Four problems related to radiator have been reported for the 1997 Ford Explorer. The most recently reported issues are listed below.
Stopped for a red light and all of a sudden engine shutoff and all of the lights on the dashboard came on. Looked under the hood belt, came off, and noticed the pulley was laying against the radiator. Towed the car to the dealer. Dealer notice crankshaft broke outside of the engine.
Vehicle overheated, when checking vehicle fluid was turning into slush. Contacted dealer, and dealer was not willing to help.
Dealer said overheat was due to faulty thermostat (2nd time). Suggested flushing the system every 30,000 miles to clean the system. When it overheated the first time there was and still is less then 30,000 miles on the vechile. The warranty runs out on may 24, 2000. Today is may 9, 2000. I would like the problem resloved and guatanteed for a while.
Well, the first thing that stopped working was the thermostat, then the window regulator and seat bealt, I went to the dealer and just to see the problem I was charged 160usd . I think it's unfair but they said I had to pay and nothing was done to the car. The tires were replaced at sears because I was scared and simply replaced them 4 months after I bought the car. I called the dealer and firestone recall but they are now asking for a dot code in which sears did not give me. Now I am only asking to please try to refund something. I will never buy a Ford vehicle because they give too many problems and the dealer gets away with problems in which they need to fix because they are factory problems. (tiresize: 15inches).