cruise Control Problems of Ford Escape - part 1

My adaptive cruise control, blind spot warning, rear cross traffic warning, pre collision warning all quit working and just flash across the screen, my light indicators for blind spot on my side mirrors quit working, my back up camera just has a bluescreen, there is no audio so no alerts can be heard and my sync doesnt work it has the screen but wont let you hear anything so yes I drive a bit away to work not having these features has been a major safety concern I have almost backed into someone because they were in my blind spot and no warning lights or warning sounds I have perviously went to a dealership for four active recalls they only look at the powertrain one there was one about spot welds nothing was done about either they broke like within the first few months of me having the car I have never received anything on extending my warrenty partly because I moved I guess but they basically told me when I was there for the recalls I would have to come back and pay for them to look at the rest which I said I wasn't aware that I had to pay for something that was a safety concern so then I contacted the place where I purchased the car that was 2 weeks ago they still have not contacted me back after several attempt and no response I then got on chat with Ford gave them a list of what was going on and they have yet to respond either but it was read just being ignored at this point and I'm at the end of my patience these are major safety issues I haven't even had this car a maybe a year if that and no one care to help I was told there was nothing wrong with anything basically I would have to wait for something to happen when I went for the recalls.

See all problems of the 2020 Ford Escape 🔎.

. After activating the cruise control on the freeway for a few minutes, the cruise control deactivated and displayed the "adaptive cruise not available" message on the dashboard, immediately lowering the speed. Additionally, the sunroof interior stopped working after opening it. The bar that helps retract the sunroof interior came loose, and Ford says the repair is not covered under the extended warranty. There was also a problem with the rear seat belts, which displayed a warning: "rear belt monitor fault. Service required. ".

Starts with front camera malfunction popping up in cruise control and randomly while driving than jumps to a couple warning that safety features are malfunctioning (brake, blindspot, front camera,parking etc ) all stop working after that nothing works and all warnings pop up when car starts.

See all problems of the 2024 Ford Escape 🔎.

Ford put out an update at the end of April 2025 that inhibited all advanced driver assistance systems from working. I took my Escape to the dealership twice in may and June and it’s not fixed. I called Ford and they promised an update in July but it’s still not out to fix their mistake.

I was driving to work like normal this morning when an error message popped up that stated my all wheel drive had been turned off. It then gave another error message stating my hill parking assist had been turned off, and my cruise control is no longer functioning. Due to this I feel unsafe driving. This has happened to many other friends and family members that have owned this vehicle.

While driving warnings for adaptive cruise, blind spot, forward collision, front camera, park aid etc start and then all the system quit. I have pictures. I took my car to dealership to be checked. At first I was told they could find nothing wrong. I showed them pictures of my alerts and messages on my Ford pass app. I was told a software patch would be sent. I contacted them again to ask if there was more news. I was told not at this time. I saw there was a problem with this module on the 2025 Escape.

Timeline of events: •~March 2024 – ongoing: intermittent system alerts begin appearing at random. Includes: •awd temporarily disabled •auto hold system fault •park aid fault •drive mode not available •hill start assistnot available •service advancetrac •pre-collision assist not available •power steering loss •cruise control not working •blis acting erratic •squeaky brakes and “locked up” feel when glitch occurs •4/11/first major cluster of alerts appears. All systems shut off at once. Power steering was lost, difficult to turn. •4/17/vehicle brought in for oil change. Brakes, tires, battery all checked and are in good condition. •4/21/alerts occur again while driving. Same issues appear and disappear at random. •4/22/vehicle returned to dealership. Intermittent issues discussed. No clear resolution found. •4/25/alerts triggered again. Becoming more frequent. Safety systems failing during normal driving.

See all problems of the 2022 Ford Escape 🔎.

I have been experiencing a series of error messages that pop up on my dashboard while driving since March 31, 2025. The first message is my adaptive cruise control braking is being turned off. The message reappears before I have a red triangle appear with the words resume control and a loud warning sound. The dash board starts a series of error messages that rotate saying pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault and front camera fault service required. I have taken my Ford to the dealership twice. I am told there is not a fix for my vehicle until Ford releases a new software update sometime in the month of may.

