Adaptive Cruise Control Problems of Ford Escape - part 2

Ford Escape owners have reported 53 problems related to adaptive cruise control (under the forward collision avoidance category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Escape based on all problems reported for the Escape.

36 Adaptive Cruise Control problem of the 2020 Ford Escape

Failure Date: 08/18/2023

While travelling we got a message on our dasboard stating that the awd had a fault and needed to be serviced. We called the dealership and they said it was okay to continue to drive the vehicle. However, we made the soonest appointment available with the dealership, thinking we were still under warranty. We received other warning messages: hill assist not working, pre-collision assist not working, auto hold not working, advance auto trac needs servicing, see manual, get system serviced. The cruise, or speed control also stopped working. We drove 1,100 miles with all of this going on trying to get back home. We went to have it checked out at tje dealer on 9/5/2023. We found out it is not under warranty. It cost us $195 for the computer to tell us it is the awd module and, Ford wants another $800 to fix it. We found an article at customer satisfaction program 21b19 – awd module replacement – 2020-2021 Ford bronco sport, Escape, & Lincoln corsair – Ford https://Ford. Oemdtc. Com/7846/customer-satisfaction-program-21b19-awd-module-replacement-2020-2021-Ford-bronco-sport-escape-Lincoln-corsair. What can we do? help please.

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37 Adaptive Cruise Control problem of the 2023 Ford Escape

Failure Date: 07/25/2023

Starting on July 12th, 2023, my audio control module stopped working, so there was no sound in my car. I took it into my primary dealership (bob maxey Ford of howell) on July 19th, 2023, they deemed that it was the acm and order a new one. My navigation and my adaptive cruise control acted funny as well, with my navigation not lining up with my actual location. Fast forward to the weekend just a couple of days later, I received notices that my car was going into deep sleep mode to save battery. This went off and on for several days with no warning. On Tuesday, July 25th, 2023, my car was completely dead, and I had to jump start the car to drive into work. My sound returned to my car, and I was able to drive to work. However, three warnings popped up my dashboard and my Fordpass application. The first is an orange wrench, indicating a powertrain malfunction/reduced power. A second warning indicating a high-voltage battery warning, and an engine light indicating a service engine soon warning. I relayed these warnings to my service advisor at the dealership this morning, who stated that he would look at seeing how the acm was coming along and would get back to me soon. It has been several hours and I have heard nothing back. I am worried about what may come of my car and I haven't been told to bring it in.

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38 Adaptive Cruise Control problem of the 2020 Ford Escape

Failure Date: 07/03/2023

Driving vehicle and awd became disabled, received a major power train fault, and pre collision system disabled as well as other safety issues. Took to Ford dealer and they said it was the awd control module that caused the faults but this was not covered under powertrain warranty. There was a customer service program for this for 2020 Escapes but my VIN was not covered. It is identified as a powertrain fault so how is that not covered under powertrain warranty.

39 Adaptive Cruise Control problem of the 2020 Ford Escape

Failure Date: 04/26/2023

Awd fault service required popped up on screen. Which then resulted in others system failures such as auto start. Stop cruise control emergency breaking. I was within manufacturer powertrain warranty, but was told it was not covered under the powertrain warranty.

40 Adaptive Cruise Control problem of the 2022 Ford Escape

Failure Date: 02/25/2023

While driving on a divided highway in the right-most lane with adaptative cruise control and lane-centering turned on, the steering wheel jerked to the right harder and faster than the driver could react, causing the wheels to collide with a concrete curb that led up to a pedestrian walk way next to the highway. We have not had issues otherwise with the lane-centering. And on a 12-mile diagnostic drive, the dealership did not observe the behavior.

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41 Adaptive Cruise Control problem of the 2022 Ford Escape

Failure Date: 02/22/2023

The adaptive cruz/lane keeping system turned off without sufficient warning. I was driving for about 10 miles on the freeway and the lane assistance was working fine. Then at a moment of distraction it turned off right as the road turned. My vehicle continued going straight causing my vehicle to hit another vehicle in the next lane. I believe when active cruz and lane assistance turns off a very loud warning alarm tone should go off. Both vehicles I have driven with these features have minimal warning that the systems stopped working. The flashing light on the instrument cluster is not enough!!! when you have been relying on the vehicle to drive itself for a while, and it suddenly stops working, the warning needs to be much stronger, louder and really alert the driver of the system failure.

