Steering Failed Problems of Ford Escape Hybrid

The contact owns a 2009 Ford Escape Hybrid. The contact stated that while attempting to reverse of the driveway at approximately 5 mph, the steering wheel seized. The vehicle was turned off and on couple of times and then the steering ability returned to normal. The vehicle was taken to the chapman Ford lancaster dealer of petersburg pennsylvania that determined that the steering wheel module failed and needed replacement. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure mileage was 62,000.

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The contact owns a 2009 Ford Escape Hybrid. While driving approximately 35 mph, the steering failed without warning. The vehicle was coasted to the side of the road and the steering power resumed. The failure recurred a couple of times. The failure was not diagnosed. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was 110,000. The VIN was not provided.

Steering wheel developed excess play and now pulses and vibrates with minimal pressure on the steering wheel. Steering has not yet failed but taking car into the dealership tomorrow. After reading about similar problems with Ford's electronic power assist steering I'm now afraid to drive the vehicle. Other problems seem to be reported at similar mileage to our vehicle's.

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Thought I felt something strange in the steering while traveling at over 60mph around a curve on the freeway. 10 minutes down the road and after turning into driveway the steering suddenly failed. I almost hit the entry gate. Steering became very stiff like driving a tank, the eps system completely failed.