While driving with the adaptive cruise control, the vehicle displayed a hazard warning and beeping to take control of the vehicle. Then multiple other warnings followed including pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault, and front camera fault service required. These messages would go away after turning the vehicle off, but would come back between 30 or 40 miles into a drive. Then in the past 2 days they stayed on as soon as it was started. No cruise control, no blind spot detection, and lights and warnings have been constant on my dash. I took it to the Ford dealership and they did not have any recalls on the vehicle. They said that they reset the ipma and did a ipma alignment. They test drove for 6 miles and all of the warnings came back on. They advised that another software update is coming in April. They reset the ipma again and said that when it comes back on to contact them after the new update comes. I called Ford warranty customer service and they advised that the vehicle is still under warranty and to take it to a Ford dealership. I told them that I did that and that the dealership is unsure of the problem and guessed that the upcoming update could fix it. I told them that I'm driving a vehicle right now that the dealership fully expects will go into a fault again while driving. I also raised concern that I drive a lot of miles and my warranty could expire before they have a confirmed repair for this problem. The reply was to take it to a Ford dealership.

The lane keeping system in my 2023 Ford Escape hybrid platinum keeps me too far to the left. When driving the lane keeping system keeps me too close to the center lane marker. I believe it is a potential safety issue for my car to be so close to the left side lane marker, often with the edge of my rear view mirror only inches from the left side lane marker. My local Ford dealer says the lane keeping system can not be recalibrated to center the vehicle about 6 inches more to the right (passenger) side to provide a lager safety buffer on the left side of the car. I believe the lane keeping system should be capable of being calibrated.

See all problems of the 2023 Ford Escape 🔎.

First Ford had issues a customer satisfaction program 21b19 was issued to all Ford dealers on April 9, 2021. Then they put out a TSB 23-2061 which my vehicle is part of but says it is not covered under warranty. There are many 2020 Ford Escapes with this issue. Seems to be just gas vehicles 1. 5 and 2. 0l engines. My vehicle was not covered along with many other vehicles. Then they even put out a the contact stated while operating the vehicle, the messages "hill start assist not available", "pre-collision assist not available", "service advance-trac" and "service all wheel drive" remained displayed. The vehicle was taken to the local dealer who diagnosed that the all-wheel drive module was faulty and needed to be replaced. The vehicle was not yet repaired.

Start vehicle an error start popping up, I have to cook ok to clear them. Lots of features that are not available, including hill assist, awd, cruise control. Awd module failure is it available for inspection upon request? yes how was your safety or the safety of others put at risk? yes awd and pre-collision assist are not available. Has the problem been reproduced or confirmed by a dealer or independent service center? yes has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes several errors start cycling through allowing the driver to click ok. Hill start assist not available pre-collision assist, not available service advance trac awd fault service required see manual.

Receiving multiple errors and Ford determined it is the awd module that needs to be replaced. However, they say my vehicle is not included in the recall based on vehicle identification number.

I was driving down the interstate and came up on a wreck. When traffic started to move again my transmission wouldnt engage. The active cruise had quit working about 10 minutes prior.

Awd module not working was on screen after starting vehicle plus other codes about adaptive cruise control.

While driving on [xxx] in mundelien IL. Posted 40mph; car changed cruise control to 60mph when passing route signs this happens consistently. Every time it passed a [xxx] sign. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The entire advanced track system quit working. Sometimes if you turn the vehicle off and on a bunch of times it will work until you turn off the vehicle.

At any random time, all sensors fail. Blind spot systems, parking sensors, pre-collision assist, front camera fault, cross traffic system, cruise control, lane assist, auto headlights. Returned to the dealership multiple times, with no resolution. All sensors continue to fail, with no immediate fix available, according to Ford, until the fourth quarter. So, I am left with an unrepairable vehicle to drive in the already dangerous central texas traffic. The problem has been confirmed at leif johnson Ford, 501 e. Koenig, austin, TX 78751. Main #512-454-3711, service #512-454-3767, and reported to Ford care at 800-392-3673.

Took in the vehicle to be inspected and Ford said the awd module isn't working. It states my awd is off and not functioning.

Two notifications come up on the screen after vehicle is started. Front camera fault service required. Pre-collision assist not available. This started right after pre collision assist went off on 05/13/2024. There has been no inspection on the vehicle.