42 Adaptive Cruise Control problem of the 2022 Ford Escape

Failure Date: 02/15/2023

On February 15, 2023 the cruise control on my 2022 Ford Escape was set for 46 mph. Everything was fine for several minutes. Then the "set speed" light jumped to 80 and the car accelerated until I stepped on the brake pedal to turn off the light and resume lower speed. This repeated several more times with the cruise control set to various speeds. Sometimes the "set speed" jumped to 75 and other times to 80. Although this situation could have caused a serious accident if I had been following closely behind another car, I was driving a safe distance behind others and accidents were avoided. I will stop using cruise control until this problem can be fixed.

43 Adaptive Cruise Control problem of the 2023 Ford Escape

Failure Date: 01/01/2023

The contact owns a 2023 Ford Escape. The contact stated while driving 60 mph, the adaptive cruise control altered the speed after detecting the number on the minnesota county road sign ending in the number 5. The adaptive cruise control was changed without warning. The vehicle gradually accelerated after the failure. While driving at slow speeds, the speeds spontaneously increased from 30 mph to 50 mph. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred the contact to the NHTSA hotline. The failure mileage was approximately 19,280.

44 Adaptive Cruise Control problem of the 2010 Ford Escape

Failure Date: 12/02/2022

Power steering assist fault is on the dashboard and I can barely turn the wheel. This happened while driving 65mph on the highway over wolf creek pass and with the snow I could have driven off the cliff or knocked another vehicle off. Unknown. Unknown. Not yet. No warnings it just jolted and then barely turns. Adaptive cruise control I will be driving using cruise control or without and it will start up and just keep speeding up until I stop it. The car randomly speeding up on its own is dangerous if it does this at all. Unknown. Unknown. Not yet. No warnings and it has happened a good six times so fat. The jerry app says I have 5 recalls on this vehicle I have already fixed the only one I knew about which is the gas line but I am wondering about the other 4? I am clearly having an issue that seems directly related to the recalls but your site says that I don't have any. I will double check the carfax but I am pretty sure that im the only one to address this. Please advise.

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45 Adaptive Cruise Control problem of the 2022 Ford Escape

Failure Date: 09/30/2022

The right rear brake area screeches loudly when I back up, even if I am not applying the brake. It happens at different times of the day, not just when I start the car. I have taken it in to be repaired twice and they tell me this is normal because the brakes charge the battery and this is the design. They said it happens when the brakes are wet in the morning. I park my car in the garage and every morning it screeches and does not appear to be a moisture issue. My car is new and began happening shortly after I brought it home. I think I am going to call and insist they replace them, as they are not able to repair them. I am concerned there is something wrong. Also, I don't use the adaptive cruise control, as it has accelerated and frightened me, as it tends to act on its own and may go over the speed limit. When I brake it will turn off, I just don't trust it. I think the controls aren't like other speed controls I have used and I maybe not be used to using them. I'm not sure. I had to put a tint on the front windows and a strip on the top of the windshield because it was clear and the sun came in so bright and would reflect off the dash, I was unable to see. The windshield is close to the steering wheel. When I bought the car the hood and door on the driver's side were not properly aligned. Again, they said this is normal. I had to have them repaired. I have never had so many problems with a new car. I am going to try to get the brakes fixed somehow and get something else.

46 Adaptive Cruise Control problem of the 2020 Ford Escape

Failure Date: 09/21/2022

I was driving on the nys thruway with lane assist and cruise control enabled. This is after already having an issue with my computer where the car a couple of months ago just stopped in the middle of the road. This morning I was driving on the thruway when suddenly, if felt like the collision impact system was engaged and the car shifted to the right slamming into the car next to me. No airbag deployment but extensive damage and collision system was completely engaged. The car issued no warnings or other issues afterwards. Nyspd arrived and completed report. Another car was involved. Only side damage.

47 Adaptive Cruise Control problem of the 2020 Ford Escape

Failure Date: 08/22/2021

The front radar that enables collision avoidance, adaptive cruise control, etc. Has failed. It first started as an intermittent problem that quickly progressed to a total failure. The vehicle was not involved in an accident or any misuse that would cause this problem.

