Headlights Problems of Ford Escape

The contact owns a 2014 Ford Escape. The contact stated while driving 70 mph at night, the center information console failed to display an image as well as pertinent vehicle safety information. The contact then became aware that the headlights were not functioning. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was 48,000. The VIN was not available.

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The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked, the contact attempted to turn on the low beam however, the low beam was inoperative. No warning light was illuminated. The failure occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the pigtail connectors and bolts needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was determined that the headlights needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 90,000.

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The contact's brother owns a 2019 Ford Escape. The contact stated while driving 70 mph at night, the headlights became inoperable. There was no warning light illuminated. The contact stated that the headlight module failed to operate as needed and the contact was forced to drive to the residence without headlights. The contact had taken the vehicle to a dealer on three separate occasions to be repaired. On the first visit, the dealer replaced the battery and the headlight bulbs. The second visit, the dealer replaced the bcm (body control module) and two other light bulbs that were not initially replaced. On the third visit, the headlight switch was replaced. Despite each repair, the headlight failure persisted. The contact was recently informed by the dealer that the wiring harness needed to be replaced; however, the dealer could not guarantee that the repair would fix the headlight failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was not available.

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The contact owns a 2015 Ford Escape. The contact stated that while operating the vehicle, the front passenger’s side headlight and rear passenger’s side taillight malfunctioned and failed to illuminate as needed. The vehicle was taken to the local mechanic who discovered the headlight and taillight assemblies had been damaged due to overheating and melting of the assemblies and both needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 81,840.

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The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the headlights failed to provide sufficient illumination. Additionally, while inspecting the vehicle, the contact noticed there were small cracks on the headlights. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 92,400.

All off these events I am describing happened all while driving and still occur while in park. All of these also slowly progressed into one big issue over a month and a half period. It started off as my headlights were dimming and flickering, then it progressed to my dash lights doing the same, flickering and dimming on and off. Then it started affecting my ac and heat, it would get locked to stay on and I would have it turned off but if my gauges were in a certain position sometimes it would just turn on by itself. Then my battery light would turn on and off, and then my power steering was making like a click sound and it would go in and out. One time my locks were going on and off by themselves as well. I replaced the battery thinking it was dying, that didn't help. I took it to get the battery and alternator tested and it was giving a 100%. I'm at a loss and do not know what else to do as the power steering is an issue.

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Headlights are plastic and they are discolored on the inside. I had one replaced 1 year ago at "surprise Ford" in surprise arizona, but both are discolored or fogged up. When driving at night the lighting is greatly diminished. The headlight have been this way since I bought the vehicle.

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Vehicle has had fuse issues from day 1. Had the wiring going to sunvisor lighted mirror start smoking when we changed the fuse. Wiring was pinched from the factory. Then the headlight drivers side keeps blowing fuse. Now trying find out why.

Hid headlamp shutters stick in high beam position in cold weather. Ford only sells complete headlight assemblies, as the solenoid that controls the shutter is sealed inside the housing and not accessible. The design drops the shutter when the solenoid is activated for high beams and the return spring(?) is apparently not strong enough to counteract gravity and get the shutter back to the raised low beam position for proper light cutoff. The result is that high beams stay on and have the potential to blind oncoming drivers, creating a safety hazard. Ford has so far refused to warranty the issue and expects the customer to cough up $1300 list price plus labor per headlamp assembly to get the issue fixed.

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Tl the contact owns a 2016 Ford Escape. The contact stated that while driving 40 mph, the headlights became dim, decreasing the visibility in front of the vehicle. The vehicle was taken to holiday Ford located at 1003 us-82, whitesboro, TX 76273, 1-800-293-6213, to be diagnosed. The technician duplicated the failure however, there was no fix for the failure. The vehicle was not repaired. The manufacturer was informed of the failure and filed a case. The failure mileage was 17.

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The contact owns a 2014 Ford Escape. While driving 5 mph, the headlights became dim and the vehicle crashed into a large landscaping stone. The air bags failed to deploy. A police report was not filed and there were no injuries. The vehicle was towed to the dealer and repaired. The manufacturer was made aware of the failure. The failure mileage was 8,000.

