20 problems related to power steering light on have been reported for the 2012 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Ford Explorer based on all problems reported for the 2012 Explorer.
Tl the contact owns a 2012 Ford Explorer. The contact stated while driving 55 mph, the steering wheel became difficult to turn. The contact pulled over, and after waiting for approximately 15 minutes, the vehicle was restarted and the steering functionality was restored. The contact stated that the power steering fault warning light was illuminated. The contact spoke to a representative at ken stoepel Ford (400 sidney baker st s, kerrville, TX 78028, (830)257-5553) and it was confirmed that the vehicle had been repaired previously under NHTSA campaign number: 14v286000 (steering) however, the failure occurred. The vehicle was not repaired for a second time. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 140,000.
The contact owns a 2012 Ford Explorer. The contact stated while driving at an unknown speed and making a right or left turn, the steering wheel locked. The electronic power steering assist warning light was illuminated. The contact called landers Ford south (95 goodman rd e, southaven, ms 38671, (662) 349-4300) however, the vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The contact stated that the failure was like the failure listed in NHTSA campaign number: 14v286000 (steering). The failure mileage was 186,000.
Tl- the contact owns a 2012 Ford Explorer. The contact stated while his wife was driving and making a left turn, when the steering wheel became difficult to turn. The contact stated service traction control and power steering assist warning light was illuminated. The contact was able to drive to his residence. The vehicle was taken to local dealer hertrich Ford of easton located at 9617 ocean gateway, easton, MD 21601, (410) 822-2900, where it was diagnosed with needing rack and pinion to be replaced. The vehicle had been repaired. The manufacturer had been informed of failure. The failure mileage was 151,977. Dp.
The contact owns a 2012 Ford Explorer. The contact stated that while driving, the vehicle loss power steering assist with the power steering assist warning light illuminated. The vehicle was taken to and independent mechanic who retrieved dtc code: (u2011-49). The vehicle was taken to earnhardt Ford located at 7300 w orchid ln, chandler, az 85226, and the contact was informed that the vehicle was previously repaired under NHTSA campaign number: 14v286000 (steering). The manufacturer was made aware of the failure and stated that the vehicle mileage limitation had been exceeded. The vehicle was not repaired. The failure mileage was 150,140.
Power steering assist fault, first appeared January 9th 2020 - purchased vehicle with around 146,000 miles on 4/2019 - we are the second owners, first owner bought new and had detailed maintenance records - never had recall work done from 2014 regarding this issue. Took to paul miller Ford, lexington, ky - stated Ford should have to fix - but they won't because it is over 150,000 miles. Power steering assist fault light came back on Feb 7, 2020 - and still remains on and un-driveable. Ford refuses to fix the issue, and I'm not the only one. There are several of us on forums being told the same thing. I do not believe the previous recall fixed them all - they only contacted ones that were manufactured out of chicago - with this many still having problems, there has to be problems with all models during this time-frame, regardless of where they were manufactured. This is a safety issue and should be addressed and Ford should be held accountable. Had I known about this issue - I would not have bought the vehicle.
Tl- the contact owns a 2012 Ford Explorer. The contact stated that while driving about 35 mph, the steering lost power. The service power steering light illuminated a few minutes prior the failure. The vehicle was towed to an independent mechanic who replaced the fuse. The surprise Ford dealer (623-792-2522, located at 16825 w. Waddell road, surprise, az 85388) was called and it was stated that there was no recall. The manufacturer was not made aware of the failure. The independent mechanic told the contact that the failure might recur. The failure mileage was approximately 153,000. Fe.
Tl- the contact owns a 2012 Ford Explorer. The contact stated that while driving at 25 mph, the power steering aid off warning light illuminated and the steering wheel seized. The vehicle was towed to anderson Ford of grand island 120 diers Ave, grand island, ne 68803 (308) 384-1700 where the contact was informed that the vehicle was repaired under an unknown NHTSA campaign number and that the power steering would need to be replaced. An appointment was made for repairs tomorrow morning. The manufacturer was was made aware of the failure and informed the contact that because of the mileage they were no longer responsible. The failure mileage was 159111. Dr.
Tl-the contact owns a 2012 Ford Explorer. The contact stated that while driving at 45 mph, the steering seized with the power assist warning light illuminated. The contact managed to drive the vehicle to the contact residents. The vehicle was taken to the dealer (jim burke Ford 2001 oak st, bakersfield, CA 93301 (661) 328-3600) where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired,however, the steering module was updated. The failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 132,000. Ck.
Tl- the contact owns a 2012 Ford Explorer. The contact stated that while driving the steering wheel seized, as the power steering assist warning light illuminated. The contact was able to coast to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normal. The contact stated that the vehicle was previously repaired of NHTSA campaign number: 14e00100 (steering) at visalia Ford dealer, (1300 e mineral king Ave, visalia, CA 93292, (559) 625-1000). The contact stated, the repair did not correct the failure. In addition, the contact stated that while making turns, the steering wheel become difficult to turn and the power steering assist warning light illuminated. The contact stated that the vehicle only would go forward and backward. The vehicle it's undrivable and not taken to the dealer or an independent mechanic for a diagnostic testing. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000. Aw.
Immediately after ignition is turned on, power steering failure light comes on and steering wheel can barely turn. Turn off ignition and back on again and it is gone. This has happened 5 times in the last 2 months.
The contact owns a 2012 Ford Explorer. While driving approximately 30 mph, the steering wheel became difficult to maneuver and the service power steering warning light illuminated. In addition, the contact stated that the steering seized. The vehicle was taken to a dealer where it was diagnosed that the steering gear needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 14v286000 (steering). The failure mileage was 42,000.
