Steering Gear Box Sector Shaft Problems of Ford Expedition

The contact owns a 1997 Ford Expedition. While driving between 10-60 mph, the power steering became resistant. The repair shop stated that the steering gear box shaft failed. The failure has been continuous and is becoming worse. The manufacturer stated that the VIN was not included in NHTSA campaign id number 03v196000 (steering:gear box:shaft sector). The current and failure mileages were 230,796. The consumer stated feels that the vehicle should be included in the recall previously listed. Updated 11/06/07.

See all problems of the 1997 Ford Expedition 🔎.

The steering shaft was loose at the gear box , the technician said there was almost no contact and would not let me drive it home saying it was too dangerous and was about to come undone at any time. The wheel could be turned 1/3 around and there was no movement because of the degree of separation making it very difficult to drive. My 1997 Ford Expedition was not included in the group that was recalled in recall number 03s02 dated may 2003, therefore I had to pay for the repairs myself. I called Ford and they said they cannot help me because they didn't recall mine. There could also be others that were not recalled. I have the receipt totaling about $340. The paperwork from the Ford dealership reads: found steering shaft loose at box. I cannot understand why I had to pay for what other owners got free because it was a serious safety issue.

Steering sector bolt sheared, steering became inoperative as part of sheared bolt fell inside of steering sector.

The dealership refused to honor the recall for the steering assembly 03 v 196 000.