Steering Rack And Pinion Problems of Ford Expedition

1 . After a left turn the vehicle continues to pull left (measured at about 4 pounds of force on the steering wheel to hold straight) until a right turn is made to cancel the left pull then it tracks straight. There were similar results on right turns but worse on lefts. 2 . These tests were also done on another new Ford platinum Expedition identically equipped with the same results (both with heavy duty tow package) 3 . The new Expedition above did seem to require a little less right corrective pressure than our Expedition but the left pull was approximately the same 4 . These tests were done with and without lane keeping with no change to the results 5 . These tests were done with and without sway control with no change to the results 6 . Approximate trailer weight 6000 lbs. And approximately 600 lbs. Tongue weight 7 . During the left pull the vehicle will �blow� through the lane keeper on the left but works ok on the right 8. Tests were also made with a totally different trailer and hitch system with the same problem. 9. The tests were done with and without load transfer bars. The left pull remained after a left turn but was a bit less without the load transfer bars attached (that was surprising). 10. Ford has replaced the entire steering system (including rack and pinion unit with steering control module and yaw sense module) after they checked all wheel alignments with no improvement in steering problem. 11. This problem also happens with no trailer in tow just not to the same extent. 12. Ford has now refused to do anything more to resolve the steering problem. Note: I do have video for this problem on the road.

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We purchased a 2007 Expedition limited from don chalmers Ford in santa fe new mexico on July 21, 2007. We had this SUV for less than 2 weeks when the power steering and the rack and pinion failed. I was backing out of a tight parking space when I felt the SUV sort of thump. Within 500 feet, as I was leaving the parking lot, the power steering was completely gone. After taking it to the nearest dealership, the service representative said that the rack and pinion was blown. This is our 2nd Expedition (we owned a 2001 eddie bauer). I convinced my husband to trade in our 2007 tahoe ltz for the Expedition limited because I missed many of the basic features such as the seats folding flat, the controls on the steering wheel, handle on drivers side. I cannot understand how a brand new Expedition can have the power steering and rack and pinion fail with less than 500 miles and from just simply backing out of a tight parking space. I thought that the 20" tires had something to do with this. Some of our friends who are "car people" said that the hose to support the power steering was probably not installed properly and when I made the tight turn, it snapped it out of the socket. The service rep said that they probably made some mistakes during manufacturing that caused the entire rack and pinion to be defective. The failures occurred on August 3, 2007, and the car was brought to the don chalmers Ford dealership located in rio rancho, new mexico. We have been given a loaner vehicle. We have not yet been contacted to inform us of what the exact problem is, or the corrective action required. We believe these issues are unacceptable on a $45k automobile. We either want a replacement Expedition or we want our tahoe back.

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I noticed excessive steering wheel vibration between speeds of 70 m ph-75 mph. I bought this 2004 Expedition brand new on 1/13/05 and noticed the problem the very next day. I took it back to dealer and I was told that the cause had to do with too much air pressure in the tires. They went ahead and set the tire pressure to 35psi. A week later, the problem came back and once more I took it back to the dealer and they said that it still had too much air pressure in the tires and that the wheels needed to be balanced. They set the tire pressure once more and balanced the wheels and they said that they couldn't duplicate the problem and that everything was fine. I still have this problem and it's very annoying driving with the steering wheel shaking. I contacted a different dealer and I was told that the problem is because these vehicles have a rack and pinion and that it's normal to feel a vibration on the wheel. At this time, Ford does not have a solution and we the consumers have to wait until they figure out what the problem is and that we have to be patient and live with it for now. I think Ford needs to do more testing on any new vehicles before they put them on the road. I believe they don't do enough testing and we have to put up with it until they have recalls. I really hope they come up with a solution fast, because my hands get tired of driving this thing after a while.

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While driving steering wheel started shaking uncontrollably inside of the vehicle. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic determined that rack and pinion steering and tires needed to be replaced. Consumer informed mechanic that the problem recurred, and had not been resolved.