Our 2021 Ford Escape has "intelligent" adaptive cruise control. It has the capacity to adjust our car speed based on the highway speed limit signs it encounters. It reads all speed correctly but it also reads "black and white, square, numeric, county road signs as speed signs. This is dangerous as many county road signs have numerics that drastically exceed the posted speed limit and cause the car to rapidly excellerate around a curve or in neighborhood settings. So for example, in a 35 mph speed zone, the car sees the county road 85 sign and rapidly attempts to excelerate by 50 mph to 85 mph. This surprises you and forces you to seek the brake pedal in an attempt to avoid a casualty. We have reported this to Ford and brought our vehicle in twice now regarding the issue. On 10/5/22 Ford replaced the car's image module to help clarify highway signs for adaptive cruise. This did not remedy the problem. After nearly running over an animal because of this issue, we brought the car back to Ford on 5/8/24 to correct this issue under our nearly expired warranty. They had our vehicle for 3 weeks. We furnished them with photos of the county road signs the car's speed was erroneously triggered by, such as CO rd 85 or 106! after much research with Ford International, the dealer determined that this is a software bug. On a recent "on-line" Ford document, on page 289, it states "note: the system may not detect all speed signs and may incorrectly read signs. " this can occur when the county road signs are similar in shape and color to a speed limit sign. This is a limitation of the system and currently cannot be avoided or corrected. " please understand this information is not listed in our 2021 Escape owners manual. Furthermore, on the 2024 Escape loaner vehicle we had for 3 weeks while ours was in the shop, Ford changed out their adaptive cruise control system from "intelligent to predictive" which now uses gps to compensate. Meanwhile our car remains a hazard to drive. Help!.

See all problems of the 2021 Ford Escape 🔎.

At 25,768 miles, multiple warning messages appeared including: service advanced track, 4wd fault, no cruise control ability, no pre-collision assist, hill side assist fault, and no traction control. Bc self test was performed by a mechanic. The vehicle was purchased 3 months prior at the same dealership that performed the test. Results: no communication with awd module found. The issue was awd module faulty. Awd module was replaced and reprogrammed. The issue was not covered under the power train warranty (available for 5 years, 40,000 miles) due to the problem relating to the electrical system.

My vehicle incorrectly read highway number signs as though they were speed limit signs. This occurred eight times on state highway 40 in florida; and once on state highway 35. The speed limit was actually 55 mph on highway 40. If I would have had “predictive speed assist” turned on, and was using adaptive cruise control, it would have automatically decelerated to 40, +/- whatever “tolerance” I had set. What would happen if this occurs on highway 80, or highway 100? acceleration to 100 mph, and possibly to 120 mph if I had the tolerance set to +20? this error, which happened while I was a passenger, could significantly exacerbate problem #1. See details in the attached 5 page pdf.

Drivers door making noises. I was given the option whole new door- total cost $2900 - I have to pay $1635 for new door which by the way will not match my car color as car 3 - 4 years old! ssm 50150 from national highway traffic safety administration. They also offer another solution to solve the problem. Ford should offer a better solution as shabby workmanship.

After reviewing my owner’s manual on my newly purchased vehicle, I was shocked at how quickly and unexpectedly I was propelled from 75mph to 105mph because of a new-to-me feature on this model. I was surprised and moreover shocked that a system like this is mass-produced and sold worldwide. Seems like the manufacturer should provide proper training materials and not just the dealer telling me to youtube it. I fear for my life every time I get behind the wheel. If someone unassumingly were to drive this vehicle without becoming accustomed to they ways it operates, I fear of what horrible accidents may result. I wish I could give the car back but the dealership won’t do anything for me. So I felt it necessary to make this report. Hopefully the features on this particular model of a major vehicle manufacturing brand are re-examined. Something just doesn’t seem right with this specific sub-model.

Out of no where I got codes for a awd system fault, pre collision fault and hill start and traction assist fault.

I was in the middle of driving and going around a curve and all of a sudden advance trac warning light is on hill assist warning comes on and pre collision assist comes on and none of the stability sensors are working in my car and I noticed my steering is very off sometimes it’s stiffer than usual and sometimes it’s not as stiff and that is dangerous I think it definitely needs to be recalled that’s very serious can cause loss of control of the vehicle.