48 Adaptive Cruise Control problem of the 2015 Ford Escape

Failure Date: 12/30/2020

While driving down hill the vehicle was revving up to almost 5rpms while breaking. . . Was not shifting into lower gear. . Pulled in to get gas. . Went to back up with reverse. . Then shifted gear into drive . . And the vehicle was still in reverse. . . Pushed the shifter to park and then back into driver and car was still driving in reserve. . . Pushed back into park . . . Switched seats with my husband . . . He got into driver seat and the shifter was stuck in park. . But was not registering on dash board. . According to the dashboard it was in reverse . . . Husband reversed the car into a parking spot . . He kept trying to pull the shifter to go into drive. . . But it was locked on park. . . So he manually went in to shift the gears and was able to move the shifter manually . . . But it still was not recognizing it on the dashboard. . . There was no warning sign . . . No alerts on the dash. . . . While husband was trying to get the shifter to register on dash. . . All lights on dash started flickering. . . So then we thought it was referring to the battery. . . Because soon after there was no powered at all to the vehicle. . . But the vehicle was still moving in reverse. . We put e brake on called a friend and had him jump us . . Did absolutely nothing . . . So now car is stranded in a parking lot until tomorrow. . . All this going on with an infant and 5 year old . . In freezing cold weather. . . Something needs to be done with these Ford Escapes before someone gets killed! for the amount of complaints I am seeing on this feature with the 2015. . You would think something would be done. . . This is dangerous and. Absolutely uncalled for. . . Get these damn cars off the market!.

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49 Adaptive Cruise Control problem of the 2020 Ford Escape

Failure Date: 12/29/2020

While cruise is engaged when driving down the highway, it will randomly get "cancelled" and then will reengage randomly. This occurred 4 times in a 5 minute period even when there is no traffic around.

50 Adaptive Cruise Control problem of the 2009 Ford Escape

Failure Date: 11/13/2020

When driving power steering goes out. Power assist light comes on. Called Ford and they state this VIN is not affected and its only on a select # of VIN's. Find this hard to believe when there are 591 complaints with the same issue. Mileage is at 122,000 for this issue. Vehicle has not been repaired yet at this time.

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51 Adaptive Cruise Control problem of the 2001 Ford Escape

Failure Date: 09/09/2020

I tried to speed up getting on the highway and it would not accelerate passed 60 mph and shit down and stalled out. When I let off the gas it does not slow down on its own. It backfires.

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52 Adaptive Cruise Control problem of the 2019 Ford Escape

Failure Date: 06/11/2019

Tl the contact owns a 2019 Ford Escape. The contact stated that the computer systems related to the cruise control and forward collision warning malfunctioned. The forward collision warning indicator illuminated and the vehicle braked suddenly on a highway with no vehicles nearby. The failure occurred twice and the contact's vehicle was almost rear ended. The contact stated that the adaptive cruise control shut off the cruise control and the brakes activated again with no vehicle nearby. Summerville Ford (9700 dorchester rd, summerville, SC 29485, (843) 873-3550) could not replicate the failure. The contact dropped off the key and was provided an ultimatum of getting the vehicle repaired or getting a new vehicle. The manufacturer was not contacted. The failure mileage was 500.

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53 Adaptive Cruise Control problem of the 2022 Ford Escape

Failure Date: 09/02/1981

I used to drive my Ford Escape just perfectly and I was happy. I liked it. One day in December 2022, I drove my car normally and perfectly during the day. Then, after work, I went to do my shopping. After I finished shopping, I drove my car again. I changed the cruise control settings. After less than a mile, I was tuning left at low and normal speed less than 10mph. Suddenly, I found the car accelerated on its own and I lost the control of the wheel. I did not feel the pedals under my feet, no resistance. Every thing was out of my control. Then, the car hit a tree. Fortunately, no injury, I had a pain lasted for weeks, but no injury. There are huge smokes, but no fire. The car was declared as a total loss, and I lost a lot of money. After that I was curious what happened to me. I found complaints about Ford Escape, in which the drivers stating the same experience as mine. The accelerated on its own after adjusting the cruise control. That’s inspired me to complain and warn other driver about the safety of this car. I don’t know the main reason the car accelerated, but I hope it will be investigated. However, I found that Ford has a recall in the last week of November (a week before my accident) related to fuel injection. I searched again and I found that the problems on car’s computer, fuel injector or ecu could lead to uncontrolled amount of fuel passing to the engine and may cause acceleration or burn. I am very lucky that the acceleration didn’t hit people or the car burnt from speed and heat. Again, I don’t know what happened, but I hope it will be investigated to safe lives of others. Photos can be supported upon request. The car is now with the insurance company.



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