After 3 visits to the dealership beginning in October 2015 complaining that the dashboard lights including radio will brighten and dim on an erratic basis. The Ford dealership identified the problem as a defective sun load sensor cv6z19e663a and ordered the part under warranty on 1/18/16 at the time I was told that the part would be available in a couple of days. 4 weeks passed no part filed complaint with Ford case # cas-8813513 now it is 6+ weeks still no part. I consider the erratic dimming and brightening of the dashboard lights when the headlights are on as a safety issue as the erratic behavior causes a distraction. The inability of Ford to provide a replacement part on a prompt basis under warranty when the part in question continues to be used in current production vehicles does not make sense to me.

The contact owns a 2001 Ford Escape. The contact stated that the plastic cable connector above the headlight began to melt. The vehicle was not diagnosed or repaired. The contact also mentioned that the part was previously replaced. The failure was persistent. The manufacturer was notified of the failure. The failure mileage was 200,000.

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The car has hid headlights. These lights use a "shutter" to cut off the light on "low beam". The "shutter" is stuck and does not raise to obscure the lamp in "low beam" leaving the lamp on "high beam" whenever the headlamps are on. Our Escape has this problem on the drivers side resulting in many flashes from oncoming drivers. This is a clear safety problem as it impairs the vision of oncoming traffic and we have no control over it. Ford will not recognize this as a safety issue. They will only repair it if it falls in the 3 yr. 36,000 mile warranty. I have found incidents on the internet going clear back to 2005 on Ford focus cars with same problem.

The contact owns a 2005 Ford Escape. The contact stated that while driving at night, the head lights became fogged. The contact mentioned that the head lights were made of plastic and the plastic was deteriorated. The manufacturer was made aware of the failure. The vehicle was taken to the dealer. The technician diagnosed that the head lights lens were corroded and needed to be replaced. The failure and current mileage was 12,200.

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The dash lights will not dim automatically as described in the manual as well as from Ford technicians. They are on full bright all the time. An analogy would be like having an oncoming car having its headlights on high beam at night and therefore be blinding. There is a manual override to adjust but this must be done every time the car is started. I talked to a Ford rep and was told, "nothing is perfect, deal with it". The local service department has no knowledge on how to repair it as Ford has yet to issue an advisory. I would think Ford would want its sophisticated cars to work correctly. We will see.

I have taken the 2002 Ford Escape to the dealer many times for the headlights not coming on, turning off, blinking while in use, and not turning off after use. This was a safety issues that needed to be addressed. The only way I could get the lights to go off was to remove the fuses. I am having trouble even finding out if this item was a defect recall. That was put up with the Ford company I grew up with.

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I was driving down a dark country road last week when my high beam headlights went out. I consider this a safety problem. I switched to low beams which worked. Saturday morning I went to the local Ford dealer. No mechanic was on duty ;but the owner verified the lights did not work. He said to bring it back Monday for a mechanic to check it. Monday the mechanic checked it out and could not find the problem. The lights worked on Monday. He said to bring it in when they were not working so they could get an error code. Well, I had done that. The problem is intermittent and the lights work now. I contacted Ford customer service; but I cannot find out if other cars are having a similar problem. I was advised to take it back to the dealer if it happens again. The problem is they have to catch it while it is happening. Also the dealer is not open at night. I would like to know about others who have the same problem and if they know how to fix it.

In my 2001 Ford Escape XLT both front headlights have lost their seals, at separate times without any damange to the vehicle having occurred, and water enter the light compartment, difusing the headlight and necessitating about $300 in replacement costs, each. I just find it very strange that both lights have had the same problem and it is an unusual problem to begin with. The driver side headlight went around June 2004 and the passenger side one just broke.

The headlights are not working properly. When going over bumps at times, the headlights cut on and off. When taken to get serviced, the problem could not be determined.

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While traveling on the highway the headlight will come on and off intermittently. The dealership is aware of the problem. The low beam fails intermittently and is unpredictable.