On my way to work the service power steering light came on in my 2012 Ford Explorer. When I got work I called the Ford dealer they said bring the vehicle in the steering could go out. Later the same day I took it to the dealer and the steering went out in the 2. 5 mile trip to get to there. I was going very slow and managed to maintain control of the car, it was difficult and scary, no hydraulics any more these systems are all electronic. The dealer has had the vehicle for a week and has not been able to recreate or diagnosis what's wrong and therefore how to fix it. Ford has been absolutely no help will not return phone calls, nothing. So today they stop the car rental coverage and shove an undiagnosed safely issue back on me. I really do not want to drive this vehicle not knowing if the steering might go out at any time. I found on the internet there have been steering recalls on this vehicle make, model and year, but apparently only those assembled in chicago. Ford has not issued a recall on this vehicle.
Power steering assist failure light came on and vehicle steering locked up. Was told by Ford dealer it is unsafe to drive this vehicle yet they want me to drive it to them to be repaired which they are going to charge me for. I feel this should be covered by Ford in full.
While traveling 70 mph on a highway steering wheel locked up, power steering assist light and traction control lights started flashing. Vehicle began to swerve as brakes were applied. Was able to coast off of highway with much effort and pull into a parking lot to call for assistance. Vehicle taken to dealership. Originally told it "sounds like a sensor has gone bad. " notified today that rack and pinion assembly must be replaced for an approximate cost of $2300. Basic warranty has expired and this is not covered under power train warranty. This vehicle is only 2 years old!!! also notified that there is a recall on the sync system that I was never made aware of. Have had this particular vehicle in the shop 5 times since I got it but can't afford to replace it!.
This is a continual problem report one 8/10/13 19,000 miles: power steering light came on and power steering went out while driving vehicle <15 mph and back ceiling light came on and wouldn't go out. Ford: 8/13/2013 said ceiling light shortened out battery and caused power steering to go out - ordered light bulb came back in 3 days to replace light bulb - they said power steering was fixed. Report two 9/23/13 23,891 miles: power steering light came on while parked. Ford: did diagnostic said the issue was most likely wiring and said issue was fixed and I left with car report three 10/02/13 24,280 miles: power steering light came on dashboard and power steering went out while driving on a highway 65 mph, pulled off hwy. Reported incident to Ford. Ford: ran diagnostic, said issue was motherboard. Ordered part and I returned in a few days to replace computer board. Told issue was resolved and left with my car. Report four 10/31/2013 25,295 miles: power steering yellow light came on dashboard as I started vehicle in parking lot. Power steering had not gone out only had warning light showing. I drove a few minutes home without the steering going out. I started car about an hour later in garage and power steering was completely out. Bright red lights on dashboard. Warning light said something to the tune of 'report power steering immediately". Ford: kept car for 4 full days while we drove rental and was told they have no solution and Ford regional's engineers supposedly said 'this is not an issue they have seen before' (even though there are almost 100 reports on the NHTSA website about this exact issue) and to report if happens again. Report five 11/28/13 27,000 miles: power steering went out while starting vehicle in garage dashboard light up with red warning signs. Have to wait until after holiday to report to service.
My wife was getting on the freeway with left blinker on to merge lanes and the power steering assist light came on the dashboard and then the power steering quit. My wife with a fully loaded car with kids on board was thankfully able to slowly muscle the car on to the shoulder. She then powered the car off and then restarted it which seemed to fix the problem. Luckily this incident did not happen on curvy road or there would have been a major accident. Ford, please fix this problem. Would hate to see someone get hurt and the Explorer name damaged all over again due to another very serious issue.
I was travelling at 55 mph on route 322 in PA. I was in the left lane, the car just turned off and the power steering fail light came on also the systemtrac error light came on. I had no steering. I had to pull in front of a semi in order to get to the side of the road. I almost got killed. It is currently at sloan Ford in columbia TN. They say it is the rack and pinion steering. The car is 1 year and 6 months old. How does the steering to so soon? they want to charge me 1900. I have looked online and there are many Ford Explorers from 2011 and 2012 with the same issue. This vehicle needs to be recalled. Why hasnt it been done yet?.
The contact owns a 2012 Ford Explorer. The contact stated that the engine was started and both the power steering and power assist warning lights illuminated as steering wheel became hard to turn. The vehicle was taken to the dealer, who inspected the vehicle and located the failure at the rack and pinion, which failed due to an electrical shortage. The vehicle was not repaired because the rack and pinion was on back order. The manufacturer was made aware of the failure. The failure and current mileage was 20,000.
The contact owns a 2012 Ford explored. The contact stated that while driving 35 mph, the power steering warning light illuminated on the instrument panel. The vehicle then independently came to a complete stop. He was able to reset the vehicle and the vehicle was taken to the dealer for diagnosis. The dealer stated they needed to replace the power steering pump and the power steering rack. The vehicle was repaired. The manufacturer was not contacted. The failure and the current mileage was 13,000. The VIN was not available.
While driving approx 45mph the system track warning light came on & beeped, immediately followed by the power steering failure light. I was in an area with heavy construction & could not pull off the road immediately & steering became less & less responsive & in less than a minute as I found a place to pull off, the steering locked up totally. I called for tow service after turning off & back on with the same warnings & unable to turn it at all. While waiting on tow, I turned it off a couple of more times & the steering was back but the system track control light remained on. Once the car made it to the dealership, they were unable to duplicate the problem after checking, driving & rechecking for four days. I was told to drive it & return if it happened again. I am scared to death to drive this car for fear of it happening on the freeway at much higher speeds or my normal route to work which involves numerous curves & curves on bridges with no place to get off the road even if I could manage to get it off the road. My husband also fears for my safety in this vehicle. How many chances do I get before I crash & hurt or kill myself and/or someone else. I for sure do not want to carry any passengers in a vehicle that is capable of carrying seven.