While travelling we got a message on our dasboard stating that the awd had a fault and needed to be serviced. We called the dealership and they said it was okay to continue to drive the vehicle. However, we made the soonest appointment available with the dealership, thinking we were still under warranty. We received other warning messages: hill assist not working, pre-collision assist not working, auto hold not working, advance auto trac needs servicing, see manual, get system serviced. The cruise, or speed control also stopped working. We drove 1,100 miles with all of this going on trying to get back home. We went to have it checked out at tje dealer on 9/5/2023. We found out it is not under warranty. It cost us $195 for the computer to tell us it is the awd module and, Ford wants another $800 to fix it. We found an article at customer satisfaction program 21b19 – awd module replacement – 2020-2021 Ford bronco sport, Escape, & Lincoln corsair – Ford https://Ford. Oemdtc. Com/7846/customer-satisfaction-program-21b19-awd-module-replacement-2020-2021-Ford-bronco-sport-escape-Lincoln-corsair. What can we do? help please.

Starting on July 12th, 2023, my audio control module stopped working, so there was no sound in my car. I took it into my primary dealership (bob maxey Ford of howell) on July 19th, 2023, they deemed that it was the acm and order a new one. My navigation and my adaptive cruise control acted funny as well, with my navigation not lining up with my actual location. Fast forward to the weekend just a couple of days later, I received notices that my car was going into deep sleep mode to save battery. This went off and on for several days with no warning. On Tuesday, July 25th, 2023, my car was completely dead, and I had to jump start the car to drive into work. My sound returned to my car, and I was able to drive to work. However, three warnings popped up my dashboard and my Fordpass application. The first is an orange wrench, indicating a powertrain malfunction/reduced power. A second warning indicating a high-voltage battery warning, and an engine light indicating a service engine soon warning. I relayed these warnings to my service advisor at the dealership this morning, who stated that he would look at seeing how the acm was coming along and would get back to me soon. It has been several hours and I have heard nothing back. I am worried about what may come of my car and I haven't been told to bring it in.

Driving vehicle and awd became disabled, received a major power train fault, and pre collision system disabled as well as other safety issues. Took to Ford dealer and they said it was the awd control module that caused the faults but this was not covered under powertrain warranty. There was a customer service program for this for 2020 Escapes but my VIN was not covered. It is identified as a powertrain fault so how is that not covered under powertrain warranty.

Awd fault service required popped up on screen. Which then resulted in others system failures such as auto start. Stop cruise control emergency breaking. I was within manufacturer powertrain warranty, but was told it was not covered under the powertrain warranty.

While driving on a divided highway in the right-most lane with adaptative cruise control and lane-centering turned on, the steering wheel jerked to the right harder and faster than the driver could react, causing the wheels to collide with a concrete curb that led up to a pedestrian walk way next to the highway. We have not had issues otherwise with the lane-centering. And on a 12-mile diagnostic drive, the dealership did not observe the behavior.

The adaptive cruz/lane keeping system turned off without sufficient warning. I was driving for about 10 miles on the freeway and the lane assistance was working fine. Then at a moment of distraction it turned off right as the road turned. My vehicle continued going straight causing my vehicle to hit another vehicle in the next lane. I believe when active cruz and lane assistance turns off a very loud warning alarm tone should go off. Both vehicles I have driven with these features have minimal warning that the systems stopped working. The flashing light on the instrument cluster is not enough!!! when you have been relying on the vehicle to drive itself for a while, and it suddenly stops working, the warning needs to be much stronger, louder and really alert the driver of the system failure.

On February 15, 2023 the cruise control on my 2022 Ford Escape was set for 46 mph. Everything was fine for several minutes. Then the "set speed" light jumped to 80 and the car accelerated until I stepped on the brake pedal to turn off the light and resume lower speed. This repeated several more times with the cruise control set to various speeds. Sometimes the "set speed" jumped to 75 and other times to 80. Although this situation could have caused a serious accident if I had been following closely behind another car, I was driving a safe distance behind others and accidents were avoided. I will stop using cruise control until this problem can be fixed.

The contact owns a 2023 Ford Escape. The contact stated while driving 60 mph, the adaptive cruise control altered the speed after detecting the number on the minnesota county road sign ending in the number 5. The adaptive cruise control was changed without warning. The vehicle gradually accelerated after the failure. While driving at slow speeds, the speeds spontaneously increased from 30 mph to 50 mph. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred the contact to the NHTSA hotline. The failure mileage was approximately 19,280.